Technical Officer, Communications

Contract

This is a P-1 contract. This kind of contract is known as Professional and Director staff. It is normally internationally recruited only. It's a staff contract. It usually requires 1 years of experience, depending on education.

Salary

The salary for this job should be between 75,897 USD and 104,891 USD.

Please keep in mind that the salary displayed here is an estimation by UN Talent based on the location and the type of contract. It may vary depending on the organization. The recruiter should be able to inform you about the exact salary range. In case the job description contains another salary information, please refer to this one.

OBJECTIVE OF THE OFFICE/DEPARTMENT

This requisition is for employment at the Pan American Health Organization (PAHO)/Regional Office of the World Health Organization (WHO)

The Special Program on Comprehensive Immunizations (CIM) is responsible for the promotion and coordination of technical cooperation and alliances to support Member States in achieving a sustainable and equitable reduction of morbidity, mortality, and burden of disease from vaccine-preventable diseases (VPD) through prevention, control, and elimination strategies. CIM seeks to revitalize Member States’ immunization programs through the application of innovative approaches, strategies, and best practices.

DESCRIPTION OF DUTIES

Under the general supervision of the Executive Manager, Comprehensive Immunizations (CIM) and the direct supervision of the Deputy Manager, CIM, the incumbent is responsible for, but not necessarily limited to, the following assigned duties:

a) Provide support for the development and implementation of communication campaigns and activities for World Health Days, as well as for communication efforts related to the entity’s program of work and Plans of Action;

b) Provide support to country communication focal points and CIM focal points for the development of communication products that most effectively convey the desired information and message to target audiences for key initiatives, in accordance with the priorities of the program of work and Plans of Action;

c) Provide support to the Program’s technical team for the development of strategies to capture the public’s attention and engagement about the campaigns or prioritized topics;

d) Collaborate with technical teams in adapting content in different forms as appropriate for the dissemination platform (e.g. print, media lists, web, social media) consistent with the Organization’s brand and style;

e) Provide support for the review of communication project proposals to ensure that these are aligned with the Corporate Communications Strategy as well as the entity’s program of work and priorities;

f) Prepare periodic monitoring reports of campaigns and assessments of communications tools;

g) Collaborate and actively contribute to the dissemination of communication products through social media outlets and stakeholders’ listservs;

h) Provide support and follow up on the implementation of activities for the Communications team; prepare and present periodic reports on project status; contribute to the preparation of final reports and project evaluation;

i) Participate actively in relevant working groups, meetings and fora;

j) Maintain effective partnerships with all project stakeholders to exchange critical and technical information and resolve program/project implementation issues to ensure results are achieved as planned;

k) Conduct research as directed; acquire and share information on project-related issues;

l) Perform other related duties, as assigned.

REQUIRED QUALIFICATIONS

Education****:

Essential: A bachelor's degree in journalism, information sciences, media studies, communications, or in any other field related to the functions of the position, from a recognized university.

If your candidacy is retained for an interview, you will need to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an accredited/recognized institution in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the following link: http://www.whed.net/. PAHO will also use the databases of the Council for Higher Education Accreditation http://www.chea.org/search/default.asp and the College Navigator, found on the website of the National Centre for Educational Statistics, https://nces.ed.gov/collegenavigator to support the validation process.

Experience****:

Essential: Three years of combined national and international professional experience working in the area of information and knowledge management and/or communication projects.

SKILLS****:

PAHO Competencies:

Overall attitude at work: Maintains integrity and takes a clear ethical approach and stance; demonstrates commitment to the Organization’s mandate and promotes the values of the Organization in daily work and behavior; is accountable for work carried out in line with own role and responsibilities; is respectful towards, and trusted by, colleagues and counterparts.

Teamwork: Collaborate and cooperate with others. - Works collaboratively with team members and counterparts to achieve results; encourages cooperation and builds rapport; helps others when asked; accepts joint responsibility for the teams’ successes and shortcomings. Identifies conflicts in a timely manner and addresses them as necessary; understands issues from the perspective of others; does not interpret/ attribute conflicts to cultural, geographical or gender issues.

Respecting and promoting individual and cultural differences: Relate well to diversity in others and capitalize on such diversity - Treats all people with dignity and respect. Relates well to people with different cultures, gender, orientations, backgrounds and/or positions; examines own behavior to avoid stereotypical responses; considers issues from the perspective of others and values their diversity.

Communication: Express oneself clearly when speaking/Write effectively/Listen/Shares knowledge - Quality and quantity of communication targeted at audience. Listens attentively and does not interrupt other speakers. Adapts communication style and written content to ensure they are appropriately and accurately understood by the audience (e.g., power-point presentations, communication strategies, implementation plans). Shares information openly with colleagues and transfers knowledge, as needed.

Producing Results: Deliver quality results/Take responsibility - Produces high-quality results and workable solutions that meet clients’ needs. Works independently to produce new results and sets own timelines effectively and efficiently. Shows awareness of own role and clarifies roles of team members in relation to project’s expected results. Makes proposals for improving processes as required and takes responsibility for own work and/or actions, as necessary. Demonstrates positive attitude in working on new projects and initiatives. Demonstrates accountability for own success, as well as for errors; learns from experience.

Moving forward in a changing environment: Propose change/Adapt to change - Suggests and articulates effective and efficient proposals for change as needed when new circumstances arise. Quickly and effectively adapts own work approach in response to new demands and changing priorities. Is open to new ideas, approaches and working methods; adjusts own approach to embrace change initiatives.

Technical Expertise:

– Technical expertise in emerging information and communication technologies for health information and knowledge management sharing and virtual collaboration.

– Technical expertise and proven skills in the design, planning and implementation of strategies and communication campaigns.

– Expertise in the development and conceptualization of multimedia content.

– Proven ability to develop and implement public health and health management and communications programs.

– In-depth knowledge and understanding of knowledge sharing methodologies, concepts, and tools and their role to become a cross-cutting knowledge-based learning organization.

– Excellent organizational and analytical skills combined with excellent communication and interpersonal skills.

– Ability to work independently and to manage multiple assignments simultaneously.

– Strong professional oral and writing skills, including the development of reports, oral presentations, and technical/persuasive documents for consideration at the highest levels of the Organization.

Languages:

Very good knowledge of English or Spanish with a working knowledge of the other language. Knowledge of French and/or Portuguese would be an asset.

IT Skills:

Demonstrated ability to effectively use current technology and software, spreadsheets and presentations, as well as Enterprise Resource Planning (ERP) and management information systems. IT skills and knowledge of software programs such as Microsoft Excel, Outlook, OneDrive, PowerPoint, Teams, SharePoint, and Word are considered essential. Other IT skills and knowledge of the other software programs such as drupal, joomla, phtotoshop or final cut, would be an asset.

REMUNERATION

Monthly Salary****: (Net of taxes)

USD $3,283.42 (Salary is non-negotiable)

Post Adjustment****:

USD $2,084.97 This amount is to be considered as indicative since variations may occur each month either upwards or downwards due to currency exchange rate fluctuations or inflation.

ADDITIONAL INFORMATION

· This vacancy notice may be used to identify candidates to fill other similar short-term professional positions, at the same grade level.

· Candidates will be contacted only if they are under serious consideration. A written test and/or interview will be held for this position as a form of screening.

· The post description is the official documentation for organization purposes.

· Any appointment/extension of appointment is subject to PAHO Staff Regulations, Staff Rules and e-Manual.

· For information on PAHO please visit: http://www.paho.org

· PAHO/WHO is committed to workforce diversity.

· PAHO is an ethical organization that maintains high standards of integrity and accountability. People joining PAHO are required to maintain these standards both in their professional work and personal activities.

· PAHO also promotes a work environment that is free from harassment, sexual harassment, discrimination, and other types of abusive behavior. PAHO conducts background checks and will not hire anyone who has a substantiated history of abusive conduct.

· PAHO personnel interact frequently with people in the communities we serve. To protect these people, PAHO has zero tolerance for sexual exploitation and abuse. People who commit serious wrongdoing will be terminated and may also face criminal prosecution.

· PAHO/WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.

· Applications from women and from nationals of non and underrepresented Member States are encouraged.

· All applicants are required to complete an on-line profile to be considered for this post.