Team Lead (Social Media)

Contract

This is a P-4 contract. This kind of contract is known as Professional and Director staff. It is normally internationally recruited only. It's a staff contract. It usually requires 7 years of experience, depending on education.

Salary

The salary for this job should be between 168,113 USD and 216,746 USD.

Please keep in mind that the salary displayed here is an estimation by UN Talent based on the location and the type of contract. It may vary depending on the organization. The recruiter should be able to inform you about the exact salary range. In case the job description contains another salary information, please refer to this one.

OBJECTIVES OF THE PROGRAMME

The Department of Communications (DCO) objectives are to:

- lead the development of the corporate communications plan, drive prioritization and effort with expected impact for WHO;

- position WHO as the authoritative and trusted voice on health at the global level through working with technical departments to develop strategies to amplify WHO's normative work;

- lead WHO media outreach, incl. crisis/ emergency communication with input from technical departments as well as across all 3 levels;

- drive all communication to the general public as well as responding to media enquiries;

- lead on global advocacy (e.g. health campaigns, public health information, donor visibility for resource mobilization);

- provide digital global production capacity & expertise to support all levels of the organization.

DESCRIPTION OF DUTIES

- Manages the social media and media monitoring team in delivering its objectives through efficient management to optimize deliverables in line with the mandate of the Organization.

- Develops and monitors workplans and budgets for the team's activities and follows up on the implementation of planned activities.

- Conducts monitoring and evaluation of the specific field of work and conducts timely reporting for decision makers.

- Provides guidance to and works closely with counterparts in technical departments across the Organization and liaises with external counterparts as appropriate.

- Upon delegation represents WHO at various meetings.

Specific duties:

- Writes, edits, designs and commissions content for WHO's corporate social media channels, ensuring that content is accurate, accessible, informative and engaging.

- Monitors analytics and ensures robust measurement and evaluation of WHO's social media performance and engagement with key audiences.

- Applies lessons learnt to improve content, promote engagement and retain interest.

- Provides appropriate guidance and support to Departments, Divisions and Offices for their social media presence regarding compliance with WHO House Style, brand and accessibility guidelines.

- Oversees media monitoring for the Department of Communications.

REQUIRED QUALIFICATIONS

Education

Essential: An advanced level university degree in social sciences, communications, humanities, sciences or other relevant area. Desirable:

Experience

Essential: A minimum of 7 years of professional experience in the area of communications. Management of digital communications and related fields. Demonstrated experience managing human and, as relevant, financial resources. Demonstrated experience at the international level. Desirable: Work experience in the area of social media.

Skills

Advanced skills in the area of digital and social media content production, monitoring and evaluation.Knowledge of media monitoring.

Demonstrated ability to partner across a diverse Department and across to technical departments, offices and external stakeholders.

Strong presentation skills.

Proficiency in the use of graphic design software.

Proficiency in the use of media monitoring, web content management systems, web analytics software and digital asset management platforms.

WHO Competencies

Teamwork Respecting and promoting individual and cultural differences Communication Producing results

Creating an empowering environment Moving forward in a changing environment

Use of Language Skills

Essential: Expert knowledge of English. Desirable: Intermediate knowledge of another UN Language.

REMUNERATION

WHO salaries for staff in the Professional category are calculated in US dollars. The remuneration for the above position comprises an annual base salary starting at USD 74,913 (subject to mandatory deductions for pension contributions and health insurance, as applicable), a variable post adjustment, which reflects the cost of living in a particular duty station, and currently amounts to USD 5306 per month for the duty station indicated above. Other benefits include 30 days of annual leave, allowances for dependent family members, home leave, and an education grant for dependent children.

ADDITIONAL INFORMATION

• This vacancy notice may be used to fill other similar positions at the same grade level in different locations and for different contract types.

• Only candidates under serious consideration will be contacted. May be subject to special selection procedures.

• A written test may be used as a form of screening.

• In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.

• Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.

• Staff members in other duty stations are encouraged to apply.

• For information on WHO's operations please visit: http://www.who.int.

• WHO is committed to workforce diversity.

• WHO's workforce adheres to the WHO Values Charter and is committed to put the WHO Values into practice.

• WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.

• WHO has a mobility policy which can be found at the following link: http://www.who.int/employment/en/. Candidates appointed to an international post with WHO are subject to mobility and may be assigned to any activity or duty station of the Organization throughout the world.

• Applications from women and from nationals of non and underrepresented Member States are particularly encouraged.