Team Associate, G5, Manila, Philippines

Contract

This is a G-5 contract. This kind of contract is known as General Service and related categories. It is normally only for nationals. It usually requires 5 years of experience, depending on education.

Salary

The salary for this job should be more than 1,140 USD.

Please keep in mind that the salary displayed here is an estimation by UN Talent based on the location and the type of contract. It may vary depending on the organization. The recruiter should be able to inform you about the exact salary range. In case the job description contains another salary information, please refer to this one.

OBJECTIVES OF THE PROGRAMME

* Objective of the Programme and the Immediate Strategic Objectives

The Information Technology Group (ITG) provides information and technologies management and support services to the WHO technical programmes in the Region. The unit is also responsible for the formulation, implementation, and coordination of IT strategies and policies in the Region.

DESCRIPTION OF DUTIES

* Summary of Assigned Duties (Describe what the incumbent has to do to achieve main objectives)

Under the direct supervision of the Manager, Information Technology, and as a member of the IT unit, the incumbent provides a variety of secretarial, administrative, coordinating, and monitoring services in support of project/programme activities and implementation. Typically, the incumbent performs the following administrative and secretarial duties including but not limited to:

1) Participates in the financial, budgetary, and planning process by utilizing the appropriate tools particularly the Enterprise resource planning (ERP) system (GSM/BMS). Using the ERP, supports in monitoring aspects of the implementation of regional and country office activities and availability of funds for project/programme budget levels and financial expenditures in accordance with approved projects.

2) Assembles draft background materials for planning and monitoring of procurement activities; initiates procurement processes in the ERP system, monitors deliverables and ensures timely payment of invoices;

3) Monitors ITG's Contracts with contact information of suppliers, organizing regular service contracts meetings. - Ensures that software licenses, maintenance contracts, and subscriptions are renewed on time and new licenses and agreements are recorded accordingly.

4) Facilitates the payment of all ITG invoices including for GPN charges. Administers back charging of GPN monthly charges and other related expenditures to country offices and Regional Office units, as appropriate.

5) Supports and keeps track of IT office staffing including planning of office spaces, recruitment of new staff, contract extension of existing staff, creation and revision of terms of references and post descriptions; and management of contracts of outsourced personnel;

6) Acts as Leave Administrator for IT unit, monitors absences and leaves taken by staff and ensures their appropriate entry in the ERP.

7) Receives, screens and distributes incoming correspondence, attaches background correspondence, information or related file as necessary and forwards to the staff concerned, draws their attention to specific issues/problems as necessary.

8) Establishes and maintains the unit's filing systems (electronic and hard copies) of technical documents and correspondence, creating background files and compiling reference material as appropriate, accessing, and retrieving information from relevant databases and updating them as required. Screens and receives visitors and telephone calls with tact, and discretion, making appointments, answering queries and/or redirecting visitors and callers with diplomacy and courtesy, or obtaining background information on the purpose of appointments.

9) Organizes duty travel for IT staff, including preparing Travel requests, checking timetables and costs with the WHO WPRO Travel Agency (or external resources), flights and hotel reservations, and dealing with other related matters (visa, etc.) in an independent manner.

10) Monitors deadlines across the unit, reminding staff members of such and ensuring that correspondence and queries are responded to in a timely manner.

11) Participates and provides support in the organization of team and departmental meetings, workshops, seminars, etc., and provides assistance to other teams with the preparation of such, as needed. Makes general administrative preparations, including travel arrangements, organizing practical local arrangements and advance transport of documents/equipment as appropriate, and provides administrative and secretarial support during the meetings

Perform various information technology-related duties including but not limited to:

12) Works and Coordinates closely with the Regional Service Desk channeling escalated queries and requests for support to ensure their timely resolution.

13) Coordinates with relevant staff to ensure the continuous upkeep of ITG meeting room facilities, equipment, and furniture.

15) Using SharePoint, update various sections of the IT unit intranet site, as necessary.

And

16) Maintains the IT unit Procurement System to manage the complete life cycle of the IT inventory from acquisition to disposal.

Performs other related duties as required

WHO Competencies

Teamwork

Respecting and promoting individual and cultural differences

Communication

Functional Knowledge and Skills

* Describe the essential knowledge and the skills specific to the person

The incumbent must have the following essential knowledge and skills: thorough knowledge of office procedures; capability to discern routine from non-routine tasks; good knowledge of Oracle Enterprise Resource Planning systems; ability to type efficiently, draft correspondence, summary of meetings and notes for the record; aptitude to use computer equipment and adapt to other software applications; capacity to work harmoniously as a member of a team and adapt to diverse educational and cultural backgrounds and; high standard of personal conduct.

Educational Qualifications

* Essential

Equivalent to graduation from secondary school education

Desirable

Degree in administration, management, or a related field. Training in the field of Information Technology is an advantage.

Experience

* Essential

At least five (5) years of progressive experience in secretarial/administrative posts or other related fields.

Desirable

Experience working as part of or in close collaboration with an IT Service Desk to provide IT support

Experience in WHO or other UN agencies and international organizations is an advantage.

Use of Language Skills

Essential: Expert knowledge of spoken and written English.

REMUNERATION

WHO offers staff in the General Services category an attractive remuneration package, which for the above position

includes an annual net base salary starting at PHP 757551 (subject to mandatory deductions for pension contributions and health insurance, as applicable) and 30 days of annual leave.

ADDITIONAL INFORMATION

- This vacancy notice may be used to fill other similar positions at the same grade level.

- Only candidates under serious consideration will be contacted.

- A written test and/or an asynchronous video assessment may be used as a form of screening.

- In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.

- According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the

employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible.

- Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.

- The WHO is committed to creating a diverse and inclusive environment of mutual respect. The WHO recruits and

employs staff regardless of disability status, sex, gender identity, sexual orientation, language, race, marital status,

religious, cultural, ethnic and socio-economic backgrounds, or any other personal characteristics. The WHO is committed to achieving gender parity and geographical diversity in its staff. Women, persons with disabilities, and nationals of unrepresented and underrepresented Member States ( https://www.who.int/careers/diversity-equity-andinclusion) are strongly encouraged to apply. Persons with disabilities can request reasonable accommodations to enable participation in the recruitment process. Requests for reasonable accommodation should be sent through an email to [email protected]

- An impeccable record for integrity and professional ethical standards is essential. WHO prides itself on a workforce

that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice.

- WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority, and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment, and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment, or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.

- WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.

- For information on WHO's operations please visit: http://www.who.int.

- WHO also offers a wide range of benefits to staff, including parental leave and attractive flexible work arrangements to help promote a healthy work-life balance and to allow all staff members to express and develop their talents fully.

- The statutory retirement age for staff appointments is 65 years.

- Please note that WHO's contracts are conditional on members of the workforce confirming that they are vaccinated

as required by WHO before undertaking a WHO assignment, except where a medical condition does not allow such

vaccination, as certified by the WHO Staff Health and Wellbeing Services (SHW). The successful candidate will be asked to provide relevant evidence related to this condition. A copy of the updated vaccination card must be shared with the WHO medical service in the medical clearance process. Please note that certain countries require proof of specific vaccinations for entry or exit. For example, official proof /certification of yellow fever vaccination is required to enter many countries. Country-specific vaccine recommendations can be found on the WHO International Travel and Staff Health and Wellbeing website. For vaccination-related queries please directly contact SHW directly at [email protected].

- This post is subject to local recruitment and will be filled by persons recruited in the local commuting area of the duty

station.

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