Team Assistant
Provide administrative and secretarial support in health system programs.
Overview
Provide administrative and secretarial support in health system programs.
You have:
- Completion of secondary school education is essential.
- Training in secretarial practices is desirable.
- At least three (3) years' experience in secretarial/clerk/administrative work is essential.
- Experience in WHO or in another UN/International organization would be an advantage.
- Thorough knowledge of modern office procedures and practices is required.
- Expert knowledge of English is essential.
Contract
This is a G-4 contract. This kind of contract is known as General Service and related categories. It is normally only for nationals. It usually requires 4 years of experience, depending on education. More about G-4 contracts.
OBJECTIVES OF THE PROGRAMME
In collaboration with Member States of South-East Asia Region, international organizations, NGOs and other WHO programmes, promote, develop, coordinate and evaluate the Region's needs for development of health systems, particularly in the areas of sexually Transmitted Infections (STIs) and HIVAIDS control programmes as well as collaboration with national TB programmes, which are aimed at achieving the optimum level of health in an integrated and equitable manner.
DESCRIPTION OF DUTIES
Under the direct supervision of Medical Officer (HHS), and broad guidance of the Director, Communicable Diseases Department, the incumbent provides office and secretarial support as follows:
Office support
- Screen and distribute incoming correspondence, attaching background information or related file and forwarding to staff concerned, highlighting issues requiring attention; draft replies to general and administrative matters; type technical reports and documents, tabular materials, etc., ensuring conformity with WHO standards; assist in preparing presentations; follow-up on deadlines to ensure timely response
- Obtain documents and information from in-house and external sources and undertake information searches based on brief instructions/guidance
- Maintain filing systems and ensure easy accessibility and retrieval of records
Secretarial support
- Prepare standard correspondence in conformity with WHO standards, reports in MS Excel and power point presentations etc as required.
Programme support
- Prepare contracts for consultants, Agreement for Performance of Work (APW), Technical Services Agreement (TSA) and General External Services requests (GES), record receipt of deliverables and initiate and monitor payments as needed.
Meetings/Duty travel
- Support the organization of meetings, workshops, seminars, etc, including typing of lists of participants, preparation of travel requests, letters of invitation, files, presentations and slides, reservation of meeting rooms and hotel accommodation.
- Prepare travel requests for official travel, make flight and hotel reservations, prepare travel files and other related matters as requested
Procurement
- Initiate requisitions for goods procurement and record receipt of deliverables.
Other duties
- Receive visitors and telephone calls, answering queries and/or redirecting them to appropriate staff providing background information on purpose of appointment.
- Replace Executive Assistant during absences (if applicable); perform other relatedduties as required or instructed, including provision of support to other areasof work.
- Perform any other duties as assigned.
REQUIRED QUALIFICATIONS
Education
Essential: Completion of secondary school education. Desirable: Training in secretarial practices. University degree is an asset.
Experience
Essential: At least three (3) years' experience in secretarial/clerical/administrative work Desirable: Experience in WHO or in another UN/International organization would be an advantage
Skills
Thorough knowledge of modern office procedures and practices. The incumbent keeps abreast of changes in procedures and practices, rules and regulations, organizational structure, in the department, and WHO. Ability to draft standard correspondence. Ability to handle work in a timely and accurate manner with tact and discretion, as required. Ability to maintain and update knowledge in the use of office technology through in-house courses, on-the-job training and/or self-training
WHO Competencies
- Teamwork
- Respecting and promoting individual and cultural differences
- Communication
- Producing results
- Moving forward in a changing environment
Use of Language Skills
Essential: Expert knowledge of English.
REMUNERATION
WHO offers staff in the General Services category an attractive remuneration package, which for the above position includes an annual net base salary starting at INR 724,723 (subject to mandatory deductions for pension contributions and health insurance, as applicable) and 30 days of annual leave.
ADDITIONAL INFORMATION
This vacancy notice may be used to fill other similar positions at the same grade level
Only candidates under serious consideration will be contacted.
A written test may be used as a form of screening.
In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.
Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.
For information on WHO's operations please visit: http://www.who.int.
WHO is committed to workforce diversity.
WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice.
WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.
WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
This post is subject to local recruitment and will be filled by persons recruited in the local commuting area of the duty station.
Potential interview questions
| Can you provide an example of how you have successfully managed your time in a busy office environment? | This question assesses your time management skills and ability to prioritize tasks effectively. | Discuss a specific instance where you handled multiple tasks and met deadlines. |
| Describe a situation where you had to communicate a complex idea to someone who was unsure about the topic. | This question evaluates your communication skills and ability to simplify complex information. | Pro members can see the explanation. |
| Tell me about a time you had to work as part of a team to achieve a goal. | Pro members can see the explanation. | Pro members can see the explanation. |
| What strategies do you use to handle criticism in the workplace? | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you keep yourself updated with the latest office technologies and procedures? | Pro members can see the explanation. | Pro members can see the explanation. |