Team Assistant
Assist the UNOG medical service team with medico-administrative actions
Overview
Assist the UNOG medical service team with medico-administrative actions
You have:
- Completion of secondary school or its equivalent technical or commercial school is required.
- Medico-administrative experience or experience in a UN Medical Service is required.
- Good knowledge of the medical database EarthMed is required.
- Fluency in oral and written English and French is required.
- Good knowledge of new technology particularly MS office is desirable.
Result of Service- Assist the UNOG medical service team to cope with the increasing workload and take medico-administrative actions in EarthMed according to the KPIs -Client satisfaction
Work Location Home based
Expected duration 12 months
Duties and Responsibilities- Processes medical clearances of worldwide staff members of the United Nations and Agencies. - Processes medico-administrative actions in EarthMed - Facilitates access to all activities available in the UNOG Medical Service to Staff Members of the United Nations, its Funds, Programmes and Agencies as well as delegates, volunteers, interns, consultants working on UN premises, and visitors in case of an emergency. - Assists all clients of UNOG Medical Service to obtain the services requested in the most expeditious fashion. - Prepares or creates the files for the Medical Officers daily appointments; creates new files/single sheets for new Staff/non-Staff members; calls Staff Members for scheduling/rescheduling of appointment, clarification on sick-leave matters or exams for medical clearance. - Assists the staff of UNOG Medical Service for the processing of incoming electronic, opening, sorting and prioritizing all the mail and e-mails ensuring that it is directed to the right physician or other staff. - Assists the administrative staff in related tasks when necessary
Qualifications/special skills Completion of secondary school or its equivalent technical or commercial school is required. Medico-administrative experience or experience in a UN Medical Service is required. Good knowledge of the medical database EarthMed is required. Good knowledge of new technology particularly MS office is desirable.
Languages English and French are the working languages of the United Nations Secretariat. Fluency in oral and written English and French is required.
No Fee THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.
Potential interview questions
| Can you describe a time when you had to manage a high workload successfully? | This question assesses your time management and prioritization skills under pressure. | Share a relevant example where you effectively handled multiple tasks and maintained quality. |
| How would you handle a situation where a staff member is dissatisfied with the services provided? | This question evaluates your conflict resolution and customer service skills. | Pro members can see the explanation. |
| What steps would you take to process a large volume of incoming emails efficiently? | Pro members can see the explanation. | Pro members can see the explanation. |
| Describe your experience with medical databases, specifically EarthMed or similar systems. | Pro members can see the explanation. | Pro members can see the explanation. |
| Why is fluency in both English and French important for this position? | Pro members can see the explanation. | Pro members can see the explanation. |