Systems Support & IT Assistant
Provide ICT and ERP support to enhance efficiency.
Overview
Provide ICT and ERP support to enhance efficiency.
You have:
- Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or Management Information Systems.
- 2-3 years post-NYSC experience in ICT or ERP support.
- Exposure to SAP S/4HANA or similar ERP systems is an advantage.
- Basic understanding of application development and dashboard management using Excel or Power BI.
- LAN setup, support, and management experience.
- Proficiency in Microsoft O365 (OneDrive, SharePoint).
- Basic server administration experience.
- Familiarity with Cisco Meraki, Power Automation, and ERP environments.
- Proficiency in MS Office Suite (Word, Excel, PowerPoint) and internet tools.
The Organisation
Plan International is an independent development and humanitarian organisation that advances children’s rights and equality for girls. We believe in the power and potential of every child but know this is often suppressed by poverty, violence, exclusion and discrimination. And it is girls who are most affected.
Working together with children, young people, supporters and partners, we strive for a just world, tackling the root causes of the challenges girls and vulnerable children face. We support children’s rights from birth until they reach adulthood and we enable children to prepare for and respond to crises and adversity. We drive changes in practice and policy at local, national and global levels using our reach, experience and knowledge.
For over 85 years, we have rallied other determined optimists to transform the lives of all children in more than 80 countries.
We won’t stop until we are all equal.
About You
We are looking for applicant with Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or Management Information Systems. The candidate should possess 2–3 years post-NYSC experience in ICT or ERP support; exposure to SAP S/4HANA or similar ERP systems is an advantage. S/he should demonstrate proven experience in and have basic understanding of application development and dashboard management using Excel or Power BI. LAN setup, support, and management. Microsoft O365 (OneDrive, SharePoint), Windows OS, and basic server administration. Familiarity with Cisco Meraki, Power Automation, and ERP environments. Proficiency in MS Office Suite (Word, Excel, PowerPoint) and internet tools.
Please follow this link for a full role profile; Systems Support & IT Assistant
Please respond to the requirements of the role in your cover letter.
Only CVs and cover letters in English will be accepted.
Location: Sokoto
Type of Role: Fixed-Term
Closing Date: 25th January 2026
Equality, diversity and inclusion is at the very heart of everything that Plan International stands for.
We want Plan International to reflect the diversity of the communities we work with, offering equal opportunities to everyone regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.
Plan International is based on a culture of inclusivity and we strive to create a workplace environment that ensures every team, in every office, in every country, is rich in diverse people, thoughts, and ideas.
We foster an organisational culture that embraces our commitment to racial justice, gender equality, girls’ rights and inclusion.
Plan International believes that in a world where children face so many threats of harm, it is our duty to ensure that we, as an organisation, do everything we can to keep children safe. This means that we have particular responsibilities to children that we come into contact with and we must not contribute in any way to harming or placing children at risk.
A range of pre-employment checks will be undertaken in conformity with Plan International's Safeguarding Children and Young People policy. Plan International also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this scheme we will request information from applicants previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
Please note that Plan International will never send unsolicited emails requesting payment from candidates.
Potential interview questions
| Describe a time when you successfully managed an IT project. What was your approach? | This question assesses project management skills and methodology. | Focus on your role, the steps you took, and the outcome. |
| How do you prioritize tasks when managing multiple deadlines? | This question evaluates time management and prioritization abilities. | Pro members can see the explanation. |
| What experience do you have with ERP systems, especially SAP S/4HANA? | Pro members can see the explanation. | Pro members can see the explanation. |
| Can you give an example of troubleshooting a technical issue? What steps did you take? | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you ensure data security in your IT practices? | Pro members can see the explanation. | Pro members can see the explanation. |
| Explain your experience with Microsoft O365 tools. How have you utilized them? | Pro members can see the explanation. | Pro members can see the explanation. |
| What steps do you take to stay updated with new technology trends? | Pro members can see the explanation. | Pro members can see the explanation. |
| Describe a challenge you faced in an ICT role and how you overcame it. | Pro members can see the explanation. | Pro members can see the explanation. |