SVN/2026/049/Administrative Assistant - Communication/G3/Yaounde

Mid

Overview

Provide administrative, logistical, clerical and operational support to the Communication Unit.

You have:

• High school diploma with three years of relevant experience; or, Bachelor's degree in business administration or related fields.
• Proficient in Microsoft Office applications e.g. Word, Excel, PowerPoint, E-mail, Outlook.
• Attention to detail, ability to organize paperwork in a methodical way.
• Prior work experience with international humanitarian organizations, non-government or government institutions/organizations in a multi-cultural setting is an advantage.
• Fluency in English and French is required (oral and written).

Contract

This is a G-3 contract. This kind of contract is known as General Service and related categories. It is normally only for nationals. It usually requires 3 years of experience, depending on education. More about G-3 contracts.

Established in 1951, the International Organization for Migration (IOM) is the leading intergovernmental organization in the field of migration and works closely with governmental, intergovernmental, non-governmental, private sector and community partners to promote humane and orderly migration for the benefit of all.

In Cameroon, IOM implements a broad portfolio of programmes related to migration governance, humanitarian response, stabilization, displacement tracking, climate mobility, return and reintegration, health, protection, labour migration, border management, and community resilience. Effective communication, stakeholder engagement, and public visibility are essential to strengthening institutional credibility, fostering public understanding, promoting accountability, and ensuring support from government counterparts, donors, beneficiaries, media, and the general public.

Under the overall supervision of the Chief of Mission and the Head of Programmes, and the direct supervision of the National Project Officer (Outreach and Visibility), the Administrative Assistant – Communication will provide administrative, logistical, clerical and operational support to the Communication Unit. The incumbent will assist in the organization of communication activities, events, meetings, visibility initiatives, digital content management, media monitoring, record keeping, and administrative coordination to support the efficient implementation of communication and public information activities throughout the Country Office.

Qualifications

EDUCATION

• High school diploma with three years of relevant experience; or,
• Bachelor's degree in business administration or related fields from an accredited institution with one year of relevant professional experience.

EXPERIENCE

• Proficient in Microsoft Office applications e.g. Word, Excel, PowerPoint, E-mail, Outlook;
• Attention to detail, ability to organize paperwork in a methodical way;
• Discreet, details and clients-oriented, patient and willingness to learn new things; and,
• Prior work experience with international humanitarian organizations, non-government or government institutions/organization in a multi-cultural setting is an advantage.

SKILLS

• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook and Teams).
• Good administrative and organizational skills.
• Ability to maintain accurate records and filing systems.
• Good written and oral communication skills.
• Attention to detail and ability to work with accuracy under tight deadlines.
• Strong interpersonal skills and ability to work effectively in a multicultural environment.
• Service-oriented attitude and willingness to learn.

Languages[1] IOM’s official languages are English, French, and Spanish.

REQUIRED

For this position, fluency in English and French is required (oral and written).

DESIRABLE

N/A

Competencies[2]

The incumbent is expected to demonstrate the following values and competencies:

VALUES - All IOM staff members must abide by and demonstrate these five values:

Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.

Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.

Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Courage: Demonstrates willingness to take a stand on issues of importance.

Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

CORE COMPETENCIES - Behavioral indicators – Choose a level.

Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.

Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.

Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.

Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.

Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

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[1] As per IN/233, staff members in a position in the Professional and GS categories are expected to be fluent in one of the Organization’s official languages, which are English, French and Spanish. At least a working knowledge of another official language is highly desirable and may be specified as mandatory in some cases. For positions in the GS category, proficiency in one of the local language(s) may also be required, as specified in the VN/SVN.

[2] Competencies and respective levels should be drawn from the Competency Framework of the Organization.

Responsibilities

1. Type, format and draft routine correspondence; collate tables, reports, presentations, publications, and other documentation;
2. Receive, screen and direct telephone calls and visitors; respond to routine internal and external enquiries and/or refer to appropriate contacts /units;
3. Enter, retrieve, structure and update selected information and data from various sources (e.g. Intra-/Internet, office files, etc.); present results in standard format;
4. Set up and maintain office files and reference systems according to standard procedures;
5. Initiate, view and track a variety of administrative transactions in the computerized financial / travel / human resources systems;
6. Support the organization and administration of meetings, workshops and events (e.g. arranging for meeting rooms and other facilities).
7. Assist with arranging for travels: organize transport, logistics, accommodation, documents;
8. Ensure availability of office supplies and appropriate maintenance of office equipment; and,
9. Perform such other relevant duties as may be assigned.

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Potential interview questions

Added 15 days ago - Updated 8 days ago - Source: iom.int