Survivor Services Intern

Overview

Assist vulnerable refugees and immigrants with trauma-informed support.

You have:

• Ability to maintain confidentiality regarding client information
• Excellent written and verbal communication skills
• Proficiency in a second language strongly preferred
• Demonstrated ability to work independently with attention to detail
• Strong problem-solving and organization skills
• Strong intercultural communication skills; demonstrated ability to work effectively with people from other cultural backgrounds
• Proficiency in Microsoft Office Suite
• Driver’s license, personal vehicle, auto insurance, a clean driving record, and willingness to drive clients in personal vehicle
• Technology requirements: Interns will be required to use their own technology tools to work on virtual opportunities. All personal devices must be kept current with all operating system updates and security patches
• All offers are contingent on successfully passing background and criminal history checks as required by federal and state law or by IRC policy
• All interns are required to hold an Arizona State Level One fingerprint clearance card
• Minimum 20 hrs/wk for 3 months in SUMMER, Minimum 10 hrs/wk for 4 months in FALL/SPRING

RESPONSIBILITIES:

- Learn how to provide trauma informed and victim centered services to vulnerable refugees and immigrants that have experienced significant trauma - Provide direct service to clients through one-on-one interactions (in office and home visits) - Provide training for the clients including cultural orientation, transportation, life skills, job readiness training, banking, budgeting classes and client rights and responsibilities - Assist clients with connecting to community resources (including: food banks, libraries, shelters, etc.) - Coordinate individual appointment logistics with health or social providers - Provide transportation for client appointments, as needed - Collaborate with IRC staff and community partners to enhance activities and supplement services to clients - Assist with facilitating psycho-social support groups when needed - Research other community resources and continue to expand the resource lists - Document all activities in case notes and send weekly client reports &Input client data in tracking systems - Other relevant program support duties, as assigned

Reports To: Survivor Services Supervisor and Casework as assigned

Qualifications - Ability to maintain confidentiality regarding client information - Excellent written and verbal communication skills - Proficiency in a second language strongly preferred - Demonstrated ability to work independently with attention to detail - Strong problem-solving and organization skills - Strong intercultural communication skills; demonstrated ability to work effectively with people from other cultural backgrounds - Proficiency in Microsoft Office Suite - Driver’s license, personal vehicle, auto insurance, a clean driving record, and willingness to drive clients in personal vehicle - Technology requirements: Interns will be required to use their own technology tools to work on virtual opportunities. IRC is not responsible for any personal device expenses such as personal smartphones, tablets, hotspots, data charges, etc. All personal devices must: -Be kept current with all operating system updates and security patches, -Use a password or PIN with a minimum of 4 characters to log onto smartphones and tablets and 8 alpha and numeric characters for a Laptop. -Have lock screen set to 10 minutes or less with a password required to unlock the device -Configurations must be set to delete all data or lock after 10 unsuccessful attempts to enter a password or PIN. Lockout period must be no less than 30 minutes. -Additional policy details will be discussed during orientation and training.

CLEARANCES:

All offers are contingent on successfully passing background and criminal history checks as required by federal and state law or by IRC policy. All interns are required to hold an Arizona State Level One fingerprint clearance card.

COMMITMENT:

-SUMMER: Minimum 20 hrs/wk for 3 months -FALL/SPRING: Minimum 10 hrs/wk for 4 months -Primary availability during IRC business hours (M-F; 8:30am-5:00pm) (Preference given to applicants able to make multi-term commitment)

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Potential interview questions

Added 2 years ago - Updated 1 year ago - Source: rescue.org