Supporter Engagement Associate
Manage and analyze supporter engagement data and promote UNICEF initiatives.
This opening expired 5 years ago.
Do not try to apply for this job.
Overview
Manage and analyze supporter engagement data and promote UNICEF initiatives.
You have:
- Bachelor degree or equivalent required.
- 6 months of professional work experience required.
- Excellent command of Excel and data analysis skills required.
- Fluent in English as a mandatory requirement.
- Fluent in Thai as a mandatory requirement.
- Excellent interpersonal skills and ability to work collaboratively.
- Ability to work in a multicultural team environment.
Contract
This is a UNV National Youth contract. This kind of contract is known as National UN Volunteer. It is normally only for nationals. More about UNV National Youth contracts.
Eligibility criteria
Candidate age: between 18 and 29 throughout the entire duration of their assignment. Applicants must be nationals of or legal residents in the country of assignment.
Description of task
Within the delegated authority and under the supervision of the Advocacy and Engagement Specialist, the UNV Supporter Engagement Associate will:
- Manage and update data on a regular basis; segment data in line with requirements of each target group; provide detailed data analysis on a monthly basis.
- Support the management of I Am UNICEF platform including posting opportunities; promoting opportunities on partner platforms and social media; managing google forms / documents received from volunteers; following up with the web developer on dashboard bug fixes and enhancements; front-end content update.
- Maintain and update volunteer profiles and attendance.
- Manage I AM UNICEF email account and LINE account, follow-up with volunteers and answer queries as needed.
- Support sending out marketing emails to non-financial supporters.
- Collect content from volunteers and store on the shared drive, track and report on social media activities related to volunteer opportunities.
- Flag up inspiring volunteer impact stories and draft content for the website.
- Support the management of UNICEF clubs, including regular communication and follow-up, ensuring UNICEF clubs operate in line with UNICEF Guidelines, identify outreach opportunities to increase UNICEF clubs.
- Provide support with logistics such as communication with vendors, procuring materials, shipping and tracking.
- Support the organization of both physical and virtual events to engage non-financial supporters (volunteers and youth).
- Support with translation.
- Regularly coordinate and collaborate with the digital team.
- Any other related tasks as may be required or assigned by the supervisor.
Qualifications/Requirements
Required degree level:
Bachelor degree or equivalent
Required experience:
6 Months
Experience remark:
- Excellent command of Excel, proven ability to conduct data analysis using pivot tables;
- At least half a year of professional work experience at the national and/or international level in the field of volunteering and programme support;
- Excellent oral and written skills; excellent drafting, formulation, reporting, data analysis skills;
- Excellent interpersonal skills; culturally and socially sensitive; ability to work inclusively and collaboratively with a range of partners;
- Ability to work and adapt professionally and effectively in a challenging environment; ability to work effectively in a multicultural team of international and national personnel;
- Solid overall computer literacy, including proficiency in various MS Office applications (Excel, Word, etc.) and email/internet; familiarity with database management; and office technology equipment;
Language skills:
- English(Mandatory), Level - Fluent
- Thai(Mandatory), Level - Fluent
Area of expertise:
Other development programme/project experience
Driving license:
No
Competencies values:
Adaptability and Flexibility, Commitment to Continuous Learning, Communication, Integrity, Planning and Organizing, Professionalism, Working in Teams
Application procedure:
* Not yet registered in the UNV Talent Pool?
Please first register your profile at https://vmam.unv.org/candidate/signup. Important: After creating your account, complete all sections of your profile and submit it. Then go to ‘My Page’ at https://vmam.unv.org/candidate/mypage and click on the ‘Special Calls’ hyperlink. Lastly, select the special call to which you would like to apply.
* Already registered in the UNV Talent Pool?
Please first update your profile at https://vmam.unv.org/candidate/profile. Then go to ‘My Page’ at https://vmam.unv.org/candidate/mypage and click on the ‘Special Calls’ hyperlink to select the special call to which you would like to apply.
This is an announcement for a national UNV assignment. Therefore, only citizens of Indonesia and legal residents of Indonesia with refugee or stateless status can apply for this advertisement.
Application deadline: 06-09-2020
Potential interview questions
| Can you describe a time when you had to analyze large data sets? | The interviewer wants to understand your data handling and analytical skills. | Provide specific examples and describe the tools and methods you used. |
| How do you prioritize tasks when managing multiple projects simultaneously? | This question assesses your organizational and planning skills. | Pro members can see the explanation. |
| Describe a situation where you had to collaborate with a diverse team. | Pro members can see the explanation. | Pro members can see the explanation. |
| What strategies do you use to engage and communicate with volunteers effectively? | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you ensure that your work aligns with organizational guidelines and objectives? | Pro members can see the explanation. | Pro members can see the explanation. |
Added 5 years ago
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Updated 1 year ago
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Source:
unv.org
