Support the Communications Data Management

Support the communications function by managing public output records and media tracking.

OHCHR - Office of the High Commissioner for Human Rights

Open positions at OHCHR

Home-based;

Volunteering

Application deadline in 9 days: Wednesday 1 Jul 2026 at 00:00 UTC

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Overview

Support the communications function by managing public output records and media tracking.

You have:

University degree in communications, information management, journalism, library science, or a related field
Demonstrated experience with structured data management tools (e.g. Excel/Google Sheets at intermediate level, or equivalent database tools)
Familiarity with online media monitoring practices and tools
Strong attention to detail and ability to work independently to deadlines
Proficiency in written and spoken English
Knowledge of the UN system and its communications outputs
Working knowledge of Arabic
Prior experience with a UN entity, NGO, or human rights organisation
Familiarity with the human rights situation in the OPT

Contract

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Details

OHCHR's field presence in the Occupied Palestinian Territory (OPT) monitors and documents human rights conditions in Gaza and the West Bank, including East Jerusalem. The office produces a continuous flow of public statements, press releases, reports, and thematic publications that are disseminated to media, UN partners, Member States, and civil society.

Maintaining a record of all released material, supporting a well-maintained digital archive and the development of a website, as well as tracking the reach and pickup of these outputs are essential factors for assessing communications impact, informing advocacy, and maintaining an institutional record of the office's public positioning. This role supports the Public Information team in systematically managing and monitoring that information.

The Online Volunteer will support OHCHR OPT's communications function by maintaining an organised, up-to-date record of all public outputs and tracking how those outputs are cited and covered following their release, as well as supporting the content migration to office’s website.

Under the supervision of the Spokesperson, the Online Volunteer will: • Maintain and update a structured log of all OHCHR OPT public statements, press releases, and reports, including metadata such as date, topic, URL, and language versions; • Monitor media pickups following each release, tracking citations by outlet, journalist, and geography using agreed open source monitoring tools and sources; • Compile and submit a standardised post-release citation report within 48 hours of each publication; • Flag any significant misquotations, misattributions, or contextual distortions identified during monitoring; • Support content migration to and launch of the field office’s website;

The volunteers are expected to deliver the following: - Week 2: Structured statements log (template agreed with supervisor), - Within 48 hours of first monitored release: First post-release citation report, - Updated within 5 working days of each release: Cumulative sources database - Ongoing throughout assignment, Content database ready for web migration
- Final week of assignment: End-of-assignment handover note

• University degree in communications, information management, journalism, library science, or a related field; • Demonstrated experience with structured data management tools (e.g. Excel/Google Sheets at intermediate level, or equivalent database tools); • Familiarity with online media monitoring practices and tools; • Strong attention to detail and ability to work independently to deadlines; • Proficiency in written and spoken English. Desirable: • Knowledge of the UN system and its communications outputs; • Working knowledge of Arabic; • Prior experience with a UN entity, NGO, or human rights organisation; • Familiarity with the human rights situation in the OPT.

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Potential interview questions

Describe a time when you had to manage multiple tasks concurrently. How did you ensure you met all deadlines?	This question assesses your ability to handle pressure and manage your time effectively.	Mention specific instances where prioritization and organizational skills helped you fulfill responsibilities within deadlines.
Can you share your experience using data management tools, especially Excel or Google Sheets?	The interviewer wants to gauge your proficiency with essential tools required for the position.	Pro members can see the explanation.
Explain how you monitor media coverage for a public release. What tools do you use?	Pro members can see the explanation.	Pro members can see the explanation.
How do you ensure accuracy in your work, especially when compiling reports or logs?	Pro members can see the explanation.	Pro members can see the explanation.
What strategies do you use to stay organized when managing records and outputs?	Pro members can see the explanation.	Pro members can see the explanation.
Have you ever worked independently on a project? How did you approach it?	Pro members can see the explanation.	Pro members can see the explanation.
Why is it important to track citations and media coverage after a public statement is released?	Pro members can see the explanation.	Pro members can see the explanation.
What do you know about the human rights situation in the Occupied Palestinian Territory?	Pro members can see the explanation.	Pro members can see the explanation.