Support Technical Assistant Myanmar Taunggyi

Overview

Join NRC to support their mission in humanitarian aid and development.

You have:

• Experience from working with administration, procurement and HR
• Previous experience from working in complex and volatile contexts
• Documented results related to the position’s responsibilities
• Knowledge about own skills/profile
• Working knowledge of English both written and spoken
• Strong communication, interpersonal, analytical and negotiation skills
• Ability to multi-task, motivating and monitoring team work
• Solid experience of working with windows-based computer software and modern control systems
• Working with people
• Planning and delivering results
• Communicating with impact and respect
• Handling insecure environments

The Norwegian Refugee Council (NRC) is a global humanitarian organisation helping people forced to flee.

Join us in assisting millions of people in areas where others cannot, tackling some of the world's most dangerous and difficult crises. Bring your skills and dedication to an organisation recognised for providing high quality aid and for defending the rights of refugees and internally displaced people.

At NRC, we give responsibility to employees at all levels and foster professional growth and innovative teams. You can expect a supportive culture and an open dialogue with management. We are committed to diversity, equity and inclusion.

Together, we save lives and rebuild futures.

Safeguarding is central to NRC’s work. We expect all employees to:

• treat everyone with respect and dignity

• contribute to building a safe environment for all

• never engage in any form of exploitation, harassment and specifically sexual exploitation, abuse and sexual harassment (SEAH)

• always report. NRC has a zero-tolerance approach to inaction against exploitation, abuse and SEAH

All NRC employees are expected to work in accordance with the organization’s values: dedication, innovation, inclusivity and accountability are attitudes and believes that shall guide our actions and relationships.

Qualifications

Competencies are important in order for the employee and the organisation to deliver desired results. They are relevant for all staff and are divided into the following two categories:

1. Professional competencies

These are skills, knowledge and experience that are important for effective performance.

Generic professional competencies:

• Experience from working with administration, procurement and HR
• Previous experience from working in complex and volatile contexts
• Documented results related to the position’s responsibilities
• Knowledge about own skills/profile
• Working knowledge of English both written and spoken.

Context/ Specific skills, knowledge and experience:

• Strong communication, interpersonal, analytical and negotiation skills.
• Ability to multi-task, motivating and monitoring team work.

• Solid experience of working with windows-based computer software and modern control system.

  2. Behavioural competencies (max 6)

These are personal qualities that influence how successful people are in their job. NRC’s Competency Framework states 12 behavioural competencies, and the following are essential for this position:

• Working with people
• Planning and delivering results
• Communicating with impact and respect
• Handling insecure environments

3. Performance Management

The employee will be accountable for the responsibilities and the competencies, in accordance with the NRC Performance Management Manual. The following documents will be used for performance reviews:

• The Job Description
• The Work and Development Plan
• The Mid-term/End-of-trial Period Performance Review Template
• The End-term Performance Review Template
• The NRC Competency Framework

Responsibilities

1. Role and responsibilities

The following is a brief description of the role.

Generic responsibilities

These responsibilities shall be the same for all positions with the same title. The responsibilities shall be short and essential. Details belong in the Work- and Professional Development Plan.

1. Welcome visitors to the NRC office, and direct them accordingly
2. Adhere to NRC policies and procedures
3. Supervise cleaning staff and ensure order and cleanliness of the Lashio office
4. Receive, distribute and register faxes, mails, documents and reports
5. File administrative documents according to procedures
6. Ensure that utility bills (e.g. electricity, water, internet) are paid on time
7. Facilitate maintenance of NRC Office and NRC warehouse premises
8. Assist in monthly staff update data preparation and some HR tasks
9. Assist Field Office Coordinator at any activities related with Government authorities and Ministries concerned, in order to accomplish the NRC activities in line with time frame.

Specific responsibilities

These responsibilities shall be adapted to the particularities of the job location and context, phase of operation, strategic focus and type of programme intervention. This section shall be revised whenever a new employee is hired or the context changes significantly.

Administration

• Ensure availability of standard NRC forms (updated version) in at office.
• Ensure the office supplies needs for Taunggyi office (stationaries, kitchen supply etc) are efficiently planning, purchasing, stocking, documentation and issuing.
• Ensure to support travel information inquiring, arranging and purchasing of the flight tickets, transport and accommodations for NRC business purpose travel of the staff and visitors’ accordance with NRC procedures.
• Provide necessary assistance and support in catering & facilities arrangement of training, events, workshops etc organize at the office.
• Ensure timely payment of all office utilities billing (ie: internet, water, electricity etc).
• Assist in the ID card preparation, stamp preparation, business card preparation required by Admin/HR department.
• Ensure to assist the maintenance of office facilities and equipment are in well operating and functioning.
• Assist Field Office Coordinator for regular filing and documentation of office administrative related documents in hard and soft copies properly on designated TeamSite and filing areas.
• Maintain NRC archive and NRC computerized filing tree for administration section according to NRC guidelines.
• Supervised cleaners to ensure that office and guesthouses cleanliness and hygiene standards are maintained.

Human Resources

• Monitor daily attendance lists and leave record of personnel in Taunggyi office, assist with necessary preparations and process with attendance list as donor requirements.
• Any other duties assigned by line manager.

Logistics

• Assist the logistic officer in procurement process of goods and services procurement to align with NRC procurement guidelines and keep the necessary documents.
• Receive, store, and dispatch materials and supplies according to NRC procedures.
• Properly keep, maintain and filing about the stock and warehouse related documents (eg: stock cards, stock request form, bin cards, for stock in/out record etc.) accordance to NRC guideline, procedures and compliance.
• Ensure availability of storage space and maintain orderliness, cleanliness and safely manage the warehouse/storeroom.
• Ensuring that only authorized staff are allowed to enter the warehouse/storeroom.
• Prepare monthly stock report as per NRC reporting guideline/template and submit to logistic officer on time.

Apply now

Potential interview questions

Added 7 months ago - Updated 7 months ago - Source: nrc.no