Support Services Officer (English Teacher)
Enable staff to improve English language skills.
Overview
Enable staff to improve English language skills.
You have:
- At least 3 years of work experience in English Teaching.
- Higher education in a relevant specialty or an equivalent professional qualification.
- Adaptability to tailor instruction to different learning styles and levels.
- High professional ethics and understanding of privacy policy.
- Certified level of English.
- Proficiency in written and spoken Ukrainian language.
- Strong communication skills.
- Stress resistance and a positive attitude towards tasks.
- Certification in relevant teaching qualifications (preferred).
- Proficiency in MS Word, Excel, and PowerPoint.
Contract
This is a DRC - National contract. More about DRC - National contracts.
Danish Refugee Council (DRC) is a leading protection agency with a mandate to protect, advocate and promote durable solutions for displacement affected populations.
DRC has been operating in Ukraine since 2014, currently DRC employs over 800 staff in Ukraine and implements emergency response in the Protection, Livelihoods, Shelter/NFIs and Humanitarian Disarmament and Peacebuilding (humanitarian mine action) sectors, using direct interventions, support to duty bearers and civil society organizations (CSOs), and partnerships with CSOs. DRC will continue and adapt its durable solutions portfolio to the evolving context.
DRC is currently looking for a English Teacher in Kharkiv****.
About the job
DRC is currently looking for the English Teacher, who will enable staff members of the organization to improve their English language skills, fostering effective communication within the organization. This position will report to the Support Services Manager.
Your main duties and responsibilities will be:
- Design and deliver English language group courses for staff members of the Danish Refugee Council in Kharkiv, ensuring effective language acquisition and strong communication skills development.
- Assess and accommodate different proficiency levels among learners.
- Individual instruction to various proficiency levels: customize lesson plans and materials to accommodate learners with varying levels of English proficiency, fostering a supportive and inclusive learning environment.
- Customize lesson plans and materials to meet individual learning needs.
- Improve cross-cultural communication within the organization.
- Enhance staff collaboration and effectiveness in achieving the organization's mission.
- Respond to exceptional requests for administration tasks as agreed with the line manager.
- Implement innovative teaching strategies and teaching materials.
- Monitor and evaluate learner progress.
- Train and prepare staff to obtain English language certification as needed.
About you
To be successful in this role we expect you to have at least 3 years of work experience in English Teaching. Moreover, we also expect the following:
Required
- Higher education in a relevant specialty or an equivalent professional qualification
- Adaptability to tailor instruction to different learning styles and levels.
- High professional ethics and understanding of privacy policy.
- Certified level of English.
- Proficiency in written and spoken Ukrainian language.
Desirable
- Strong communication skills.
- Stress resistance and a positive attitude towards tasks.
- Certification in relevant teaching qualifications (preferred).
- Proficiency in MS Word, Excel, and PowerPoint
In this position, you are expected to demonstrate DRC’ five core competencies:
- Striving for excellence: You focus on reaching results while ensuring an efficient process.
- Collaborating: You involve relevant parties and encourage feedback.
- Taking the lead: You take ownership and initiative while aiming for innovation.
- Communicating: You listen and speak effectively and honestly.
- Demonstrating integrity: You uphold and promote the highest standards of ethical and professional conduct in relation to our values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.
We offer
- Contract length: 6 or 12 months with the possibility of extension depending on performance and availability of funding (the first 3 months are a probation period).
- Band: H– non-manager
- Designation of Duty Station: Kharkiv
- Start date: As soon as possible
- Type of contract: Part-time (25 hours/week), work in the Kharkiv Office
- Working hours**: Monday-Friday 08:30-13:30 or 13:00-18:00**
Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for employees on national contracts; please refer to our website for more details.
Application process
All applicants must upload a cover letter and an updated CV (no longer than four pages) in English.
A****pplications sent by email will not be considered.
Closing date for applications: 27th April 2026
We encourage candidates to apply as soon as possible; interviews might be conducted on a rolling basis. DRC reserves the right to select candidate before the vacancy close date once a suitable candidate has been identified.
Potential interview questions
| Can you describe your experience in teaching English to varied proficiency levels? | This question aims to evaluate your adaptability in tailoring lessons to meet diverse needs. | Discuss specific strategies you've used to assess and instruct students at different levels. |
| How do you accommodate diverse learning styles in your teaching? | The interviewer wants to know your approach to inclusivity in teaching. | Pro members can see the explanation. |
| What innovative teaching strategies have you implemented in the classroom? | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you monitor and evaluate learner progress? | Pro members can see the explanation. | Pro members can see the explanation. |
| Can you provide an example of a challenge you faced in teaching and how you overcame it? | Pro members can see the explanation. | Pro members can see the explanation. |
| What steps do you take to ensure ethical standards in your teaching practice? | Pro members can see the explanation. | Pro members can see the explanation. |
| How would you handle a situation where a student is struggling with the material? | Pro members can see the explanation. | Pro members can see the explanation. |
| What role does cultural understanding play in your teaching methodology? | Pro members can see the explanation. | Pro members can see the explanation. |