Support Services Manager
Provide strategic leadership for support functions in Tripoli.
Overview
Provide strategic leadership for support functions in Tripoli.
You have:
- University degree in related subject.
- At least 5 years' working in INGO Sector within Support Services scope.
- Fluency in Arabic and English are mandatory.
- Knowledge of budget cycle and monitoring processes.
- Knowledge of code of conduct principles and the HR systems for performance management.
Contract
This is a DRC - National contract. More about DRC - National contracts.
Tripoli - Libya
DRC is one of the world’s leading humanitarian NGOs, is currently looking for a highly Support Services Managerto provide coordinated and strategic leadership for all support functions within Triplotiana and ensuring the smooth running of all support functions to meet the programme needs in line with the DRC Operations Handbook.
About the job:
DRC Libya – Area office is excited to recruit a Support Services Manager. The role has an area focus and ensures compliance to DRC procedures and guidelines within the area level. The role contributes to the development of area strategies, which are translated into action plans and day-to-day tasks. The role provides support and/or technical guidance to base operations.
Your main duties and responsibilities will be:
About you
To be successful in this role, we expect you to
- have an expertise in leadership and cooridnation skills to lead the support services units.
- good understanding of DRC Operations Handbook.
- Knowledge of budget cycle and monitoring processes.
- Knowledge of code of conduct principles and the HR systems for performance management.
- Excellent interpersonal and communication skills.
- understanding of humanitarian principles.
Required
- University degree in related subject.
- At least 5 years' working in INGO Sector within Support Services scope.
- Result oriented, and problem-solving skills.
- Good Reporting skills, and fluency in Arabic and English are mandatory.
In this position, you are expected to demonstrate DRC’ five core competencies:
Striving for excellence: Focusing on reaching results while ensuring an efficient process.
Collaborating: Ensuring coordination and teamwork in place to achieve your targets
Taking the lead: Taking ownership and initiative while aiming for innovation.
Communicating: listen actively and articulate clearly.
Demonstrating integrity: You uphold and promote the highest standards of ethical and professional conduct in relation to our values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.
We offer
Contract length: 3 Months contract with possibility of extension based on performance and fund availablity.
Band: F
Designation of Duty Station: Tripoli
Start date: it is likely to start on 07. September. 2023.
Application process
All applicants must upload a cover letter and an updated CV (no longer than four pages) in English. A****pplications sent by email will not be considered.
Closing date for applications: September 3rd,2023.
For further information about the Danish Refugee Council, please consult our website drc.ngo.
Potential interview questions
| Can you describe a time when you successfully led a team in a challenging environment? | The interviewer wants to assess your leadership experience and ability to manage challenges. | Share a specific example, highlighting your role and the outcome. |
| How do you ensure compliance with organizational procedures in your role? | This question evaluates your understanding of compliance and adherence to policies. | Pro members can see the explanation. |
| What strategies do you use for effective budget management? | Pro members can see the explanation. | Pro members can see the explanation. |
| Can you give an example of how you've handled a conflict within your team? | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you prioritize tasks when managing multiple responsibilities? | Pro members can see the explanation. | Pro members can see the explanation. |