Support Service Assistant

Overview

Assist with support services including administration, HR, logistics, finance, and procurement.

You have:

• Substantial 2 years of work experience in the management of support services within an international and national non-governmental organization working in the areas of emergency, camp management and the development sector, particularly with displaced communities/refugees, can replace the qualification in education.
• University degree in economics, Business Administration, or other degree deemed similar.
• Professionally understand (read and write) Pashto and Dari.
• Good understanding of English (Communication and writing skills).

Contract

This is a DRC - National contract. More about DRC - National contracts.

WHO ARE WE?

• The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide emergency aid, fight for their rights, and strengthen their opportunity for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and – whenever possible – for the fulfillment of the wish to return home. The Danish Refugee Council was founded in Denmark in 1956, and has since grown to become an international humanitarian organization with more than 7,000 staff and 8,000 volunteers. Our vision is a dignified life for all displaced. All of our efforts are based on our value compass: humanity, respect, independence and neutrality, participation, and honesty and transparency.

ABOUT THE JOB

• Under the direct supervision of the Team Leader-Support Services, the Support Services Assistant of the Central Zone is in charge of the support services composed of administration, HR, logistics and finance and procurement He / She ensures that the organization's standard policies and internal procedures are in place, understood and adhered to by all DRC staff in the area.

Human Resources & Administration – 35%

• Provide general administrative and HR support to the Support Services Team Leader.
• Maintain accurate and up-to-date personnel and administrative records in line with DRC policies.
• Facilitate communication between staff, management, clients, and external stakeholders.
• Manage daily base administration, ensuring utilities, food supplies, accommodation arrangements, and office needs are functional.
• Liaise with landlords, utility providers, contractors, and service providers to ensure services are delivered on time, within budget, and to acceptable standards.
• Ensure all administrative and legal documentation is accurate, updated, and properly filed.
• Maintain office equipment (computers, printers, photocopiers, telephones) and ensure proper usage.
• Support training and capacity building conducting by the Area office level.

Logistics & Fleet Management – 35%

• Provide logistical support to program staff and field bases.
• Support fleet management activities, including vehicle record tracking, maintenance follow-up, and documentation.
• Ensure logistics procedures are followed for procurement, storage, transportation, and asset management.
• Review, implement, and maintain appropriate inventory management systems at area level.
• Support Logistic office to ensure accurate asset registers and inventories of all DRC equipment are maintained and regularly updated.
• Manage office supplies and ensure adequate stock levels and appropriate usage.

• Support Logistic Officer to ensure proper filing and documentation of all logistics transactions in line with DRC and donor requirements.

  Finance Support – 15%

• Provide basic finance support in coordination with the Finance department.

• Assist in maintaining a clear and auditable paper trail for all financial transactions.
• Based on need support the finance department for documentation and filing.

Procurement Support – 15%

• Support the Procurement department in conducting multiple procurements within required deadlines.
• Track procurement requests and follow up with suppliers and service providers as required.
• Ensure compliance with donor and DRC procurement regulations.
• Ensure timely support provided to the DRC programs at area level
• Ensure that all resources are properly utilized and are in line with the donor and DRC required standards.
• Ensure that all program goods and services are procured in timely manner.
• Ensure timely support is provided to the programs including procurement, transportation, accounting and reporting.

Experience and technical competencies: (include years of experience)

• Substantial 2 years of work experience in the management of support services within an international and national non-governmental organization working in the areas of emergency, camp management and the development sector, particularly with displaced communities / refugees, can replace the qualification in education.
• Strong communication skills, both verbal and written.
• Experience working in multi-cultural work settings.
• Ability to establish and maintain good working relationships in a multi-ethnic.

Education/ Qualification (include certificates, licenses etc.)

• University degree in economics, Business Administration, or other degree deemed similar

Languages: (indicate fluency level)

• Professionally understand (read and write) Pashto and Dari.
• Good understand of English (Communication and writing skills)

We Offer:

• Salary and conditions will be in accordance with DRC salary scale

Application process:

• Application process: Interested? Then apply for this position by clicking on the below link. All applicants must send a cover letter and an updated CV (no longer than four pages). Both must be in the same language.

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Potential interview questions

Added 5 months ago - Updated 5 months ago - Source: drc.ngo