Support Microsoft Copilot Engagement and Community of Practice Facilitator

Contract

This is a UNV contract. More about UNV contracts.

UNAIDS, the Joint United Nations Programme on HIV and AIDS, is a leading advocate for global action on the HIV/AIDS pandemic. The Digital Technology Solutions (DTS) team at UNAIDS is at the forefront of implementing innovative digital solutions to enhance the organization’s efficiency and impact. As part of this effort, UNAIDS is piloting the Microsoft 365 Copilot, an AI-powered tool designed to improve productivity, collaboration, and innovation across the organization.

We are seeking a dedicated online volunteer to assist with the Microsoft Copilot pilot at UNAIDS. The volunteer will play a crucial role in engaging with the UNAIDS pilot community, setting up a community of practice, managing and maintaining the Copilot prompt library, and supporting the project for a defined 12-week, 20 hours-per-week assignment related to the Copilot implementation and rollout. The volunteer will learn to create user adoption documentation that may be required before transitioning the project to operations team.

The volunteer will have the opportunity to support and learn more about 1) engagement with the UNAIDS pilot community to promote the use of Microsoft 365 Copilot; 2) establishment and maintenance of a community of practice for knowledge sharing and collaboration; 3) management of the Copilot prompt library to ensure relevance and accuracy and 4) development of user adoption documentation to facilitate a smooth handover to the DTS IT operations team.

Competencies: • Proficient understanding of AI-powered tools and their application in enhancing productivity and collaboration. • Ability to provide creative solutions for the effective use of Microsoft 365 Copilot. • Excellent IT skills with a willingness to learn and adapt to new technologies. Project/Task Management: • Strong organizational skills with the ability to work independently. • Sound judgment, strategic thinking, and the ability to manage competing priorities. Qualifications: • Degree in information technology, computer science, or other related fields. Experience: • A minimum of two years of experience in IT project management or related collaborative working arrangements/spaces. • Familiarity with Microsoft 365 and AI-powered productivity tools.