Support Coordinator Palestine - Amman Hub

Admin

Overview

Coordinate support functions and day-to-day operations at Amman Hub.

You have:

• Experience as a Support Coordinator in a humanitarian/recovery context
• Previous experience in complex and volatile contexts
• Fluency in English, both written and verbal
• Knowledge of the context in Palestine
• Knowledge of the context in Amman
• Experience with start-up and hybrid work modality
• Previous experience with NRC in Amman or in the Middle East

The Norwegian Refugee Council (NRC) is a global humanitarian organisation helping people forced to flee.

Join us in assisting millions of people in areas where others cannot, tackling some of the world's most dangerous and difficult crises. Bring your skills and dedication to an organisation recognised for providing high quality aid and for defending the rights of refugees and internally displaced people.

At NRC, we give responsibility to employees at all levels and foster professional growth and innovative teams. You can expect a supportive culture and an open dialogue with management. We are committed to diversity, equity and inclusion.

Together, we save lives and rebuild futures.

Safeguarding is central to NRC’s work. We expect all employees to:

• treat everyone with respect and dignity

• contribute to building a safe environment for all

• never engage in any form of exploitation, harassment and specifically sexual exploitation, abuse and sexual harassment (SEAH)

• always report. NRC has a zero-tolerance approach to inaction against exploitation, abuse and SEAH

Role and responsibilities

The purpose of the Support Coordinator is to coordinate the support functions at Amman Hub office and to support with the day to day operations.

Qualifications

Generic professional competencies:

• Experience from working as a Support Coordinator in a humanitarian/recovery context

• Previous experience from working in complex and volatile contexts

• Fluency in English, both written and verbal

Context/ Specific skills, knowledge and experience:

• Knowledge of the context in Palestine

• Knowledge of the context in Amman

• Experience with start-up, and hybrid work modality

• Previous experience with NRC in Amman or in the middle east is an asset

What we Offer?

You will be working in an international and diverse organization with a dynamic atmosphere.

You will receive support and opportunities to expand your skills and enhance your expertise.

You will be working in our Office in Amman,

This position is Grade (07) Step (01). Salary & Benefits are based on Jordan Amman Duty Station.

Reports to: Head of Support.

Recruiter: Recruitment Team.

Contract Duration: 12 months renewable, based on the need of position, fund and performance.

E-mail: PS.Recruitment@nrc.no

If you are interested to apply for this position, please check the full Job Description: JD-Support Coordinator_ Amman Hub 1.docx

Applications are only accepted if submitted through NRC website.

Applications won't be considered without a Resume and a Cover Letter in English.

For more information about NRC's work in Palestine, please check: https://www.nrc.no/globalassets/pdf/fact-sheets/2024/factsheet-palestine-nrc_202405.pdf

NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality and physical ability.

Responsibilities

Generic responsibilities

1. Line management for support staff, HR & Admin, Logistics and ICT
2. Responsible for ensuring quality support to the Amman Hub staff and operations.
3. Oversee the Amman Hub Budget

Specific responsibilities

• Ensure that the Hub office’ work processes are in place, understood by all staff, and carefully followed.
• Planning and coordinating NRC administrative procedures and systems and devising ways to streamline processes
• Ensure that all administrative functions of the Hub are well managed, including but not limited to event management, office cleaning & reception, fleet and transport needs, general office management and maintenance, guest and international staff accommodation.
• Laise with the CO and RO on visa and work permit requirements for international staff based in Amman.
• Coordinate with Gaza and CO HRM on all visitors and staff movements, ensuring all logistical needs are prepared in advance.
• Ensure proper filing and archiving for all admin and support documentation
• Ensure that Logistics function is well managed in close coordination with Gaza Log Manager on matters related to the Jordan Corridor and RO log unit for procurements under the regional FWAs.
• Ensure all payments for the Hub is issued and paid on timely manner.
• Ensure ICT and communication packages are ready and available upon staff arrival.

Apply now

Potential interview questions

Added 1 year ago - Updated 1 year ago - Source: nrc.no