Summer Intensive Case Management Intern

Assist clients in navigating healthcare and social service systems.

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IRC - The International Rescue Committee

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Overview

Assist clients in navigating healthcare and social service systems.

You have:

  • Bachelor’s degree in social work, public health, or related field of study preferred.
  • Case management experience with similar populations and/or client needs preferred.
  • Strong relationship building, diplomacy, and networking skills; ability to effectively build internal and external relationships.
  • Demonstrated success working and communicating effectively in a multi-cultural environment.
  • Fluent in English required, both spoken and written; proficiency in language(s) spoken by client group preferred, including Dari/Pashto.
  • Valid driver’s license and access to a personal, insured vehicle.
  • Proficient in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research, and problem-solving purposes.

Potential interview questions

Describe a situation where you had to build a relationship with a difficult client. This question assesses how well you can establish relationships under challenging circumstances. Provide an example that shows your interpersonal skills and strategies used.
How do you prioritize tasks when managing multiple client needs? The interviewer wants to understand your time management skills. Pro members can see the explanation.
Can you give an example of how you effectively collaborated with professionals from diverse backgrounds? Pro members can see the explanation. Pro members can see the explanation.
How do you handle stressful situations arising from client interactions? Pro members can see the explanation. Pro members can see the explanation.
What steps do you take to ensure accuracy in your documentation? Pro members can see the explanation. Pro members can see the explanation.
What strategies do you use for effective problem solving in your work? Pro members can see the explanation. Pro members can see the explanation.
Describe a time when you advocated for a client’s needs. Pro members can see the explanation. Pro members can see the explanation.
How do you stay updated on relevant policies and best practices in social work? Pro members can see the explanation. Pro members can see the explanation.
Added 1 year ago - Updated 1 year ago - Source: rescue.org