Staff Counsellor - Family Liaison Officer P3, Rome, Italy

Medical & Health

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WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

Are you a Staff Counsellor interested in further developing your professional experience while contributing to ending global hunger? Are you passionate about helping those in need? Would you like to join a global organisation investing in its people?

If so, an exciting & fulfilling career awaits you!!! Join our diverse and passionate team that works on varied and international projects directly contributing to saving & changing millions of lives around the globe.

DEADLINE FOR APPLICATIONS

Applications must be submitted by Sunday, January 8th, 2023 (11:59 PM CET)

WHO WE ARE

The United Nations World Food Programme (WFP) , a highly prestigious, reputable & world’s largest humanitarian organization, operating in more than 120 countries and territories, bringing life-saving assistance in emergencies, building pathways to peace, stability and prosperity for people recovering from conflict, disasters and the impact of climate change and supporting sustainable and resilient livelihoods for a world with zero hunger.

At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.

To learn more about WFP, visit our website: https://www.wfp.org/ and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter.

WHY JOIN US?

• WFP is a 2020 Nobel Peace Prize Laureate %
• WFP offers a highly inclusive, diverse and multicultural working environment
• WFP invests in the personal & professional development of its employees through a range of trainings, accreditation, coaching, mentorship and other programs as well as through internal mobility opportunities
• A career path in WFP provides an exciting opportunity to work across various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe
• We offer attractive compensation package (please refer to Terms and Conditions section)

ORGANIZATIONAL CONTEXT

The United Nations World Food Programme (UN WFP) is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. The core policies and strategies that govern WFP activities are: save lives in emergency situations; improve the nutrition and quality of life of the most vulnerable people; and to help build assets and promote the self-reliance of poor people and communities, particularly through conditional food for work and training programmes.

Through the Wellness Strategy, WFP has committed to providing a corporate culture of health and fostering an enabling and supportive workplace. Operating within conflict zones and hazardous environments, combined with highly mobile careers, places unique stressors on staff and their families. Little attention has been paid to the linkages between staff and family wellness, and at present, very few policies are in place outside of financial remuneration and insurance to specifically address the wellness of families. It is in the best interest of WFP to foster a sense of commitment to Wellness on the part of the staff, and a key part of staff wellbeing involves the wellbeing of dependents.

THE ROLE

The Family Liaison Officer will report to the Chief of Staff Counselling. Using the WFP Family Report as guidance and in collaboration with the global network of Staff Wellness officers and other stakeholders, the incumbent willdevelop programs and policies that are designed to support families of staff. Travel is required at times to remote and difficult locations. The position will be based in Rome and have a global remit.

KEY ACCOUNTABILITIES (not all-inclusive)

The Family Liaison Officer will be responsible for performing the following duties:

• As part of a multidisciplinary team work closely with individuals and teams to address psychological risks as they relate to families of staff;

• Work with partners in WFP to revise, improve and create policies and procedures to facilitate the transfer of relevant information including up-to-date arrival/onboarding packages and integrating this information into the Wellbeing application; this also includes collating relevant data from duty stations about pertinent information for the families to take sound decisions on health, education, housing and other relevant topics;

• Increase managerial and organizational awareness and implementation of policies on leave, R&R, dual career policy on spouse employment, flexible working arrangements and others to mitigate potential conflicts between staff, WFP and families. Inherent in this role is to identify gaps in the existing policies and to design, improve and promote policies aimed at further developing a culture of care, enhancing social connection and family support;

• Collect information about options for social support in the duty stations and promote through Staff Wellness Committees the creation of informal social networks that support the staff member and their families’ adjustment and integration;

• Develop and facilitate psychoeducational programs for families on a range of relevant topics including but not limited to parenting, mental health issues, adjustment to new countries etc;

• Managing and Design, developing and administer the FLOCK programs (Familyies Liaison Outreach Community with or without kids) managing relevant human and financial resources;

• Regularly updating and adding content specific family related material to the Wellness app;

• Develop and deliver the family support modules as part of the Wellness Support Volunteer program;

• Develop a current global list of external providers who can provide a range of services for families including but not limited to pediatric care, child and adolescent mental health services, childcare services etc.

• As part of a multidisciplinary team work closely with individuals and teams to address psychological risks as they relate to families of staff;

• Identify and liaise with high quality local and regional mental health resources that can be used for referrals or in times of crisis;

• In the best interests of staff members and the organization work in a collegial and professional manner with all units in the Staff Wellness Division to ensure continuity of care.

• Work as a part of a team to ensure divisional priorities are implemented consistent with the yearly divisional work plan and the Wellness Division Strategic Plan.

• Develop and participate in multidisciplinary programmes in the Staff Wellness Division;

• Be proactive in building partnerships that support staff within the agency and also with other agencies or relevant organizations.

• Contribute to the development of policies and guidelines, as well as written and visual materials to increase awareness regarding important themes and topics related to Staff Wellness;

• Complete administrative duties such as maintain statistics on activities and completing reporting requirements as per the requirement in the Staff Wellness Division;

• Maintain the highest ethical standards related to the provision of services consistent with ethical guidelines endorsed by WEL;

• Perform other duties as required.

QUALIFICATIONS & KEY REQUIREMENTS

Education:

• Advanced university degree (Doctorate, Masters or equivalent) in Clinical or Counselling Psychology, Psychiatry, Clinical Social Work or demonstrably equivalent studies from a recognized institution with a focus on family systems or similar field. Must hold a valid license as a mental health practitioner (psychologist etc) with a recognized governing body.
• Additional training or certification in a broad range of related fields, such as alcohol/substance abuse, resilience, cross-cultural communication, conflict resolution, mediation, trauma etc. will be an advantage.

Experience:

• Minimum five years of progressively responsible professional post graduate experience relevant to the field is required.
• Demonstrated experience working with families is essential.
• Project management experience is desirable.

Languages:

• Full proficiency in writing and verbal communication in English. Intermediate knowledge (level B) of a second official UN language: Arabic, Chinese, French, Russian, Spanish, and/or WFP’s working language, Portuguese.

MORE ABOUT YOU

• Broad knowledge related to how families interface with services as well as a strong understanding of family systems theory or similar model.

• Excellent communication skills (oral, written and presentations).

• Ability to identify needs and suggest and/or develop appropriate policies and operational solutions.

• Ability to establish and maintain productive partnerships with clients at all levels of WFP.

• Ability to contribute to the strategic vision of the Wellness division based on trends identified using a population health model.

• Must be an excellent team player and value working with a multidisciplinary and culturally diverse team.

• Very good working knowledge of technology tools such as PowerPoint, Excel and Word.

• Ability to operate effectively across organizational boundaries and establish and maintain effective working relationships in a multi-cultural, multi-ethnic environment with sensitivity and respect for diversity.

WFP LEADERSHIP FRAMEWORK

These are the common standards of behaviour that guide HOW we work together to accomplish our mission.

Leads by Example with Integrity - Lives the WFP values and shows humanity and integrity by role modelling care for others

Drives Results and Delivers on Commitments - Delivers on commitments and adapts readily to change

Fosters Inclusive and Collaborative Teamwork - Is inclusive and collaborative, and contributes to a culture of learning and personal growth

Applies Strategic Thinking - Demonstrates commitment to gather perspectives, analyse options and risks, and propose new ways of doing things

Builds and Maintains Sustainable Partnerships - Builds and nurtures external partnerships and collaborates with partners to deliver common objectives

Different expectations of behaviour are defined depending on your grade and role/responsibilities within WFP.

TERMS AND CONDITIONS

This is an International Professional position and is open to all nationalities.

Mobility is and continues to be, a core contractual requirement in WFP. The selected candidate will be employed on a fixed term as well as a rotational contract with a probationary period of one year.

WFP offers an attractive compensation and benefits package in line with ICSC standards (http://icsc.un.org) including basic salary, post adjustment, relocation entitlement, visa, travel and shipment allowances, 30 days’ annual leave, home leave, an education grant for dependent children, a pension plan, and medical insurance.

The selected candidate will be required to relocate to Rome, Italy to take up this assignment.

REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION

• We strongly recommend that your profile is accurate, complete and includes your employment records, academic qualifications, language skills and UN Grade (if applicable)
• Once your profile is completed, please apply, and submit your application
• Please make sure you upload your professional CV in the English language
• Kindly note the only documents you will need to submit at this time are your CV and Cover Letter
• Additional documents such as passport, recommendation letters, academic certificates, etc. may potentially be requested at a future time
• Please contact us at wfprecruitment@wfp.org in case you face any challenges with submitting your application
• Only shortlisted candidates will be notified

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WFP has a zero-tolerance approach to conduct such as fraud, sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. All selected candidates will be expected to adhere to WFP’s standards of conduct and will therefore undergo rigorous background verification internally or through third parties. Selected candidates will also be required to provide additional information as part of the verification exercise. Misrepresentation of information provided during the recruitment process may lead to disqualification or termination of employment

WFP will not request payment at any stage of the recruitment process including at the offer stage. Any requests for payment should be refused and reported to local law enforcement authorities for appropriate action.

Apply now

Added 1 year ago - Updated 1 year ago - Source: wfp.org