Staff Counsellor
Provide counselling services to UN personnel to improve well-being and support resilience.
Overview
Provide counselling services to UN personnel to improve well-being and support resilience.
You have:
- A minimum of 3 years of progressive experience in clinical psychology, psychiatry or mental health care is required after a master’s degree.
- Experience in crisis or emergency psychosocial support in a high-risk or humanitarian setting is required.
- Experience working with or supporting humanitarian organizations (INGOs, UN agencies) under security coordination frameworks such as Saving Lives Together (SLT) is highly desirable.
- Experience in a multicultural environment is an asset.
Contract
This is a UNV contract. More about UNV contracts.
The United Nations Assistance Mission in Afghanistan was established in 2002 as a political Peace Keeping mission, directed and supported by the United Nations Department of Peacekeeping Missions – DPKO. Staff Counselling provides counselling services to cope with crises, manage relationships and develop better ways of relating to others. What can we help with is stress, depression, anxiety, anger, alcohol or substance problems, balancing work and personal life. Decision making & managing change, adjusting to new circumstances and parent/child/partner/colleague conflict.
Under the direct supervision of the Chief, Medical Staff Counselling and Welfare Section, and within delegated authority, the national UN Volunteer will perform the following duties:
• Assess the well-being and psychosocial needs of personnel, including international and national staff, UN Volunteers, contractors, in emergency situations, and provide recommendations to the Chief, Medical Staff Counselling and Welfare Section, or designated officer. • Provide confidential counselling to UN personnel: Deliver individual and /or group counselling in a safe environment for critical incident stress, work-related concerns, and personal concerns • Facilitate appropriate referrals to Medical, Counselling, Security, Human Resources, Conduct and Discipline, or other relevant services as required. • Serve as a counselling resource for personnel seeking psychological support through self-referral, supervisor referral, or medical referral. • Conduct clinical follow-up and monitor client progress as appropriate. • Develop and disseminate e-bulletins, psychoeducational materials, and awareness-raising resources. • Prepare reports and maintain accurate records and statistical data related to counselling activities. • Ensure personnel have access to counselling services, including through travel to field offices across Afghanistan where UNAMA personnel are deployed. • Collaborate with Medical, Security, Human Resources, Administration, and other relevant sections to provide supportive interventions for individual cases and contribute to staff wellbeing initiatives. • Build and maintain effective working relationships with key stakeholders to promote staff wellbeing and psychosocial support services. • Support the implementation of staff wellbeing initiatives, including healthy living activities, mindfulness sessions, awareness campaigns, speaker series, and other resilience-building programmes. • Promote and strengthen peer support mechanisms through training, and support of peer helper networks and other peer support initiatives. • Compile, adapt, and develop training materials and information resources, including online learning tools, presentations, posters, newsletters etc on mental health, stress management, resilience, and well-being related topics, and self-help resources. Facilitate workshops and awareness sessions. Monitor the implementation of staff counselling and stress management programmes through data collection, analysis, documentation, and maintenance of clinical statistics. • Prepare periodic activity reports and updates for the Chief, Medical Staff Counselling and Welfare Section. • Maintain confidential records in accordance with professional ethical standards and UN policies. • Perform any other related duties as assigned by the Chief, Medical Staff Counselling and Welfare Section, or designated officer.
Professionalism
Integrity
Teamwork and Respect for Diversity
Commitment to Continuous Learning
Planning and Organizing
Communication
Flexibility and Adaptability
A minimum of 3 years of progressive experience in clinical psychology, psychiatry (Medical Doctor with 4 years of validated residency in Psychiatry or a certificate of specialisation) or mental health care is required after a master’s degree. • Experience in crisis or emergency psychosocial support in a high-risk or humanitarian setting is required. • Experience working with or supporting humanitarian organizations (INGOs, UN agencies) under security coordination frameworks such as Saving Lives Together (SLT) is highly desirable. • Experience in a multicultural environment is an asset.
This position is a national UNV and the incumbent is the resident of the country where this position is. He/she is familiar with the culture and traditional norms of the host country and abide by all legal norms applicable in the country.
The applicable Volunteer Living Allowance is provided monthly to cover housing, utilities and normal cost of living expenses. Life, health and permanent disability insurance are included) and final repatriation (if applicable). Furthermore, in non-family duty stations that belong to hardship categories D or E, as classified by the ICSC, a Well-Being Differential (WBD) will be provided on a monthly basis.
Potential interview questions
| Can you describe a challenging case you managed and the steps you took to support the individual? | This question assesses your crisis management skills and your approach to individual support in difficult situations. | Discuss a specific case, outline the context, the actions you took, and the outcomes achieved. |
| How do you approach developing training materials on mental health for diverse audiences? | Interviewers want to know your methodology for creating effective educational resources in mental health. | Pro members can see the explanation. |
| What experience do you have working in high-risk or humanitarian settings, and what have you learned from it? | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you balance confidentiality with the need to collaborate with other sections for staff support? | Pro members can see the explanation. | Pro members can see the explanation. |
| Can you give an example of a wellness initiative you supported or implemented? | Pro members can see the explanation. | Pro members can see the explanation. |
| Describe a time you had to adapt your communication style to suit a diverse group. What approach did you take? | Pro members can see the explanation. | Pro members can see the explanation. |
| What strategies do you use to conduct follow-ups on clients effectively? | Pro members can see the explanation. | Pro members can see the explanation. |
| How would you handle a situation where a client is resistant to seeking help? | Pro members can see the explanation. | Pro members can see the explanation. |