SSA - Consultant Business Support Assistant - Vendor and Customer Master Data Management, Delhi/NCR

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WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status, physical or mental disability.

ABOUT WFP

The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

VACANCY DETAILS

Type of Contract: Special Service Agreement (L4) Location: Delhi/NCR Duration of Contract: 6 months Reporting : Finance Officer – Vendor and Customer Master Data Management

KEY ACCOUNTABILITIES (not all-inclusive)

Under the administrative supervision of the Chief RMFA, Rome and under the direct supervision of Finance Officer, Vendor and Customer Master Data Management Unit, India, the incumbent will perform the following duties:

• Process requests for creation and/or maintenance of Vendor or Customer Master Records from Regional Bureaux/Country Offices and HQ units in accordance with established procedures upon receipt of relevant documentation.
• Verify supporting documents and forms received from HQ and field offices.
• Respond to above-mentioned requests and related enquiries within 48 hours from receipt of request or query.
• Provide guidance to HQ and field offices on issues relating to Vendor or Customer Master Records creation and management.
• Set up, classify and maintain unit files. Take responsibility for the maintenance of set standard systems and files, to ensure information is accurate and readily available for the function.
• Ensure that VMR documentation received is properly filed and authenticated by the approving officer.
• Provide assistance in the preparation of VMR-related reports/data as necessary. Provide revision and proof-reading services for standard documents, to contribute to the development of accurate documentation.
• Search for, retrieve, compile, assemble and archive a variety of statistical data from computer files, records, databases, reports. Identify simple discrepancies in statistics and data, such as missing information, and report to senior staff in order to support clients to deliver their work.
• Ensure data integrity in the database, analyze results and initiate corrective actions when necessary. Take responsibility for data integrity to facilitate availability of accurate information in corporate systems.

4Ps CORE ORGANISATIONAL CAPABILITIES

Purpose • Understand and communicate the Strategic Objectives: Coaches team in the most effective ways to communicate WFP’s Strategic Objectives to WFP team and partners in the field. • Be a force for positive change: Implements new methods or tools to improve team’s work processes and productivity. • Make the mission inspiring to our team: Maps team’s activities and tasks to specific successes in beneficiary communities to showcase positive impact. • Make our mission visible in everyday actions: Explains to teammates how each unit contributes to the overall WFP mission. People • Look for ways to strengthen people's skills: Identifies skill development opportunities such as training modules or on-the-job experiences for self, colleagues and direct reports. • Create an inclusive culture: Facilitates team building activities to build rapport in own unit. • Be a coach & provide constructive feedback: Facilitates the pairing of junior colleagues with coaches within own team. • Create an “I will”/”We will” spirit: Proactively anticipates potential challenges and develops mitigation plans to ensure that team meets goals and targets. Performance • Encourage innovation & creative solutions: Identifies opportunities to be creative in own work and to help team be more innovative and accurate in their respective tasks and areas of work. • Focus on getting results: Monitors team’s deliverables and provides feedback to ensure outcomes are delivered consistently and accurately. • Make commitments and make good on commitments: Provides accurate guidance to team on expected responsibilities and tasks, whilst also upholding own commitment to the team. • Be Decisive: Sets an example and provides guidance to junior team members on when to escalate issues when faced with challenging issues in the workplace or in the field. Partnership • Connect and share across WFP units: Facilitates partnerships with other WFP units to accomplish missions in the field. • Build strong external partnerships: Sets an example and provides guidance to team on how to build relationships with external partners. • Be politically agile & adaptable: Articulates to colleagues or direct reports the value of contributing to other WFP teams and agency partnerships in fulfilling WFP’s goals and objectives. • Be clear about the value WFP brings to partnerships: Organizes, monitors, and prioritizes own and team’s efforts to ensure that they will fulfil the needs of internal and external partners.

FUNCTIONAL CAPABILITIES

The candidate should have ability to review a variety of data, identify and adjust data discrepancies. Identify and resolve operational problems. Ability to communicate moderately complex matters clearly and concisely. Ability to perform detailed work, work of a confidential nature and/or to handle a large volume of work possibly under time constraints. Ability to work patiently and tactfully with people of different national and cultural backgrounds.

STANDARD MINIMUM QUALIFICATIONS

Minimum Qualifications: Secondary school education. First level university will be an added advantage.

Experience: Minimum four years of progressively responsible support work experience in general administrative work. Good Working knowledge of MS Excel, MS Word, and MS PowerPoint is required. Language Requirement: Fluency in both oral and written communication in English and Hindi.

TERMS AND CONDITIONS

Only candidates under serious consideration will be contacted. A written test will be used as a form of screening. In the event your candidature is retained for an interview, you will be required to provide in advance a scanned copy of the degree(s)/diploma(s)/ certificate(s). This is a national position therefore applicants who are non-Indian nationals will not be considered. Mode of Engagement: The salary for this position is INR 51,444/- per month (depending upon the last drawn remuneration of the candidate), plus medical benefits as per WFP's plan. All tax liability for payments from this contract are to be borne by the subscriber. Qualified candidates will be retained on roster for at least two years and may be considered for future similar vacant posts. Female applicants and individuals with disabilities are encouraged to apply. WFP is committed to diversity and inclusion within its workforce, and encourages all suitable applicants, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organisation. We will ensure that applicants with disabilities are provided reasonable accommodation to participate in the selection & recruitment process, and for work-related needs upon joining the Programme. Applications for the positions are required to be submitted online on the E-recruitment link as mentioned below: https://www1.wfp.org/careers/job-openingsNote: Applicants are requested to Create an account in the system before applying. Curriculum and applications will be registered and system allows them to update their profile and apply for a job through wfp careers website.

DEADLINE FOR APPLICATIONS

VACANCY CLOSING DATE : 12 January 2022

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All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.