Sr. Integrated Digital Experience Manager

Lead strategy and execution of digital content personalization.

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AHA - American Heart Association

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Overview

Lead strategy and execution of digital content personalization.

You have:

  • Bachelor's Degree in marketing, digital media, communications, or related field or equivalent experience.
  • Five (5) years of experience in digital personalization and working with teams to bring personalized experiences. Agency experience is a plus.
  • Proven success developing modular content frameworks, journey-based strategies, or personalization programs across channels.
  • Strong experience working directly with CMS systems, personalization engines, marketing automation tools, and audience segmentation platforms.
  • Experience partnering with digital operations, IT, and analytics teams to implement scalable personalization capabilities.
  • Previous experience managing teams or cross-functional contributors is preferred.

Potential interview questions

Can you describe a successful digital personalization project you led? The interviewer wants to assess your experience and impact in digital personalization. Share specifics about the project, your role, and the results.
How do you approach developing modular content frameworks? This question evaluates your strategic thinking and content expertise. Pro members can see the explanation.
What strategies do you use for audience segmentation? Pro members can see the explanation. Pro members can see the explanation.
How do you ensure alignment between content personalization goals and campaign KPIs? Pro members can see the explanation. Pro members can see the explanation.
Describe your experience working with CRM and CMS tools. Pro members can see the explanation. Pro members can see the explanation.
How do you coach team members on personalization strategies? Pro members can see the explanation. Pro members can see the explanation.
What has been your approach to collaborating with cross-functional teams? Pro members can see the explanation. Pro members can see the explanation.
How do you measure the impact of personalized content? Pro members can see the explanation. Pro members can see the explanation.
Added 11 months ago - Updated 3 months ago - Source: heart.org