Spring 2025 Resettlement Casework Intern

Assist case managers with resettlement services

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IRC - The International Rescue Committee

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Overview

Assist case managers with resettlement services

You have:

  • Excellent communication and writing skills
  • Organized with attention to detail
  • Able to work independently and under pressure
  • An interest in international and refugee issues
  • Creativity and initiative to follow through on projects
  • Strong desire to help people and enthusiasm for working in a multi-cultural setting
  • Computer literacy – preferably with PC systems
  • A car/driver’s license is beneficial

RESPONSIBILITIES: The Resettlement Casework Intern will assist case managers with the following tasks:

- Working with IRC Case Management team to complete core resettlement services

- Assisting with quality assurance (QA) process, scanning, and uploading documents

- Assisting clients in completing change of address forms (AR-11)

- Providing transportation from/to appointments, and grocery shopping

- Conducting wellness checks with clients

- Dropping off important documentation to client homes

- Providing general administrative support such as case notes and documentation

- Assisting with client walk-in days and screening clients

- Connecting refugees with the medical providers

- Other duties as assigned

Qualifications REQUIREMENTS:

- Excellent communication and writing skills

- Organized with attention to detail

- Able to work independently and under pressure

- An interest in international and refugee issues

- Creativity and initiative to follow through on projects

- Strong desire to help people and enthusiasm for working in a multi-cultural setting

- Computer literacy – preferably with PC systems

- A car/driver’s license is beneficial

- Submit intern hours on volunteer dashboard

This will be an in-person role.

This position will report to the Casework Supervisor.

Potential interview questions

Can you describe a time when you had to communicate effectively in a challenging situation? The interviewer is assessing your communication skills and ability to handle pressure. Provide a clear example that showcases your communication skills and how you managed the situation.
How do you prioritize your tasks during high-pressure situations? This question aims to understand your organizational abilities and how you handle time management. Pro members can see the explanation.
What motivates you to work in refugee services? Pro members can see the explanation. Pro members can see the explanation.
Describe a situation where you had to work independently. How did you ensure you met your goals? Pro members can see the explanation. Pro members can see the explanation.
Can you provide an instance where you had to help someone from a different cultural background? Pro members can see the explanation. Pro members can see the explanation.
Added 1 year ago - Updated 1 year ago - Source: rescue.org