Social Media Officer (Afghan Nationals Only)

Manage social media channels and create engaging content for IRC-Afghanistan.

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IRC - The International Rescue Committee

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Overview

Manage social media channels and create engaging content for IRC-Afghanistan.

You have:

  • Bachelor’s degree in communications, Marketing, Journalism, Public Relations, or a related field.
  • At least 2 - 3 years of professional experience in social media management, digital marketing, or communications, preferably within the humanitarian or non-profit sector.
  • Fluency in Dari, and working knowledge in English and Pashto Required.
  • Proven experience managing social media platforms, including content creation, community management, and analytics.
  • Knowledge of social media analytics tools (e.g., Google Analytics, Hootsuite, Buffer) and the ability to interpret data to inform strategies.
  • Creative thinker with a keen eye for detail and a passion for innovative social media strategies.
  • Strong interpersonal skills and the ability to work collaboratively in a team environment.
  • Excellent organizational skills and the ability to manage multiple projects simultaneously.
  • Understanding of cultural and contextual sensitivities in Afghanistan and experience working in cross-cultural environments.

Work Arrangement:

Job Description

Social Media Strategy and Management

- Manage and maintain IRC-Afghanistan’s social media channels, including but not limited to Facebook, Twitter, Instagram, and LinkedIn. - Plan and schedule regular posts, ensuring consistency in messaging and branding. - Implement a social media strategy aligned with IRC-Afghanistan’s goals and objectives. - Monitor social media trends and adjust strategies as necessary to increase engagement and reach.

Content Creation and Curation

- Create, curate, and manage high-quality, engaging content for social media platforms, including text, images, videos, and graphics. - Collaborate with the field and program staff to gather stories, photos, and updates from the field. - Develop and maintain a content calendar, coordinating with relevant teams to ensure timely content delivery.

Community Engagement and Moderation

- Engage with followers, respond to comments and messages, and foster positive community interactions. - Monitor and report on social media activity, including engagement metrics, follower growth, and sentiment analysis. - Address any negative feedback or concerns promptly and professionally, escalating issues to the supervisor as needed.

Analytics and Reporting

- Track and analyses social media metrics to evaluate the effectiveness of campaigns and overall social media presence. - Prepare regular reports on social media performance, providing insights and recommendations for improvement. - Stay informed about new social media tools, trends, and best practices, sharing relevant insights with the team.

Qualifications

- Bachelor’s degree in communications, Marketing, Journalism, Public Relations, or a related field.

- At least 2 - 3 years of professional experience in social media management, digital marketing, or communications, preferably within the humanitarian or non-profit sector.

- Strong interpersonal skills and the ability to work collaboratively in a team environment. - High level of integrity, accountability, and professionalism. - Flexible and adaptable, with a willingness to take on new challenges and learn. - Proven experience managing social media platforms, including content creation, community management, and analytics. - Knowledge of social media analytics tools (e.g., Google Analytics, Hootsuite, Buffer) and the ability to interpret data to inform strategies. - Excellent organizational skills and the ability to manage multiple projects simultaneously. - Creative thinker with a keen eye for detail and a passion for innovative social media strategies. - Understanding of cultural and contextual sensitivities in Afghanistan and experience working in cross-cultural environments.

Fluency in Dari, and working knowledge in English and Pashto Required:

Computer skills (including Adobe programs (such as Premier and Photoshop), MS Office, and social media analytical tools) are an advantage requirement:

Potential interview questions

Can you describe a successful social media campaign you've managed in the past? This question assesses your experience and ability to evaluate campaign effectiveness. Discuss the campaign goals, your role, and the impact it had on engagement.
How do you handle negative feedback on social media? This question gauges your community management skills and professionalism. Pro members can see the explanation.
What strategies do you use to boost follower engagement? Pro members can see the explanation. Pro members can see the explanation.
How do you stay updated on social media trends? Pro members can see the explanation. Pro members can see the explanation.
Describe how you would create a content calendar and its importance. Pro members can see the explanation. Pro members can see the explanation.
Added 1 year ago - Updated 1 year ago - Source: rescue.org