Social Media Officer

Entry Mid Communications & PR Environment

Overview

Manage social media channels, create content, and engage audiences.

You have:

• A First-level University Degree (Bachelors Degree) in media, marketing, social media, communications, advocacy or a related field is required.
• An Advanced University Degree (Masters Degree or equivalent) in media, marketing, social media, communications, advocacy or a related field is an asset and may compensate for some years of experience.
• Minimum two years of professional experience in social media management is required.
• Experience in managing and creating content for Instagram, X (formerly Twitter), LinkedIn, Facebook, and TikTok is required.
• Proficiency in Adobe design tools such as InDesign, Photoshop, Illustrator, and Premiere Pro is required.
• Ability to use social media management tools, such as Buffer and Hootsuite, for analytics and scheduling is desirable.
• Fluency in English is required.
• Working knowledge of another UN official language is an asset.

Contract

This is a IICA-1 contract. This kind of contract is known as International Individual Contractor Agreements. It is normally internationally recruited only. It's an external contract. It usually requires 2 years of experience, depending on education. More about IICA-1 contracts.

Background Information - Job-specific

UNOPS hosts Sustainable Energy for All (SEforALL) Secretariat/Programme in Vienna, Austria. Sustainable Energy for All (SEforALL) is an independent organization with a global mandate to accelerate progress on the energy transition in emerging and developing countries. We work at the intersection of energy, climate, and development. We collaborate with governments and partners worldwide to end energy poverty, accelerate the deployment of renewable energy solutions, and combat climate change.

Our vision is a world where everyone, everywhere, can lead a dignified life on a healthy planet, powered by sustainable energy. We promote this vision by pushing for higher ambitions, stronger policies, greater finance flows, increased localization and green jobs, and faster results toward an energy transition that leaves no one behind.

Former UN Secretary-General Ban Ki-moon launched the Sustainable Energy for All initiative in 2011. Since then, our CEO has served as the UN Secretary-General's Special Representative for Sustainable Energy for All and Co-Chair of UN-Energy.

This position is located within the Communications, Campaigns and Events team.

Objectives of the programme:

1. Create a compelling and accessible narrative that expands our audience base and that positions SEforALL as a trusted global player on just and equitable energy transitions
2. Mobilize resources and commitments for the just and equitable energy transition
3. Elevate SDG7 on the global stage and into key strategic agenda-setting convenings aimed at shaping the future of SDGs and Climate priorities
4. Elevate and protect SEforALL’s brand and reputation

Functional Responsibilities

Purpose and Scope of Assignment

Under the supervision of the Director, Communications, the Social Media Officer will be responsible for amplifying on various social media platforms SEforALL’s priority initiatives and events to create greater visibility and to support resource mobilization and new partnerships. In this role, the successful candidate will be responsible for managing and creating engaging and visually appealing content and posts on SEforALL’s corporate channels that showcase our impact.

Summary of Key Functions

• Social Media Strategy and Planning: Manage a social media content plan/calendar detailing what content is shared, when and on which channels.
• Content Creation: Create engaging, informative, and visually appealing content for platforms including Instagram, X (formerly Twitter), LinkedIn, Facebook, and TikTok.
• Community Building: Grow and maintain a vibrant and engaged community of followers on all social media platforms.
• Organizational Thought Leadership: Contribute to elevating SEforALL's thought leadership by curating and sharing relevant news, articles, and research.
• Social Media Analytics: Monitor and report on social media analytics using tools like Buffer and Hootsuite. Use data-driven insights to refine social media strategies.
• Campaign Management: Plan and execute social media campaigns to support our projects, events, and initiatives.
• Collaboration: Collaborate with cross-functional teams across the organization to ensure social media efforts align with other digital efforts and organizational goals. Liaise externally with partners on joint social media campaigns/efforts.
• Feedback and Reputation Management: Monitor any negative sentiments targeted at the organization or staff and relay the same to the communications and leadership teams.

Education/Experience/Language requirements

a. Education

• A First-level University Degree (Bachelors Degree) in media, marketing, social media, communications, advocacy or a related field is required.
• An Advanced University Degree (Masters Degree or equivalent) in media, marketing, social media, communications, advocacy or a related field is an asset and may compensate for some years of experience.

b. Work Experience & Language Requirements

• Minimum two years of professional experience in social media management, with a strong track record of growing and engaging online communities is required.
• Experience in managing and creating content for Instagram, X (formerly Twitter), LinkedIn, Facebook, and TikTok, and experience developing graphics and videos for use on social media, including reels and GIFs are required.
• Proficiency in Adobe design tools such as InDesign, Photoshop, Illustrator, and Premiere Pro. Excellent communication skills, both written and verbal, is a strong asset.
• Ability to use social media management tools, such as Buffer and Hootsuite, for analytics and scheduling, and Trello for content planning is desirable.

c. Language

• Fluency in English is required.
• Working knowledge of another UN official language is an asset.

Competencies

Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.

Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles. Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role). Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries. Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements. Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving. Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.

Contract type, level and duration

Contract type: International Individual Contract (IICA) Contract level: ICS 8 /IICA 1 Contract duration: Ongoing ICA – Open-ended, subject to organizational requirements, availability of funds and satisfactory performance

For more details about the ICA contractual modality, please follow this link: https://www.unops.org/english/Opportunities/job-opportunities/what-we-offer/Pages/Individual-Contractor-Agreements.aspx

Additional Information

• Please note that UNOPS does not accept unsolicited resumes.
• Applications received after the closing date will not be considered.
• Please note that only shortlisted candidates will be contacted and advance to the next stage of the selection process, which involves various assessments.
• UNOPS embraces diversity and is committed to equal employment opportunity. Our workforce consists of many diverse nationalities, cultures, languages, races, gender identities, sexual orientations, and abilities. UNOPS seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce.
• Qualified women and candidates from groups which are underrepresented in the UNOPS workforce are encouraged to apply. These include in particular candidates from racialized and/or indigenous groups, members of minority gender identities and sexual orientations, and people with disabilities.
• We would like to ensure all candidates perform at their best during the assessment process. If you are shortlisted and require additional assistance to complete any assessment, including reasonable accommodation, please inform our human resources team when you receive an invitation.

Terms and Conditions

• For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post.
• For retainer contracts, you must complete a few mandatory courses ( they take around 4 hours to complete) in your own time, before providing services to UNOPS. Refreshers or new mandatory courses may be required during your contract. Please note that you will not receive any compensation for taking courses and refreshers. For more information on a retainer contract here.
• All UNOPS personnel are responsible for performing their duties in accordance with the UN Charter and UNOPS Policies and Instructions, as well as other relevant accountability frameworks. In addition, all personnel must demonstrate an understanding of the Sustainable Development Goals (SDGs) in a manner consistent with UN core values and the UN Common Agenda.
• It is the policy of UNOPS to conduct background checks on all potential personnel. Recruitment in UNOPS is contingent on the results of such checks.

Apply now

Potential interview questions

Added 11 months ago - Updated 10 months ago - Source: jobs.unops.org