Social Media and Communication Support

Support digital outreach and communication efforts in Zambia.

UNV - United Nations Volunteers

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Application deadline in 6 days: Wednesday 9 Sep 2026 at 00:00 UTC

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Overview

Support digital outreach and communication efforts in Zambia.

You have:

  • Strong communication and writing skills.
  • Creativity.
  • Good understanding of social media platforms.
  • Active accounts on at least three social media platforms.
  • Fluency in English is required.
  • Knowledge of Local Language, if applicable, is a strong asset.
  • Experience in content creation, graphic design, video editing, or project management is advantageous.

Contract

This is a UNV contract. More about UNV contracts.

The UNV office in Zambia is seeking enthusiastic and creative Online Volunteers to support our digital outreach and communication efforts. This initiative aims to increase the visibility of the valuable work being undertaken by the communication team and to strengthen the growth and uptake of the Online Volunteering service at the country level. By engaging a wider network of volunteers, we aim to raise public awareness, strengthen community engagement, and expand the reach of the UNV programme in Zambia.

The Online Volunteers will support digital outreach activities for the UNV office in Zambia. Specific tasks shall include:

• Content Promotion: Share and promote corporate and local content on various digital and social media platforms (e.g., Facebook, X, Instagram, LinkedIn, YouTube). • Content Creation: Develop creative ideas and content (posts, articles, graphics, short videos) to engage diverse local audiences and raise awareness of key messages and stories relevant to Zambia. • Community Engagement: Actively engage with local organizations and communities to foster partnerships and increase campaign reach. • Event Support: Organize and participate in local online events, such as virtual discussions, webinars, and digital storytelling sessions. • Monitoring & Reporting: Monitor and report on engagement metrics and feedback from outreach activities.

Online Volunteers will report to the Regional Communication Assistant and will receive training, messaging guidelines, and visual assets to support them in their role.

• Required Skills: Strong communication and writing skills, creativity, and a good understanding of social media platforms. Online Volunteers should have active accounts on at least three of the social media platforms mentioned above. • Desired Skills (Advantage): Experience in content creation, graphic design, video editing, or project management. • Language: Fluency in English is required. Knowledge of Local Language, if applicable is a strong asset.

Potential interview questions

Can you describe a successful digital campaign you have led in the past? This question aims to assess your experience and success in managing digital outreach campaigns. Provide specific examples of campaigns, your role, and the outcomes achieved.
How do you approach engaging diverse local audiences through social media? The interviewer wants to understand your strategy for audience engagement on digital platforms. Pro members can see the explanation.
What methods do you use to measure the success of your outreach activities? Pro members can see the explanation. Pro members can see the explanation.
Describe a time when you had to create content under a tight deadline. How did you manage it? Pro members can see the explanation. Pro members can see the explanation.
What social media platforms do you find most effective for community engagement, and why? Pro members can see the explanation. Pro members can see the explanation.
How do you stay current with trends in digital communication and social media? Pro members can see the explanation. Pro members can see the explanation.
How would you handle negative feedback or criticism on social media? Pro members can see the explanation. Pro members can see the explanation.
Can you provide an example of how you've turned a simple idea into a successful digital project? Pro members can see the explanation. Pro members can see the explanation.
Added 7 days ago - Updated 2 hours ago - Source: unv.org