Social and Behaviour Change (SBC) Officer

Volunteering

Overview

Support SBC initiatives and activities across multiple programs.

You have:

• Strong English Communication Skills (spoken and written).
• Experience in social and behavior change initiatives.
• Ability to work in teams and demonstrate respect for diversity.
• Experience in monitoring and evaluating community engagement practices.
• Knowledge in partnership development with civil society organizations.

Contract

This is a UNV National Specialist contract. This kind of contract is known as National UN Volunteer. It is normally only for nationals. More about UNV National Specialist contracts.

UNICEF Zambia has over 100 employed staff that work in different programme sections. The programme sections include the Child Protection, Education, Health and HIV/AIDs, WASH, Nutrition and Programme Monitoring and Excellence (PME) sections. The other key sections include Operations (Finance, Supplies, Administration, Information Communication and Technology, and Human Resources), Communication, Advocacy, Partnerships and Engagement (CAPE) and Social Policy.

The Social and Behavior Change (SBC) Officer will report to the SBC Manager. The incumbent will provide technical and operational support to the SBC Unit by administering, implementing, and monitoring a variety of SBC initiatives and activities. The SBC Officer will work closely with different members of the SBC team in programme sections as well as UNICEF staff working in cross-cutting units such as CAPE, PME and Operations.

Under the direct supervision of Social and Behavior Change Manager, the UN Volunteer will undertake the following tasks:

Support ongoing evidence generation and social listening to inform strategy and messages: • Conduct desk reviews of external and internal documents and studies as an input for ongoing SBC analysis; • Collate insights for the development of regular community listening and feedback reports from various sources including social media, community mobilizers report, U-Report platforms and media monitoring for various emergency and development actions.

Support design of SBC strategies and implementation, monitoring, and documentation for humanitarian and development programmes: • Provide technical, administrative, logistical support for rollout of SBC strategies and activities; • Support assessment of appropriate materials, language and format of SBC materials verifying accuracy and quality for dissemination; • Collect, assess, and organize information for budget planning for SBC initiatives. Compile information for standard costing of SBC activities; • Follow up and monitor the production, pretesting and distribution of multi-media SBC materials.

Support partnership development and monitoring: • Update mapping of national and international civil society organizations, community groups, leaders and other critical partners in the community and civil society relevant for SBC work; • Facilitate review and learning sessions with key partners; • Actively support development of SBC partnership, monitoring and follow up per UNICEF guidelines.

Support innovation, knowledge management: • Support the SBC/Advocacy Taskforce in annual planning, mapping of existing and potential innovative platforms to enhance reach and engagement with various audiences, and review meetings; • Support gathering and documentation of best practices; • Support documentation from coordination meetings of SBC platforms such as National Risk Communication and Community Engagement (RCCE) pillar, National SBC Technical Working Group (TWG); • Maintain and update repository of SBC resources and tailor for sharing for partners.

• Accountability • Adaptability and Flexibility • Commitment and Motivation • Communication • Creativity • Ethics and Values • Integrity • Knowledge Sharing • Planning and Organizing • Professionalism • Respect for Diversity • Self-Management • Working in Teams

Social and Behavior Change, Social Mobilization, Risk Communication and Community Engagement; • Strong English Communication Skills (spoken and written).

Zambia is a land-linked country with a population estimated at 18 million. It is a resource-rich country with sparsely populated land in the centre of Southern Africa. It shares its border with eight countries (Angola, Botswana, Democratic Republic of Congo, Malawi, Mozambique, Namibia, Tanzania, and Zimbabwe) that serve as an expanded market for its goods. Lusaka became the capital city of Zambia in May 1935. Lusaka’s central position in Zambia and its pleasant climate were two of the main reasons for its selection as the capital. It is a metropo-lis, which provides a home to about two and half million (3.3 M) inhabitants of different na-tionalities. It has grown to become the seat of the Government of the Republic of Zambia and as such all diplomatic missions, international organizations, industrial and commercial enti-ties are based there. Its political, social, economic and cultural significance has also in-creased through the years.

Public transport is provided by private operators using minibuses and taxis. The bus routes are not mapped, and roads are often congested. Good modern housing for rent is available on the open market. The official language is English, which is widely spoken. The country is generally food secure, with sufficient local fresh fruits and vegetables available in the mar-kets, as well as various dairy, poultry and meat products. There are several international schools using the Cambridge GCSE or IGCSE syllabi, from key stage one through to A lev-els. Health conditions are generally good, although malaria is endemic. Zambia is generally a safe place to live in, although not free of crime. Some prudence is required. For more info, visit: http://www.zambiatourism.com.

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Potential interview questions

Added 1 year ago - Updated 1 year ago - Source: unv.org