Social and Behavior Change (SBC) Coordinator - GSK Immunization Project

The Organization We employ approximately 25,000 people across the globe and work on the ground in over 100 countries to help children affected by crises, or those that need better healthcare, education and child protection. We also campaign and advocate at the highest levels to realise the right of children and to ensure their voices are heard. We are working towards three breakthroughs in how the world treats children by 2030:

· No child dies from preventable causes before their 5th birthday · All children learn from a quality basic education and that, · Violence against children is no longer tolerated

We know that great people make a great organization, and that our employees play a crucial role in helping us achieve our ambitions for children.We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive workplace where ambition, creativity, and integrity are highly valued.

Application Information: Please apply using a cover letter and up-to-date CV as a single document. Please also include details of your current remuneration and salary expectations. A copy of the full role profile can be found at www.savethechildren.net/jobs We need to keep children safe so our selection process reflects our commitment to the protection of children from abuse.

JOB TITLE Social and Behaviour Change (SBC) Coordinator REPORTING TO

Chief of Party with dotted line to the ACCM Director

GRADE 3 REPORTING TO POSITION

Social and Behaviour Communication (SBC) Officer

LOCATION: Kano CHILD SAFEGUARDING Level 3. The responsibilities of this post may require the post holder to have regular contact with children and young people. In the overseas context all posts are level 3.

As part of these responsibilities the post holder will support the establishment of child safeguarding systems, promote a culture of keeping children safe, and ensure that potential harm to children (by our own staff and/or as a result of how we do our work) is identified and addressed on an ongoing basis. The post holder should report and respond to interventions as determined by position related responsibilities identified in the Child Safeguarding Policy.

ROLE PURPOSE: Under the guidance of the Chief of Party and in collaboration with the Community Mobilization and Engagement Manager, the SBC Coordinator will be responsible for providing overall technical assistance for the design, implementation, monitoring, and evaluation of SBC strategies and strengthening the capacity of government partners and their frontline workers in SBC. S/he will ensure the utilization of evidence-based, best practices and SC’s global SBC Framework and Process to inform the development of effective SBC strategies, frameworks, tools, materials for the SBC interventions targeting communities with zero-dose and under-immunized children. S/he will support the Chief of Party to promote an innovative agenda in the delivery of quality primary health care with focus on improving quality and access to immunization services through strengthening systems for health, and creating an enabling policy and social environment through deep community engagement for collective action to address the social, cultural and behavioural barriers to immunization service uptake. The incumbent will ensure an increased and sustained demand for vaccine services by caregivers and communities with child populations at highest risk of being under-immunized or zero-dose KEY AREAS OF ACCOUNTABILITY:

Programme Quality

• Provide technical expertise to ensure programs are of high quality and comply with the country and SCI standards by contributing to the writing, reviewing and improving ToRs, tools, SoPs, guidelines and protocols.
• Provide technical direction to define evidence-informed SBC approaches and activities to influence shifts in community norms, attitudes and behaviours in support of vaccination demand and uptake by households and communities.
• Develop detailed implementation plans for SBC interventions, and ensure high quality and timeline delivery of deliverables against intended objectives, targets, and timelines.
• Strengthen the capacities and provide technical support on SBC to the Social and Behavioural Communication Officer and other project team members at the state level
• Provide oversight to the SBC program components, including undertaking field visits to partners to oversee implementation, provide on-site feedback and supportive supervision on required improvements, and generate field visit reports with timely and appropriate follow-up on action points.
• Provide mentoring and support to community mobilisation officers, partners and SC staff in SBC, encourage the development of peer networks and learning opportunities, including review meetings.
• Lead in documenting and disseminating programme results, including success stories and reports, case studies, briefing papers and presentations for internal and external audiences as relevant in close coordination with SCI Nigeria’s Knowledge Management team.
• Ensure that all materials produced have been posted to the Programme’s Sharepoint/Onenet site, SC workplace and external platforms in collaboration with the CO Media and Comms Team;
• Facilitate the sharing of experience and learning about the Programme across the country office, Region and SC movement and wider sector including publishing in journals and giving presentations/ attending conferences.
• Support systems for research, analysis and documentation that underpin evidence-based social and behaviour change at state level.
• In collaboration with the MEAL Coordinator put in place metrics and measurement tools to collect data and analyse the progress of project’s SBC activities.
• Actively contribute to the process of learning, evaluation, capturing and disseminating lessons from the programme for continuous improvement of programme performance and overall outcome.

Social and Behaviour Change (SBC)

• Lead in the development and implementation of project-specific Social and Behaviour Change Strategy with tailored SBC approaches that will foster improved individual, interpersonal and community positive perceptions and care seeking for vaccination and health services.
• Apply formative research findings and community and stakeholder mapping data to co-create and produce evidence-based and contextualised content, including messages, scripts and materials on promoting the benefits of immunization over social barriers and misconceptions
• Engage community members and partners to co-create, adapt and pretest SBC packages (framework, tools, messages, and materials) on vaccine demand, acceptance and uptake for use by community members, leaders, and volunteers.
• In cooperation with the MEAL Team, provide tools and support to project staff for the effective monitoring and evaluation of social and behaviour change and community capacity strengthening efforts, enabling measurable outcomes and impact to be demonstrated;
• Develop and implement dissemination and monitoring plans for content, materials and messages, including mass and social media broadcasts, and community events and campaigns as part of an integrated SBC strategy, including mobilisation for outreach programmes.
• Lead in the development of SBC training materials and conduct training for relevant influencers and change agents such as community volunteers, traditional and religious leaders, and CBOs using participatory training techniques and adult learning principles.
• Support innovations aiming at increasing community participation, empowerment and ownership of quality immunization and health service delivery (Community Action Cycle, Partnership Defined Quality Scorecard).
• Lead in exploring platforms to improve positive social and gender norms to create an enabling environment for positive practices within households and at community levels. Platforms should include but not limited to forums for men and women, mother-to-mother support groups, cooperative societies, Community Development Associations, traditional birth attendants (TBAs) etc

Safeguarding

• Support safeguarding team in carrying out safeguarding risk assessment, develop and implement a mitigation plan when needed.
• Flag safeguarding concerns noticed during programme implementation as well as share good practices identified in the field.

• Ensure that all children and programme participants are provided with ongoing, age-appropriate verbal or written information in relevant languages about Save the Children’s Safeguarding Policy and Code of Conduct.

  SKILLS AND BEHAVIOURS (our Values in Practice)

Accountability:

• Holds self- accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values
• Holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved

Ambition:

• Sets ambitious and challenging goals for themselves (and their team), takes responsibility for their own personal development and encourages others to do the same
• Widely shares their personal vision for Save the Children, engages and motivates others
• Future orientated, thinks strategically
• Build strong influencing networks among policy makers, donors and CSOs to push the UHC agenda

Collaboration:

• Builds and maintains effective relationships, with their team, colleagues, members and external partners and supporters
• Values diversity, sees it as a source of competitive strength
• Approachable, good listener, easy to talk to

Creativity:

• Develops and encourages new and innovative solutions
• Willing to take disciplined risks

Integrity:

• Honest, encourages openness and transparency; demonstrates highest levels of integrity

  QUALIFICATIONS, SKILLS & EXPERIENCE

Essential

• Master’s degree in the social or behavioural sciences, public health, health education, health promotion, development studies, development economics, rural development/sociology or other related fields.
• Ability to conduct training using participatory techniques and adult learning principles.
• Minimum of 5 year-experience in design, development, implementation, monitoring, and evaluation of SBC strategies and materials as well as related training, and enhanced voice and accountability or similar roles, three of which should be at managerial level
• Experience in planning and implementing participatory learning and action approaches
• Experienced in pre-testing and concept testing SBC approaches and content;
• Strong organizational skills and ability to lead a stream of work;
• Ability to work independently as well as in cooperation with a multi-cultural team;
• Ability to think creatively and strategically;
• The proven capacity of management, leadership, and teamwork;
• Excellent communication skills and a willingness to be respectful, kind, sensitive, and empathize with all participants and their carers;
• Willingness and capacity to be flexible and accommodating when faced with difficult and frustrating working conditions;
• Demonstrable ability at report writing ;
• Prepared to live and work in an uncertain security environment;
• Proficient written and verbal communication skills;
• Ability and willingness to frequently travel and stay at the field;
• Commitment to and understanding of Save the Children's aims, values, and principles;
• Relevant computer software skills (including, at a minimum, the standard applications in MS
• Office)
• Fluency in English language. Knowledge of local languages (Lagos-Yoruba and Kano-Hausa) will be an added advantage
• Experience of working in a multi-cultural environment
• Comply with the requirements of Save the Children’s commitment to protect children in accordance with the Child Safeguarding Policy.

Desirable

• Master trainer and a good facilitator

• Experience in conducting SBC related assessments.

  Equal Opportunities

The role holder is required to carry out the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures.

Child Safeguarding:

We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse. Also ensure Child Safeguarding Risk Assessments are conducted for all WASH programme activities.

Safeguarding our Staff:

The post holder is required to carry out the duties in accordance with the SCI anti-harassment policy

Health and Safety

The role holder is required to carry out the duties in accordance with SCI Health and Safety policies and procedures.