Social and Behavior Change Officer

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Application deadline 1 year ago: Friday 6 May 2022 at 00:00 UTC

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This is a UNV National Specialist contract. This kind of contract is known as National UN Volunteer. It is normally only for nationals. More about UNV National Specialist contracts.

The UN Volunteer Social and Behavior Change (SBC) Officer will report to the SBC Manager. The incumbent will provide technical and operational support to the SBC Manager and other colleagues of SBC unit by administering, implementing, monitoring and/or evaluating a variety of SBC initiatives and activities to promote community engagement and participation, and measurable behavioral and social change/mobilization, requiring the application of technical and operational skills and thorough knowledge of organizational goals, rules, regulations, policies, and procedures to complete tasks. Embedded in the SBC unit, the incumbent will work closely with different members of the SBC team in programme sections as well as UNICEF staff working in cross-cutting units such as CAPE, PME and Operations.

The SBC Officer will support planning and execution of key activities of behavioral evidence generation, community engagement, social mobilization, and capacity building towards measurable behavioral change in line with programme priorities, whose objectives are:

• Support SBC ongoing evidence generation to inform strategy design, adjust interventions and messages and monitor progress; • Support design of SBC strategies and implementation, monitoring, and documentation for humanitarian and development programmes; • Support networking and partnership development; • Support innovation and knowledge management.

Under the direct supervision of SBC Manager, the SBC Officer will undertake the following tasks:

• Provide support to SBC ongoing evidence generation to inform strategy design, adjust interventions and messages and monitor progress: o Participate in conducting comprehensive SBC analysis. Collect and synthesize qualitative and quantitative behavioral data and indicators relevant to UNICEF programmes from desk reviews and ongoing survey deployed by UNICEF; o Support the establishment and deployment of regular and comprehensive monitoring mechanisms based on selected indicators to track progress; o Develop regular community listening and feedback reports from various sources including social media, community mobilizers report, U-Report platforms and media monitoring for various emergency and development actions.

• Support design of SBC strategies and implementation, monitoring, and documentation for humanitarian and development programmes: o Provide technical, administrative, and logistical support and background materials to design SBC strategies and activities; o Assess, select and/or recommend appropriate information and materials for SBC initiatives verifying accuracy and quality for dissemination; o Assess and recommend potential channels, networks, and tools to support maximum impact and outreach of SBC initiatives; o Collect, assess, and organize information for budget planning for SBC initiatives; o Follow up and monitor the production of multi-media SBC materials to ensure technical quality, consistency and relevancy of communications materials that are developed, produced, and disseminated to target audience.

• Support networking and partnership development: o Support mapping of national and international civil society organizations, community groups, leaders and other critical partners in the community and civil society relevant for SBC work; o Facilitate learning and convening platforms; o Actively support development of SBC partnership, monitoring and follow up per UNICEF guidelines.

• Support innovation, knowledge management: o Support the SBC/Advocacy Taskforce and programme sections in planning existing and potential innovative platforms to enhance reach and engagement with various audiences; o Support gathering and documentation of best practices and knowledge learned/products;
o Support coordination of key SBC platforms such as National Risk Communication and Community Engagement (RCCE) committee; o Maintain and update repository of SBC resources and tailor for sharing for partners.

• Accountability • Adaptability and Flexibility • Commitment and Motivation • Communication • Creativity • Ethics and Values • Integrity • Knowledge Sharing • Planning and Organizing • Professionalism • Respect for Diversity • Self-Management • Working in Teams

Social and Behavior Change Communication (SBCC) social mobilization, risk communication and community engagement.

Zambia is a landlocked, middle-income country with a population estimated at 18 million. Lusaka became the capital city of Zambia in May 1935. Lusaka’s central position in Zambia and its pleasant climate were two of the main reasons for its selection as the capital. It is a metropolis, which provides a home to about two and half million (2.5M) inhabitants of different nationalities. It has grown to become the seat of the Government of the Republic of Zambia and as such all diplomatic missions, international organizations, industrial and commercial entities are based there. Its political, social, economic and cultural significance has also increased through the years.

Public transport is provided by private operators using minibuses and taxis. The bus routes are not mapped and roads are often congested. Good modern housing for rent is available on the open market. The official language is English, which is widely spoken. The country is generally food secure, with sufficient local fresh fruits and vegetables available in the markets, as well as various dairy, poultry and meat products. There are several international schools using the Cambridge GCSE or IGCSE syllabi, from key stage one through to A levels. Health conditions are generally good, although malaria is endemic. Zambia is generally a safe place to live in, although not free of crime. Some prudence is required. For more info, visit:

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