Social Adjustment Services (SAS) Caseworker
Provide short-term case management services to refugee clients.
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Overview
Provide short-term case management services to refugee clients.
You have:
- Bachelor's degree in social work or related field of study preferred but not required.
- Minimum of 2 years of relevant professional experience in a social service setting preferred.
- Experience working with refugee and/or immigrant populations strongly preferred.
- Fluent in English, both spoken and written; proficiency in Spanish required.
- Strong relationship-building, diplomacy, and networking skills.
- Self-starter with excellent problem-solving skills.
- Valid driver's license and access to a personal, insured vehicle.
- Proficient in Microsoft Office applications (Word, Excel, Outlook).
Job Overview/Summary: The SAS Case Worker provides short-term case management services to refugee clients who are post the initial resettlement process. Case management services are focused on medical case management, access to public benefits, and emergency case management. The caseworker provides additional orientation to achieve long-term independence.
Responsibilities: Responsibilities may include, but are not limited to:
- Provide intake, needs assessment, and enrollment services for clients referred to social adjustment services. - Develop comprehensive service plans in collaboration with clients. - Develop working partnerships for social service providers, and ensure referral processes for clients are in place. - Assist clients with public benefits applications, including SNAP, Medicaid, WIC, and TANF. - Connect clients with medical providers as appropriate. - Develop and implement orientations related to health and public benefits. - Ensure case files and reports are maintained in accordance with grant requirements. - Other duties as requested.
Job Requirements
Education: Bachelor’s degree in social work or related field of study preferred, but not required.
Work Experience:
- Relevant professional experience in social service setting, including public benefits and US social services system; minimum of 2 years’ experience strongly preferred. - Experience working with refugee and/or immigrant populations strongly preferred.
Demonstrated Skills & Competencies:
- Strong relationship-building, diplomacy, and networking skills; ability to effectively build internal and external relationships. - Demonstrated success working and communicating effectively in a multicultural environment. - Self-starter with excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively. - Attention to detail and accuracy in work product. - Fluent in English, both spoken and written; other languages welcome. - Proficient in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research, and problem-solving purposes.
Working Environment:
- A combination of standard office environment, remote work, and ‘field’ time within the service delivery area to perform the above-outlined responsibilities. - May require occasional weekend and/or evening work.
Compensation: Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.
Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.
US Benefits: We offer the following benefits to short term employees in the US: 403b retirement savings plans with immediately vested matching, sick leave, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.
Qualifications
Potential interview questions
| Describe a time when you had to develop a comprehensive service plan for a client. | This question assesses your experience in case management and planning skills. | Provide an example demonstrating your ability to gather information and create an effective plan. |
| How have you built relationships with other service providers in your past roles? | The interviewer wants to learn about your networking and relationship-building skills. | Pro members can see the explanation. |
| Share an experience where you helped a client navigate public benefits applications. | Pro members can see the explanation. | Pro members can see the explanation. |
| What strategies do you use to work effectively in a multicultural environment? | Pro members can see the explanation. | Pro members can see the explanation. |
| Can you give an example of a challenging problem you solved for a client? | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you manage multiple tasks and prioritize duties in your work? | Pro members can see the explanation. | Pro members can see the explanation. |
| What's your experience working with refugee and immigrant populations? | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you ensure accuracy and attention to detail in your case files and reports? | Pro members can see the explanation. | Pro members can see the explanation. |
Added 1 year ago
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Updated 11 months ago
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Source:
rescue.org
