Social Adjustment Services Case Worker
Provide intake and support for clients in social adjustment services.
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Overview
Provide intake and support for clients in social adjustment services.
You have:
- Bachelor’s degree in social work or related field preferred, but not required.
- Minimum of 2 years’ relevant professional experience in social service setting preferred, including public benefits and US social services system.
- Experience working with refugee and/or immigrant populations strongly preferred.
- Strong relationship-building, diplomacy, and networking skills.
- Demonstrated success working and communicating effectively in a multicultural environment.
- Self-starter with excellent problem-solving skills.
- Attention to detail and accuracy in work product.
- Fluent in English, both spoken and written; proficiency in Spanish required.
- Proficient in Microsoft Office applications (Word, Excel, Outlook).
- Valid driver’s license and access to a personal, insured vehicle.
Responsibilities
Responsibilities may include, but are not limited to:
- Provide intake, needs assessment, and enrollment services for clients referred to social adjustment services. - Develop comprehensive service plans in collaboration with clients. - Develop working partnerships for social service providers and ensure referral processes for clients are in place. - Assist clients with public benefits applications, including SNAP, Medicaid, WIC, and TANF. - Connect clients with medical providers as appropriate. - Develop and implement orientations related to health and public benefits. - Ensure case files and reports are maintained in accordance with grant requirements. - Other duties as requested.
*Short Term Position - ends 09/30/2024.
Job Requirements
Education: Bachelor’s degree in social work or related field of study preferred, but not required.
Work Experience:
- Relevant professional experience in social service setting, including public benefits and US social services system; minimum of 2 years’ experience strongly preferred. - Experience working with refugee and/or immigrant populations strongly preferred. - Demonstrated Skills & Competencies: - Strong relationship-building, diplomacy, and networking skills; ability to effectively build internal and external relationships. - Demonstrated success working and communicating effectively in a multicultural environment. - Self-starter with excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively. - Attention to detail and accuracy in work product. - Fluent in English, both spoken and written; proficiency in Spanish required. - Proficient in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research, and problem-solving purposes. - Valid driver’s license and access to a personal, insured vehicle.
Working Environment:
- A combination of standard office environment, remote work, and ‘field’ time within the service delivery area to perform the above-outlined responsibilities. - May require occasional weekend and/or evening work.
Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.
Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.
Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Qualifications
Potential interview questions
| Describe a time when you had to build a relationship with a client from a different cultural background. How did you approach it? | This assesses your ability to build relationships in a multicultural environment. | Discuss the steps you took to understand their perspective and create a trustworthy relationship. |
| Can you give an example of a challenging case you managed? What was your strategy to resolve it? | The interviewer wants to know about your problem-solving skills in complex situations. | Pro members can see the explanation. |
| How do you prioritize your tasks when you have multiple deadlines to meet? | Pro members can see the explanation. | Pro members can see the explanation. |
| What experience do you have with public benefits applications? | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you ensure accuracy in your reports and documentation? | Pro members can see the explanation. | Pro members can see the explanation. |
Added 2 years ago
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Updated 1 year ago
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Source:
rescue.org
