Snr Protection Assistant - Temporary Shelters

Ensure effective management and protection environment of UNHCR-supported temporary shelters.

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UNHCR - UN High Commissioner for Refugees

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Overview

Ensure effective management and protection environment of UNHCR-supported temporary shelters.

You have:

  • Ensure effective management and protection environment of UNHCR-supported temporary shelters.
  • Oversee daily operations to ensure coordinated and rights-based support.
  • Maintain proper documentation and case management standards.
  • Work in close coordination with other UNHCR units, partners, and local authorities.
  • Develop individual case plans and follow-up.

Deadline for Applications

November 27, 2025Hardship Level (not applicable for home-based)

A (least hardship)Family Type (not applicable for home-based)

FamilyStaff Member / Affiliate Type

UNOPS LICA5Target Start Date

2026-01-01Terms of Reference

The Senior Protection Assistant will play a key role in ensuring the effective management and protection environment of UNHCR-supported temporary shelters. She/he will oversee daily operations, ensure that residents—particularly women and children at risk—receive coordinated and rights-based support, and maintain proper documentation and case management standards. The incumbent will ensure compliance with shelter procedures and protection principles, and contribute to the development of individual case plans and follow-up.

She/he will work in close coordination with other UNHCR units, partners, and local authorities to ensure timely referrals, effective service delivery, and safe and dignified living conditions.Standard Job Description

Required Languages

,

,

Desired Languages

,

,

Additional Qualifications

Skills

Education

Certifications

Work Experience

Other information

This position doesn't require a functional clearance Remote

No

Potential interview questions

Describe a time when you had to manage a difficult situation in a shelter. The interviewer wants to assess your problem-solving and crisis management skills. Provide a situation where you took effective actions to resolve issues.
How would you ensure that vulnerable individuals receive the support they need in a shelter? This question evaluates your understanding of rights-based support principles. Pro members can see the explanation.
What strategies would you use to coordinate with local authorities and partners? Pro members can see the explanation. Pro members can see the explanation.
Can you explain the importance of documentation in case management? Pro members can see the explanation. Pro members can see the explanation.
Share an experience where you developed a case plan for a shelter resident. Pro members can see the explanation. Pro members can see the explanation.
What measures would you take to ensure a safe living environment for shelter residents? Pro members can see the explanation. Pro members can see the explanation.
How would you handle a situation where shelter residents disagree over shared spaces? Pro members can see the explanation. Pro members can see the explanation.
What role does team coordination play in shelter operations? Pro members can see the explanation. Pro members can see the explanation.
Added 7 months ago - Updated 7 months ago - Source: unhcr.org