Snr Protection Assistant - Temporary Shelters

Oversee operations of UNHCR-supported Temporary shelters to ensure protection standards.

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UNHCR - UN High Commissioner for Refugees

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Tunis (Tunisia)

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Overview

Oversee operations of UNHCR-supported Temporary shelters to ensure protection standards.

You have:

Demonstrated experience in protection management and shelter operations.
Strong understanding of case management principles and practices.
Ability to coordinate with local authorities and partners for effective service delivery.
Experience with documentation and maintaining accurate records.
Ability to provide support to women and children at risk.

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Details

Deadline for Applications

November 27, 2025Hardship Level (not applicable for home-based)

A (least hardship)Family Type (not applicable for home-based)

FamilyStaff Member / Affiliate Type

UNOPS LICA5Target Start Date

2026-01-01Terms of Reference

The Senior Protection Assistant will play a key role in ensuring the effective management and protection environment of UNHCR-supported Temporary shelters. She/he will oversee daily operations, ensure that residents—particularly women and children at risk—receive coordinated and rights-based support, and maintain proper documentation and case management standards. The incumbent will ensure compliance with shelter procedures and protection principles, and contribute to the development of individual case plans and follow-up.

She/he will work in close coordination with other UNHCR units, partners, and local authorities to ensure timely referrals, effective service delivery, and safe and dignified living conditions.Standard Job Description

Required Languages

Desired Languages

Additional Qualifications

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Other information

This position doesn't require a functional clearance Remote

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Potential interview questions

Can you describe a time when you managed a challenging case related to shelter operations?	The interviewer wants to assess your problem-solving skills and experience in real scenarios.	Discuss a specific case including the challenges you faced and how you resolved them.
How do you ensure that the needs of women and children are prioritized in a shelter environment?	This question evaluates your understanding of gender-sensitive approaches in protection services.	Pro members can see the explanation.
What steps do you take to maintain accurate documentation in case management?	Pro members can see the explanation.	Pro members can see the explanation.
Describe how you would handle a disagreement with a partner organization regarding service delivery.	Pro members can see the explanation.	Pro members can see the explanation.
Can you give an example of how you coordinated with local authorities in previous roles?	Pro members can see the explanation.	Pro members can see the explanation.
What methods do you use to assess the needs of residents in shelters?	Pro members can see the explanation.	Pro members can see the explanation.
How do you ensure compliance with protection principles in shelter operations?	Pro members can see the explanation.	Pro members can see the explanation.
What strategies do you employ to ensure safe living conditions for shelter residents?	Pro members can see the explanation.	Pro members can see the explanation.