Snr Dur Sol Assistant

Overview

Provide counseling to refugees on their durable solutions needs.

You have:

• 2 years relevant experience with High School Diploma; or 1 year relevant work experience with Bachelor or equivalent or higher
• Excellent knowledge of English and Bahasa Indonesia (written and spoken)
• HCR Protection Induction Program
• Diverse field experience.
• Experience in interviewing.

Deadline for Applications

July 14, 2026Hardship Level

A (least hardship)Family Type

FamilyResidential location (if applicable)

Grade

GS5Staff Member / Affiliate Type

General ServiceReason

Regular > Regular AssignmentTarget Start Date

2026-08-01Standard Job Description

Senior Durable Solutions Assistant

Organizational Setting and Work Relationships The Senior Durable Solutions Assistant reports to a Durable Solutions Associate or Officer.

The incumbent is relied upon to contribute to the implementation of a durable solutions strategy. Contributing to fostering an environment to enhance partnerships is a critical element of the work, as are activities designed to strength the involvement of refugee communities and their hosts in the design and implementation of solutions strategies.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.

Duties - Provide counselling to refugees and other persons of concern (POC) about their durable solutions needs. - Interview candidates for voluntary repatriation and prepare documentation for their return, in line with Voluntary Repatriation SOPs. - Interview candidates for local integration and prepare the appropriate documentation for onward submission to local authorities or partners, in line with Local Integration SOPs. - Participate in identifying resettlement needs of refugees, in line with Resettlement SOPs. - Assist in updating the electronic database for resettlement, voluntary repatriation and local integration, in line with Standard Operating Procedures. - Process documentation to ensure that POC receive the documents required for their durable solutions in a timely manner. - Prepare statistical and ad-hoc reports to ensure accurate information is available and shared with relevant offices and partners. - Interview and advise on the appropriate durable solution to be provided to POC. - Prepare documents relating to durable solutions. - Enter information into available database, in line with SOPs.

- Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s). - Perform other related duties as required.

Minimum Qualifications

Education & Professional Work Experience Years of Experience / Degree Level For G5 - 2 years relevant experience with High School Diploma; or 1 year relevant work experience with Bachelor or equivalent or higher

Field(s) of Education Not applicable.

Certificates and/or Licenses HCR Protection Induction Prog; (Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience Essential Not specified. Desirable Diverse field experience. Experience in interviewing.

Functional Skills DM-Database Management IT-Microsoft Office Productivity Software (Functional Skills marked with an asterisk* are essential)

Language Requirements For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English. For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language. For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Desired Candidate Profile

UNHCR REPRESENTATION IN INDONESIA INTERNAL VACANCY No. 26/INSJA/003

Functional Title : Senior Durable Solutions Assistant Category & Level : GS Level 5 / Fixed Term Appointment Position No. : 10017852 Duty Station : Jakarta, Indonesia Entry on Duty : 1 August 2026 Annual Salary : starting IDR 344.554.000/annually. Closing Date : 14 July 2026

Operational Context

Indonesia has not yet acceded to either the 1951 Refugee Convention or its 1967 Protocol, nor to the 1954 or 1961 Statelessness Conventions. The country has yet to develop asylum legislation, and the government’s responses to refugees tend to be ad hoc and greatly reliant on the support of international organizations (primarily UNHCR and IOM.) In the absence of a legal framework and administrative arrangements, UNHCR undertakes refugee status determination (RSD) under its mandate and ensures access to fair and efficient asylum procedures for those arriving in Indonesia and seeking asylum, which is an important component of the process of facilitating the identification of durable solutions, including resettlement to a third country. The strategic use of resettlement as a durable solution for refugees in Indonesia is an important component in the implementation of the Bali Process Regional Cooperation Framework. convince

As of November 2021, the number of active persons of concern (PoCs) registered with UNHCR remains 13,175 (3,202 asylum-seekers and 9,973 refugees). Thus far in 2021, some 437 refugees have departed for resettlement while 1,734 refugees remain pending with States. Majority of the refugee population comes from Afghanistan (56%) followed by Somalia, Myanmar, Iraq and Sudan etc. In total 49 different nationalities are represented among the population under the protection of UNHCR in Indonesia.

The population is dispersed in various locations throughout the country; the majority of persons of concern are located in urban areas, mainly in Jakarta and surrounding areas, and a significant number are residing in IOM-run community accommodation projects in cities throughout the country.

Recognized refugees lack legal status in Indonesia and are often subject to prolonged detention, but they are allowed to remain temporarily in the country pending RSD and durable solutions. Recognized refugees are assisted by UNHCR and IOM and a limited number have access to community accommodation projects. The requested staff will assist UNHCR Indonesia in carrying out solutions related activities including resettlement case processing and voluntary repatriation.

The Senior Durable Solutions Assistant would be part of the UNHCR Indonesia Protection Unit comprising 43 staff (including international, national, and affiliate staff); the unit is headed by a Senior Protection Officer, and the Durable Solutions Section is led by a Durable Solutions Officer with the support of five Senior Durable Solutions Assistants and affiliated staff members.

Eligibility: Only for Internal & UNHCR Experience

Staff members holding an indefinite or fixed-term appointment who, at the date of the deadline for the application, are serving in the country operation of the vacancy at the grade of the position or one grade below or above, as well as any candidate serving at higher grades who fulfil the criteria for consideration on a preferred basis.

Others with UNHCR experience also will be given consideration.

If no internal and/or UNHCR Experience applicants apply, or if internal and UNHCR Experience applicants are available for consideration, therefore the vacancy will readvertise/reopen externally.

Qualifications/Requirements

Years of Experience / Degree Level 2-years relevant experience with High School Diploma; or 1 year relevant work experience with Bachelor or equivalent or higher

Certificates and/or Licenses International Law, Political Science or other related fields. HCR Protection Induction Prog

Relevant Job Experience

Essential - Good computer skills, particularly in data management. Desirable –Diverse field experience. Experience in interviewing

Functional Skills IT-Microsoft Office Productivity Software DM-Database Management

Nationality: Citizen of Indonesia; non-citizen with Indonesian permanent residence. Languages: Excellent knowledge of English and Bahasa Indonesia (written and spoken). Core Competencies: Accountability, Communication, Organizational Awareness, Teamwork & Collaboration, Commitment to Continuous Learning, Client & Result Orientation. Cross-Functional Competencies: Political Awareness, Technological Awareness Stakeholder Management.

Written & Interview Test :

Only candidates who meet the minimum passing score will be shortlisted for an interview.Required languages (expected Overall ability is at least B2 level):

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Desired languages

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Operational context

Occupational Safety and Health Considerations:

Nature of Position:

Living and Working Conditions:

Additional Qualifications

Skills

DM-Database Management, IT-Microsoft Office Productivity SoftwareEducation

Certifications

HCR Protection Induction Prog - UNHCRWork Experience

Competencies

Accountability, Client & results orientation, Commitment to continuous learning, Communication, Organizational awareness, Political awareness, Stakeholder management, Teamwork & collaboration, Technological awarenessUNHCR Salary Calculator

https://icsc.un.org/Home/SalaryScales

Compendium

Additional Information

Functional clearance

This position doesn't require a functional clearance

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Potential interview questions

Added 18 days ago - Updated 5 days ago - Source: unhcr.org