Small Business Development Coordinator

Job Description

Job Summary

Arizona’s Economic Empowerment programming provides wraparound support to refugees, immigrants, and other diverse and disadvantaged populations in securing employment, developing career pathways, learning financial management skills, and starting successful small businesses to help new Americans thrive! The Micro-enterprise Development (MED) Coordinator will support the development of the IRC MED Program by providing refugees, immigrants, and other diverse and disadvantaged entrepreneurs with individualized one-to-one support, access to financing, and linguistically and culturally accessible trainings that target the goals of growing small businesses with a specific focus on long-term sustainability and equitable economic growth.

Major Responsibilities:

- Provide ongoing resources to ethnic community-based organization leaders to solicit qualified candidates; - Ensure participants are eligible per donor requirements; - Provide one-to-one technical assistance to clients, primarily on business plan development making outside referrals when needed; - Develop loan applications, including business plans, cash flow projections and other required documentation; underwrite loans to ensure alignment with IRC’s loan policies prior to submission; - Provide credit building and small business loans to eligible participants; - Develop and coordinate training workshops as needed, including arrangement of guest speakers/trainers, identification and purchase of appropriate incentives as needed; - Collect appropriate documentation ensuring participant eligibility to receive services; - Keep case files for all program clients; - Conduct participant surveys, especially for business workshops; - Enter data into the program’s information data systems; - Provide Economic Empowerment Supervisor with data for narrative reports to program funders; - Follow all IRC policies, procedures and protocols including adherence to the IRC Way and Child Safeguarding. - Other duties as assigned.

Key Working Relationships:

Position Reports to: Economic Empowerment Manager Position directly supervises: Interns and volunteers within program

Indirect Reporting: Sr. Manager, Direct Services Other Internal and/or external contacts:

Internal: IRC staff, interns, and volunteers

External: Community partners, employers

Job Requirements:

- Bachelor’s Degree in Economics, Finance, Business, Development, or related field required; - Minimum of two years of related professional small business experience. Experience in business counseling or helping entrepreneurs access capital is strongly desirable; - Proven understanding of U.S. businesses and U.S. business development systems and laws, with experience in business counseling, banking, entrepreneurship, or related endeavors; - Lived experience as refugee or immigrant. In lieu of lived experience, experience working with refugees and/or immigrants; cross-cultural or overseas experience accepted; - Proficiency in written and spoken English, bilingual ability preferred in Swahili, Kinyarwanda, Arabic, French or other refugee/immigrant language used in Arizona. Cross-cultural understanding and strong communication skills, both written and verbal; - Computer proficiency with an emphasis on Microsoft Office applications (Word, Excel, Teams, Outlook). Proven experience in web-based data entry systems, with both data extraction and design preferred; - Highly organized self-starter with shown success prioritizing multiple tasks, making critical decisions, and delivering results in a fast-paced environment; - Strong attention to detail with the ability to prioritize time effectively; - Flexibility with demonstrated ability to maintain responsibility for multiple tasks in the context of a diverse, fast-paced work environment; - Strategic, creative, problem solver capable of working well independently and as a part of a team; - Demonstrated understanding of coaching and motivational interviewing; - Must have a valid driver’s license, active insurance policy, access to reliable transportation and the ability to travel regularly throughout the service delivery area for home visits; - In accordance with Arizona State Law, must possess or be eligible to receive a fingerprint clearance card.

Working Environment:

- Hybrid work environment combined with some travel throughout service delivery area.

COVID-19 Vaccination Requirement: In accordance with IRC’s duty to provide and maintain a workplace that is free of known hazards and our commitment to safeguard the health of our employees, clients, and communities, IRC requires new hires to furnish proof of vaccination against COVID-19 in order to be considered for any in-office or hybrid positions. All IRC US offices require full vaccination to attend any in-office functions (e.g., meetings, trainings).

Commitment to Diversity and Inclusivity: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.

Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $120 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.

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Qualifications