Small Business Cultural Navigator

Human Resources

Overview

Support the development of the STEPS Program through coaching and outreach.

You have:

• Undergraduate degree in related field; experience in lieu of formal education is acceptable.
• Experience in FCC Business development and/or early childhood education is preferred.
• At least 1 year of experience in non-profit sector and experience with refugee or SIV populations is strongly preferred.
• Proficiency in English and Arabic required.
• Experience in program-focused community outreach required, familiarity with the City of El Cajon a plus.
• Excellent organizational skills.
• Strong written and verbal communication skills, including ability to make in-language presentations.
• Ability to work independently, be a self-starter and maintain responsibility for multiple tasks.

The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises, helping to restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is at work in over 40 countries and 24 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities.

The IRC’s Center for Financial Opportunity (CFO) helps newly arrived refugees and other low-income individuals reach self-sufficiency by finding entry-level employment and progress to living wage jobs, learn basic financial management skills and build assets, and start small businesses. The IRC's Center of Financial Opportunity hosts a Small Business Development Center, the IRC SBDC, helping small business owners and entrepreneurs prosper by delivering in-language and no-cost business assistance and access to loan products.

Partnering with the YMCA of San Diego County, the IRC supports the Shared Services Alliance, benefiting childcare providers across the region. Within this alliance, the IRC SBDC administers the STEPS program, a 16-week intensive training series. Through training, technical assistance, and coaching, existing family childcare businesses enhance their sustainability and profitability, contributing to a thriving community.

Job Overview:

The Small Business Cultural Navigator will support the continued development of the STEPS Program through culturally and linguistically competent coaching as complements to the training and TA to continue the learning outside of the "classroom.” The Small Business Cultural Navigator represents the refugee community served by the STEPS program and supports FCC providers to implement new policies and practices in their programs, through one-on-one assistance.

Major Responsibilities:

- Lead outreach, recruitment, and enrollment of eligible and motivated FCC providers into the STEPS program - Provide technical assistance with implementing some of the concepts from trainings during or following workshops. - Provide additional technical assistance based on FCC provider needs related to trainings, assessments or observations, contracts, licensing, renewals, or other concerns. Technical assistance can be provided 1:1 or in groups, remote, or at IRC, or on-site in a provider’s home. - Provide on-site coaching that can include ongoing relationship-building, goal setting, connecting FCCs to related resources and recommending goal-related learning opportunities, reflective practice support, observation, co-completion of parts or all of quality assessments, modeling of key practices, and more. - Collection of baseline and post intervention data and documents - Collaborate with YMCA and SDSU providing data and insights to evaluate the implementation of the STEPS program. - Data entry in internal and funder databases, as necessary, to log key outcomes such as milestones, scope of work, surveys, etc. - Participate in ongoing Shared Services Alliance meetings; - Assist in the planning and coordination of training activities and special events; - Other duties as assigned.

Job Requirements:

- Undergraduate degree in related field; experience in lieu of formal education is acceptable; - Experience in FCC Business development and/or early childhood education is preferred; - At least 1 year of experience in non-profit sector and experience with refugee or SIV populations is strongly preferred; - Proficiency in English and Arabic required; - Experience in program-focused community outreach required, familiarity with the City of El Cajon a plus; - Excellent organizational skills; - Strong written and verbal communication skills, including ability to make in-language presentations; - Ability to work independently, be a self-starter and maintain responsibility for multiple tasks.

Working Environment****:

- Standard office environment, including the current hybrid mode of remote work within San Diego County and required in-office days, and frequent ‘field’ time within the service delivery area to perform the above outlined responsibilities. Office working environment is subject to change based on organization/business need. - May require occasional weekend and/or evening work. - Office hours are designated from Monday to Friday, commencing at 8:30 am and concluding at 5:00 pm. - Access to a reliable vehicle to travel throughout the service delivery area with a valid driver's license and current insurance required.

Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

Commitment to Diversity and Inclusivity: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.

Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.

Professional Standards: The IRC and IRC staff must adhere to the values and principles outlined in IRC Way – Global Standards for Professional Conduct. These are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti-Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.

Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days (depending on role and tenure), medical insurance starting at $145 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare, childcare, and commuter costs, a 403b retirement savings plans with up to 4.5% immediately vested matching contribution, plus a 3-7% base IRC contribution (3 year vesting), disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.

Qualifications Update

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Potential interview questions

Added 2 years ago - Updated 1 year ago - Source: rescue.org