Shelter and WASH Officer Moldova Chisinau

Contribute technical competencies to project implementation.

This opening expired 2 years ago. Do not try to apply for this job.

NRC - Norwegian Refugee Council

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Application deadline 2 years ago: Monday 19 Aug 2024 at 20:59 UTC

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Overview

Contribute technical competencies to project implementation.

You have:

  • University degree in a relevant subject, ideal.
  • Previous experience working as at least Cash Officer in a humanitarian/recovery context.
  • Fluency in Romanian, English and Russian language - spoken and written.
  • Experience with Microsoft Office, especially Word, Excel, and Outlook.
  • Proactive and adaptable with the ability to cope with stressful situations.
  • Excellent capacity to plan, prioritize and multitask.
  • Networking and deal-making capacity.
  • Documented results related to the position’s responsibilities.
  • Willingness to work in demanding, stressful context.
  • Ability to formulate clear, concise options and recommendations.

Contract

This is a Professional contract (NRC) contract. More about Professional contract (NRC) contracts.

The purpose of a Shelter/WASH Officer (NFI/CVA/in-kind) position is to contribute specific technical competencies to project implementation.

Qualifications

• University degree in a relevant subject, ideal. • Previous experience working as at least Cash Officer in a humanitarian/recovery context. • Previous experience in customer services. • Proactive and adaptable and have the ability to cope with stressful situations. • Excellent capacity to plan, prioritize and multitask. • Documented results related to the position’s responsibilities. • Willingness to work in demanding, stressful context. Context/specific skills, knowledge, and experience: • Fluency of Romanian, English and Russian Language - spoken and written. • Experience with Microsoft Office, especially Word, Excel, and Outlook. • Ability to formulate clear, concise options and recommendations. • Experience in collaborating with cash actors in Moldova will be a plus. • Networking and deal-making capacity. • Competent in building networks, strong problem-solving skills, and ability to influence with effective listening, persuasion, negotiation, and other techniques.

Responsibilities

• CRM – Customer Relationship Management - Give project participants households support to register in NRC system. • Follow up with referrals and double-check if households qualify for cash assistance. • Support NRC’s CFM hotline and answer questions that the recipients of the cash assistance may have. • Identify and engage with key actors involved. • Work with programme, finance, and logistics colleagues on NRC deliverables in shared plans. • Support documentation of lessons learned success stories and programme impact of cash for winter needs. • Provide additional assistance to the cash for winter needs team as required. • Conduct assessments and data collection as needed.

Potential interview questions

Can you give an example of a stressful situation you faced in a previous role and how you handled it? This question assesses your ability to cope with stress in demanding contexts. Provide a specific example and focus on your coping strategies and outcomes.
Describe a situation where you had to prioritize multiple tasks. How did you approach it? This helps interviewers understand your planning and multitasking abilities. Pro members can see the explanation.
Tell us about a time when you had to work with difficult stakeholders. How did you manage the relationship? Pro members can see the explanation. Pro members can see the explanation.
What steps do you take to ensure accuracy in your work, particularly in data collection? Pro members can see the explanation. Pro members can see the explanation.
How do you stay updated with developments in the humanitarian sector, particularly in cash assistance? Pro members can see the explanation. Pro members can see the explanation.
Added 2 years ago - Updated 1 year ago - Source: nrc.no