Shelter and WASH Officer Moldova Chisinau
Contribute technical competencies to project implementation.
Overview
Contribute technical competencies to project implementation.
You have:
- University degree in a relevant subject, ideal.
- Previous experience working as at least Cash Officer in a humanitarian/recovery context.
- Fluency in Romanian, English and Russian language - spoken and written.
- Experience with Microsoft Office, especially Word, Excel, and Outlook.
- Proactive and adaptable with the ability to cope with stressful situations.
- Excellent capacity to plan, prioritize and multitask.
- Networking and deal-making capacity.
- Documented results related to the position’s responsibilities.
- Willingness to work in demanding, stressful context.
- Ability to formulate clear, concise options and recommendations.
Contract
This is a Professional contract (NRC) contract. More about Professional contract (NRC) contracts.
The purpose of a Shelter/WASH Officer (NFI/CVA/in-kind) position is to contribute specific technical competencies to project implementation.
Qualifications
• University degree in a relevant subject, ideal. • Previous experience working as at least Cash Officer in a humanitarian/recovery context. • Previous experience in customer services. • Proactive and adaptable and have the ability to cope with stressful situations. • Excellent capacity to plan, prioritize and multitask. • Documented results related to the position’s responsibilities. • Willingness to work in demanding, stressful context. Context/specific skills, knowledge, and experience: • Fluency of Romanian, English and Russian Language - spoken and written. • Experience with Microsoft Office, especially Word, Excel, and Outlook. • Ability to formulate clear, concise options and recommendations. • Experience in collaborating with cash actors in Moldova will be a plus. • Networking and deal-making capacity. • Competent in building networks, strong problem-solving skills, and ability to influence with effective listening, persuasion, negotiation, and other techniques.
Responsibilities
• CRM – Customer Relationship Management - Give project participants households support to register in NRC system. • Follow up with referrals and double-check if households qualify for cash assistance. • Support NRC’s CFM hotline and answer questions that the recipients of the cash assistance may have. • Identify and engage with key actors involved. • Work with programme, finance, and logistics colleagues on NRC deliverables in shared plans. • Support documentation of lessons learned success stories and programme impact of cash for winter needs. • Provide additional assistance to the cash for winter needs team as required. • Conduct assessments and data collection as needed.
Potential interview questions
| Can you give an example of a stressful situation you faced in a previous role and how you handled it? | This question assesses your ability to cope with stress in demanding contexts. | Provide a specific example and focus on your coping strategies and outcomes. |
| Describe a situation where you had to prioritize multiple tasks. How did you approach it? | This helps interviewers understand your planning and multitasking abilities. | Pro members can see the explanation. |
| Tell us about a time when you had to work with difficult stakeholders. How did you manage the relationship? | Pro members can see the explanation. | Pro members can see the explanation. |
| What steps do you take to ensure accuracy in your work, particularly in data collection? | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you stay updated with developments in the humanitarian sector, particularly in cash assistance? | Pro members can see the explanation. | Pro members can see the explanation. |