Shelter and WASH Officer Lebanon South

Overview

Assist in the implementation of Shelter and WASH programmes in Beirut and Mount Lebanon.

You have:

• Bachelor degree in Civil Engineering, Mechanical Engineering, Architecture, or any related field
• Minimum 2 years of experience in a humanitarian/recovery context, including both technical and social/community-facing roles
• Experience with water and sanitation projects in a humanitarian/recovery context
• Proficiency in MS Office (Word and Excel)
• Fluency in English and Arabic (spoken and written)
• Knowledge of refugee contexts in informal and/or urban settlements
• Knowledge of Emergency Response activities
• Planning and delivering results
• Handling insecure environments
• Working with people
• Communicating with impact and respect
• Coping with change
• Managing performance and development

The Shelter & WASH Officer is responsible for assisting in the day-to-day implementation of the Shelter and WASH programme in Beirut and Mount Lebanon. This includes carrying out quality technical and social assessments, technical follow-up, coordination with other NRC programmes, conducting eligibility and vulnerability assessments, managing the team, community engagement, referrals, and submitting reports

Qualifications

1. Professional competencies

• Bachelor degree in Civil Engineering, Mechanical Engineering, Architecture, or any related field
• Minimum 2 years of experience in a humanitarian/recovery context, including both technical and social/community-facing roles
• Experience with water and sanitation projects in a humanitarian/recovery context
• Proficiency in MS Office (Word and Excel)
• Fluency in English and Arabic (spoken and written)
• Knowledge of refugee contexts in informal and/or urban settlements
• Knowledge of Emergency Response activities

2. Behavioral competencies

• Planning and delivering results
• Handling insecure environments
• Working with people
• Communicating with impact and respect
• Coping with change
• Managing performance and development

Responsibilities

Generic responsibilities

• Ensure adherence with NRC policies, tools, handbooks and guidelines
• Implement delegated Shelter & WASH project portfolio according to plan of action
• Facilitate and monitor emergency response activities
• Prepare and develop status reports as required by management
• Involve and inform communities and community leaders about the activities
• Break down annual operational plans into weekly, monthly and quarterly implementation plans
• Ensure proper filing of documents
• Ensure that projects target beneficiaries most in need, and explore and assess new and better ways to assist
• Promote and share ideas for technical improvement
• Mobilize communities and community leaders for project modalities, including community and infrastructure projects, building and construction activities, maintenance of structures
• Ensure that NRC activities are implemented within NRC's protection mainstreaming guidelines and report any breaches/concerns to the line manager and/or focal point for proper follow up
• Ensure that all protection-related cases are referred to the concerned referral focal point and to the Protection Coordinator

Specific responsibilities

Assessments, eligibility & selection

• Lead inclusive technical and social assessments for cash for rent, housing rehabilitation/upgrades, school rehabilitation, infrastructure activities, CSPs, water/wastewater systems, and emergency cash programmes, in line with NRC criteria, SPHERE standards, national WASH strategy, and people with specific needs
• Lead assessment of families' eligibility for Shelter and WASH programmes, including social assessments, surveys, KIIs, FGDs, and property/owner eligibility assessments
• Review files to ensure potential beneficiaries meet selection criteria, check for duplication, and cross-check RAIS to confirm no duplicate shelter assistance from NRC or other partners
• Explain assessment and selection process to those who do not meet project criteria
• Documentation, agreements & payments
• Prepare shelter cooperation agreements between NRC and selected landlords; organize agreement explanation sessions with Technical and SSU teams
• Administer payment requests for owners, contractors, partners, suppliers, construction workers, etc.
• Ensure appropriate documentation is in order for contracts and subsequent payments
• Develop and improve procedures for Shelter & WASH programmes (MoUs, SoPs, ToRs)
• Participate in design and review of technical and social assessment tools
• Implementation, follow-up & referral
• Work with the Shelter & WASH Coordinator on project implementation including property selection, meetings with partners, refugees, host communities, and authorities, assessments, monitoring, and distributions
• Match and track selected families' move-ins to NRC shelters by liaising with landlords and refugee families during initial activity phases
• Identify cases in need of internal and external referrals and ensure proper referral pathways are followed
• Organize feedback to assessed cases and referral actors
• Technical execution & supervision
• Produce accurate drawings, reports, measurements (BoQs), and/or photographs in support of technical assessments.
• Supervise contractor's work
• Act as focal point for the community support project
• Organize and lead technical surveys, questionnaires, and assessments as required
• Ensure and promote efficient and cost-effective use of NRC's assets and resources
• Team management & reporting
• Support, manage, and provide capacity building for Shelter & WASH Assistants on daily tasks and activities, with continuous focus on improving quality and evidence-based project management
• Support enumerators and volunteers in conducting multi-sectoral needs assessments
• Generate comprehensive and analytical monthly situation reports highlighting trends, needs, challenges, and ways forward
• Assist in other Shelter & WASH related duties as assigned by the line manager
• Protection & compliance
• Report all protection-related concerns following internal and external referral pathways

• Report code of conduct breaches, especially those affecting vulnerable populations

  Critical interfaces

• BML Programme teams
• Shelter & Settlements and WASH national team
• ICLA team (regular case-focused communication on cases entering or expecting to benefit from the programme)
• PoCs (beneficiaries) and households in need
• Community focal points
• Local authorities and stakeholders
• Local housing actors and shelter partners

Apply now

Potential interview questions

Added 2 months ago - Updated 2 months ago - Source: nrc.no