Services for Afghan Survivors of Combat (SASIC) Case Manager

Medical & Health

Overview

Provide case management services to Afghan survivors of combat

You have:

• A university degree with focus on mental health, or relevant area strongly preferred, equivalent professional experience considered.
• Lived experience as a refugee or immigrant is preferred.
• 2+ years of related work experience; working experience as case worker is preferred.
• Strong understanding of trauma informed care and commitment to client centered, strengths based, and culturally appropriate services.
• Ability to work independently and as a team member in a fast-paced, cross-cultural environment.
• Ability to follow strict guidelines of client confidentiality and safeguarding.
• Excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties and manage time effectively.
• Demonstrated success working and communicating effectively across lines of difference with respect to race, gender, ethnicity, language, religion and age.
• Excellent written and spoken English skills; proficiency in languages(s) spoken by client group including Dari and Pashto preferred.
• Commitment to anti-racism and ongoing learning.

The mission of the International Rescue Committee (IRC) is to help people whose lives and livelihoods are shattered by conflict and disaster to survive, recover and gain control of their future. Founded in 1933, the IRC has a presence in over 40 countries and 27 offices in the United States; the IRC leads the way from harm to home. IRC opened an office in Seattle in 1976 and provides a continuum of services including intensive case management, employment and economic empowerment services, immigration assistance, health and wellness programming, and education support to refugee and immigrant families in Washington State. IRC Washington is committed to providing trauma-informed, equitable, and accessible services and maintaining and evolving a diverse, inclusive, and supportive workplace.

Job Overview:

IRC-Sea will partner with Harborview Medical Center (HMC), Health Point (a federally qualified health clinic), and the Muslim Association of Puget Sound Muslim Community Resource Center (MAPS- MCRC) to coordinate and integrate services so that primary and secondary Afghan survivors of combat across the lifespan have access to and engagement with holistic, culturally responsive, trauma-informed and strength-based supports. This is a three-year program with the fund we received from the Office of Refugee Resettlement. IRC-Sea and its partners will leverage its existing holistic services to effectively serve newly arrived Afghans eligible under the Afghan Supplemental Appropriations Act who are primary and secondary survivors of combat so that they may overcome any severe, pervasive, and long-lasting combat-related trauma and achieve sustained physical, social, emotional, and economic well-being. The primary role of the Caseworker is to provide comprehensive, trauma-informed and culturally appropriate, client-centered case management services for program participants, including completing eligibility screening and enrollment paperwork, developing service plans, educating about community services, resources, and helping problem solve barriers to access. The Caseworker is also responsible for assisting with administrative tasks including case notes, case file management, and data collection.

Major Responsibilities:

- Provide comprehensive case management services to Survivors of Combat. - Provide tailored comprehensive case management and advocacy support, including assistance with: connecting clients to community resources to address varied needs including medical, social, economic, employment - Conduct follow-up assessments and monitor client progress and developing needs and circumstances In collaboration with clients, complete intake assessments and develop individualized intervention plans in order to facilitate clients’ increased access to social services and resources - Support the provision of psychoeducational groups, educational workshops and peer-led support groups to offer trauma-informed and culturally appropriate services - Conduct outreach to case management staff, immigrant-serving agencies, community-based organizations, and others to inform service providers and potential clients of programs and services. - Complete eligibility screenings for all referral and enrollment paperwork for all eligible Program participants. - Provide comprehensive case management services, including assisting with benefits applications as appropriate. - Guide/assist participants to establish contact and receive support services in the community based on their service plan. - Ensure all services are linguistically appropriate and help advocate with mainstream service providers for linguistically appropriate services. - Complete case notes in a detailed and timely fashion. - Implement client satisfaction surveys and client progress surveys at intervals outlined in the grant proposal. - Ensure all family data is entered into data management system in a timely manner. - Assist with the preparation of donor funding reports and new funding proposals. - Assist with advocacy efforts and participate in meetings and activities associated with the funder - Participate in program meetings and staff development activities. - Other related duties as assigned.

Key Working Relationships:

Position Reports to: Case Management Coordinator Indirect Reporting: Senior Manager for Health and Wellness Other Internal and/or external contacts: Internal: IRC SASIC programs, Finance Department, Operations Department, Development Team, SASIC Technical Team, all IRC Washington Program Teams,

External: Harbourview, Health Point, Muslim Association of Puget Sound Muslim Community Resource Center (MAPS- MCRC), Kabul Washington Association and Afghan American Community of Washington, social service agencies, other relevant partners and agencies

Qualifications Job Requirements:

- A university degree with focus on mental health, or other relevant area strongly preferred, equivalent professional experience and/or lived clinical and social service experience will be considered. - Lived experience as a refugee or immigrant is preferred. - In lieu of lived experience, experience working with refugees and/or immigrants; cross-cultural or overseas experience accepted. - 2+ years of related work experience; working experience as case worker is preferred. - Strong understanding of trauma informed care and commitment to client centered, strengths based, and culturally appropriate services - Ability to work independently and as a team member in a fast-paced, cross-cultural environment - Ability to follow strict guidelines of client confidentiality and safeguarding - Excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties and manage time effectively - Demonstrated success working and communicating effectively across lines of difference with respect to race, gender, ethnicity, language, religion and age - Excellent written and spoken English skills; proficiency in languages(s) spoken by client group including Dari and Pashto preferred, - Commitment to anti-racism and ongoing learning

Working Environment: Flexible hybrid office environment (remote and in-office) Occasional travel to Spokane or Seattle (depending on home location) required

COVID-19 Vaccination Requirement: In accordance with IRC’s duty to provide and maintain a workplace that is free of known hazards and our commitment to safeguard the health of our employees, clients, and communities, IRC requires candidates who are selected for interview to furnish proof of vaccination against COVID-19 in order to be considered for this position.

Commitment to Diversity and Inclusivity: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.

Equal Opportunity Employer: IRC is an equal opportunity employer and we value diversity at our organization. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $120 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.

IRC- leading the way from harm to home Please Apply at http://www.rescue.org/careers

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Potential interview questions

Added 3 years ago - Updated 1 year ago - Source: rescue.org