Senior T4P and GIS Officer - Beirut
Manage ICT systems to support program implementation and data analysis.
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Overview
Manage ICT systems to support program implementation and data analysis.
You have:
- Bachelor's degree in Computer Science, Computer Engineering, Information Technology, Information Management, or related field.
- 3 – 5 years of experience in Technology Project Management, Data Analysis, or similar role.
- Experience in Relational Databases, Data Profiling, ETL, Data migration and Android mobile applications.
- Experience with data collection systems such as ODK, XLS Forms, XForms, XPath expressions.
- Excellent communication and coordination skills. Capability to adapt to multicultural environments. Fluency in English (written and spoken) is required.
- Preferred experience in GIS development, knowledge of the ESRI ArcGIS or equivalent software suite.
- Experience with databases (SQL Server, PostgreSQL) and SQL queries.
- Knowledge of Issue Tracking (ticketing) systems such as Jira is a plus.
- Strong data management skills and the ability to present deliverables to a variety of audiences.
- Problem solving, critical thinking, creativity, agility, flexibility.
Job Description
The ideal candidate for the Senior Officer, ICT for Programs, is a multi-talented technologist who is able to easily move between thinking strategically about program implementation needs and providing hands-on system support. S/he is responsible for the design, development, and roll-out of processes and tools that support program implementation, reporting, and data analytics, ensuring a sustainable transition. S/he will be the primary person responsible for day-to-day management of software tools used by the team, including configuration, maintenance, and tier 1 & 2 support. In this role, s/he will also act as the primary technology liaison to other departments and the regional Technology for Programs team, engaging in regional and cross-stakeholder initiatives as needed. Tools include ODK-based mobile data collection tools; open-sourced software systems; Relational databases; and Information analysis tools.
Major Responsibilities:
I. Technology Implementation and Sustainment:
- Ensure quality end to end solution architecture that meets the requirements of programs’ needs, considering functional software, M&E frameworks, data analysis, context, scalability, and sustainability. - Author XLS Forms (ONA platform ODK Collect, ODK Aggregate) and ensure that the forms are coded efficiently to capture the needed indicators and minimize human errors. - Build and Maintain Case Management applications using CommCare. - Create Power Queries, data models, clean/transform raw data integrated from different sources via different connection protocols (Web API, MS SharePoint, on Premises gateways…). - Build insightful analytical Reports/Dashboards (infographics & tabular) based on the teams’ requirements in close coordination with the M&E using MS Power BI. - Respond to technical incident reports (troubleshooting). - Ensure all data systems are protected and adhere to the organization Internal & External Privacy Policy - (Role based access/permissions), handle Sensitive Client data (Responsible Data, GDPR) and review vendor’s data privacy in terms of compliance with the organization’s policy. - Develop or ensure delivery of key documentation, including work plans, requirements, workflows, gap analysis, specifications, test plans, training materials, and user guidance. - Perform or oversee program process analysis, system configuration and quality assurance. - Rollout trainings for different offices, onboard new staff. - Develop and maintain the dataflow, automation, and integration. - Support the resources, responsible for ongoing maintenance of systems developed. Communicate with vendor’s support teams. - Coordinate with the HQs system engineers for server application instances owned by IRC and hosted on Cloud (i.e. Azure) for troubleshooting and/or any action to be taken at the OS or DB level. - Conduct research for new tools & technologies relevant to the programs prospective needs. - Support the MEAL Managers in conducting robust and in-depth statistical analysis for the data collected from internally led baselines, evaluations, and research studies, using the analysis plan.
II.****GIS Design, Presentation and Maintenance
- Coordinate the acquisition of new spatial data and supervising the integration of these data into Lebanon’s GIS. - Design, develop, customize, and maintain spatial analysis and information products from the GIS and related reporting software and subsystems. - Provide cartographic/map design and high quality map production. - Diagnose and troubleshoot problems experienced with the use of GIS and related software. - Provide quality control with regard to data capture (data conversion), and the evaluation of data acquired from teams and outside of the organization. - Be a champion for GIS and Information Management best practices in Lebanon. Coordinate with the Regional GIS and Information Analyst Sr. Manager to develop GIS and information management resources ensuring consistency.'; - Work with colleagues in the Regional Team to generate real-time geographic layers specific to Lebanon programming. Update the published layers (services) in GIS server regularly and share the geo-data with the suitable groups within ArcGIS online. - Work with key internal clients to develop regular GIS/information analysis products to meet their needs by illustrating the scale and impact of Lebanon’s programming. This includes maintaining relevant dashboards/portals as current.
III. Project Management:
- Gather requirements and manage the project life cycle for any technology system changes or new implementations (Case management, Referrals, Feedback, etc.). - Hold regular meetings with the teams (iterative planning) to collect input for systems amendment/update. - Initiate, review, or approve modifications to project plans. - Identify needs for initial or prospective project resources.
IV. Administration:
- Keep regional staff up to date on work in progress, identified needs, process and procedure enhancements, and innovations. - Closely coordinate with the national IT team for infrastructure related issues. - Share knowledge around the region via Communities of Practice, informal mentoring, online discussion forums, etc. - Identify and attend relevant conferences, workshops, trainings, and internal/external meetings. - Conduct field visits when necessary.
Key Working Relationships:
Position Reports to: T4P Manager
Position directly supervises: The Senior ICT4P Officer will not be line managing any internal staff.
Indirect Reporting: N/A
Other Internal and/or external contacts
Internal: M&E Coordinator, M&E staff, T4P staff, Program Coordinators/Managers, Information Managers, Data Analysts, other HQ, regional, and country staff.
External: NGOs, donors, partners.
Qualifications
- Bachelor’s degree in Computer Science, Computer Engineering, Information Technology, Information Management, or related field. - 3 – 5 years of experience in Technology Project Management, Data Analysis, or similar role. - Experience in Relational Databases, Data Profiling, ETL, Data migration and Android mobile applications. - Experience with data collection systems such as ODK (i.e. ONA platform), XLS Forms, XForms, XPath expressions… - Experience in maintenance of custom-built internal applications serving hundreds of users. - Knowledge of Case Management standards, Experience in building Case Management applications using CommCare is a plus. - Preferred experience in GIS development, knowledge of the ESRI ArcGIS or equivalent software suite. - Experience with databases (SQL Server, PostgreSQL) and SQL queries. - Experience with data automation tools (Talend, SSIS, etc.). - Experience with MS Power BI, or similar Data Analysis and Business Intelligence tools. - Knowledge of Issue Tracking (ticketing) systems such as Jira is a plus. - Strong data management skills and the ability to present deliverables to a variety of audiences. - Excellent communication and coordination skills. Capability to adapt to multicultural environments, Fluency in English (written and spoken) is required.
Preferred Skills:
- Problem solving, critical thinking, creativity, agility, flexibility. - Experience working with NGOs or aid organizations.
Work environment:
All work will be conducted in a standard office environment, with occasional field visits.
Potential interview questions
| Can you provide an example of a time when you implemented a new technology solution successfully? | This question assesses your experience with technology implementation. | Discuss the project, your role, the solution, and the outcome. |
| How do you ensure data privacy when managing sensitive information? | The interviewer wants to understand your approach to data security. | Pro members can see the explanation. |
| Describe a situation where you had to train staff on a new technology tool. What approach did you take? | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you handle technical support issues within a team? | Pro members can see the explanation. | Pro members can see the explanation. |
| Can you give an example of how you used data analysis to impact a program's direction? | Pro members can see the explanation. | Pro members can see the explanation. |
Added 4 years ago
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Updated 1 year ago
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Source:
rescue.org
