Senior Response Officer (for Afghan female only)

Job Description

Duties and Responsibilities:

Technical Quality

- Ensuring that Family Support programs activities are women, girl and survivor centered. - Supporting the Family Support Centers officers to continuously monitor and assess risk across all their services, activities, and sites of operations. - Conducting regular weekly in-person field visits and provide remote support to oversee the successful implementation of Family Support activities in the designated area of operation, which may include Family Support centers (FS-Centers), camps, and mobile locations. - Meet regularly with the other Family Support programming Snr Officer, Family Support programming Manager and Family Support programming Deputy Coordinator to discuss programming progress, successes, challenges, responsiveness of our program and putting in place an action plan and follow up.

Case Management Support

- Adhere to best practice and GBV guiding principles, throughout all case management and PSS interventions for women and girls, flagging any concerns to the Family Support Programming’s Manager in a timely manner. - With technical guidance from Family Support Programming’s Manager or Family Support Programming’s Deputy Coordinator, provide technical support/supervision to the Family Support center’s Officers/ FS- Case Management Team who will be providing the following services: assessment of women’s needs; provide emotional support, basic, crisis counseling (and in some contexts further individual counseling); safety strategizing and risk assessing; development of action plans; support in pursuing services and support; safe, confidential and appropriate referrals in-line with the formal GBV referral pathways; providing discretionary assistance (such as transportation, dignity kit items, urgent medical cost) if in-line with internal protocols and eligibility criteria to meet most urgent needs on high risk and/or complex, difficult cases. - Oversee the Family Support Centers officers/case Workers Work Team in maintaining detailed and confidential case files, ensuring they are carefully and safely stored in the in-line with the case Management Protocol, data protection protocols, and safety and ethical standards on GBV information management; and ensuring the GBVIMS remains password protected. - Ensure at all times a women, girl and survivor-cantered approach throughout all activities and services you and the team provide in the Family Support centres spaces; this includes ensuring confidentiality of survivors, and respect for their wishes and decisions - Support the mandatory weekly team case management meeting and individual supervision sessions with FS-centers officers/Case worker Team. - Ensure the Family Support Programming are using functional, survivor-centered referral pathways and conducting safe, confidential, and appropriate referrals in line with best practice - Identify concerns related to and support adherence to GBV referral protocols and GBV guiding principles and bring these concerns to the Family Support Programming’s Manager. - Complete monthly activity reports, according to guidance provided by the Family Support Programming’s Manager.

Staff Supervision and Development

- Directly supervise and mentor FS-Centers Officers and ensure timely completion and submission of monthly timesheets, communicating clear expectations, setting performance objectives, probation reviews, and annual performance reviews. - Monitor staff care and well-being and approve and manage all leave requests to ensure adequate coverage

- Through close work with the Family Support Programming’s Deputy Coordinator and Family Support Programming’s Manager, ensure that all new staff are provided with the core FS and GBV training package and identify opportunities for further training - Assist with the recruitment of program staff and incentive workers

Monitoring and Reporting:

- Ensure GBV information generated from our services is managed in-line with ethical standards, the GBVIMS guidelines, information sharing and data protection protocols - In cooperation with the Family Support Manager, continuously monitor activities, assessing their relevance to the needs, priorities and interests of women and adolescent girls - Keep close track of indicators on a monthly, and flag to the FSP-Manager when programs is behind of activity implementation.

Budget Management:

- Update procurement plans for your sites of operation on a monthly basis ahead of procurement review meetings, send complete procurement plans to the FSP- Manager. - Ensure estimated prices, supply chain procedures and specifications of items on procurement plans are reviewed by Supply Chain and Finance teams during monthly procurement review meetings. - Develop spending plans based on procurement plans and submit to the FS- Manager - Raise PRs for program activities and materials, follow up on PRs, their tracking and completion - As requested by FS- Manager, prepare internal reports within agreed deadlines, including feeding into donor reports in time with deadlines, ensuring the accuracy of the information provided.

Coordination:

- Serve on coordinating bodies and represent IRC in relevant stakeholder meetings at national and provincial level such as the Regional GBV Sub-Cluster. - Collaborate with the Humanitarian Access team, security focal points, and FS- Manager to ensure smooth access for program implementation cooperation with local stakeholders and the ability to implement programming in multiple locations and in line with humanitarian principles - Develop and maintain effective working relationships with relevant with NGOs, UN agencies and government authorities.

Other

- The ability to travel to provinces in which IRC operates, including but not limited to Kabul and Nangarhar - Other relevant duties as assigned by the Family Support Manager to support the implementation and quality of the program

Qualifications

Qualification and Requirements:

- Education in social work, humanities, other social science, or related field - Clear understanding of the impact and dynamics of GBV on women and girls - Demonstrated interest, enthusiasm, and commitment to working with women and girls, and their rights, safety, empowerment, and improving their access to resources and services - Direct experience in providing basic counselling, psychosocial support, case management, and delivering services to women and girls GBV survivors - Experience providing training and mentoring to others - Experience in supervising staff, activity design, planning and monitoring, and overseeing direct services - Demonstrated understanding of and ability to maintain confidentiality and respect for clients - Positive and professional attitude, including ability to lead and work well in a team setting - Ability to discuss sensitive issues with respect, empathy, and professionalism - Knowledge and experience with community outreach and mobilization - Familiarity with principles of monitoring and evaluation; experience in writing brief narrative reports and data reporting - Basic computer skills and familiarity with Word/Excel - Fluency in Dari, Pashto, and English - Three to five years of experience managing GBV programming