Senior Registration Assistant

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UNHCR - UN High Commissioner for Refugees

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Application deadline 5 months ago: Sunday 21 Jan 2024 at 23:59 UTC

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GS5Staff Member / Affiliate Type

General ServiceReason

Temporary > Temporary Assignment/ AppointmentHardship Level

A (least hardship)Family Type

Family<p></p><p></p>Residential location (if applicable)

Remote work accepted

NoTarget Start Date

2024-02-01Target End Date

2024-06-30Job Posting End Date

January 22, 2024Standard Job Description

Senior Registration Assistant

Organizational Setting and Work Relationships The Senior Registration Assistant is a member of the Registration team. The incumbent is responsible for supporting all activities related to registration, which may also include functions related to reception, filing and data management. S/he provides counselling to, and responds to queries from, asylum seekers and refugees regarding UNHCR's registration procedures and their rights and entitlements. S/he liaises closely with protection staff and partners to ensure timely identification and referral of persons of concern (POC) for protection follow up. The Senior Registration Assistant may assist in compiling and analysing information related to registration activities in the Operation. The incumbent may provide interpretation and/or translation services in cases for which s/he has the required language competencies.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR's core values of professionalism, integrity and respect for diversity.

Duties - Assist in the implementation of registration strategies and methodologies for POC. - Conduct registration interviews when required in accordance with registration standards and guidance. - Provide counselling to, and responds to queries from, asylum seekers and refugees regarding UNHCR's registration procedures and their rights and entitlements. - Maintain accurate and up-to date records and data related to all individual registration cases. - Identify persons with specific needs and ensure timely referral to protection follow-up as required. - Collaborate with protection staff and/or partners in the delivery of assistance and programming, including provision of identity and entitlement documentation. - Draft correspondence and reports relating to registration activities in the Operation, when required - Provide statistics and draft reports related to registration data, as requested. - Act as interpreter and translator when needed. - Refer cases to other units within the office and to implementing partners as necessary. - Draft and submit reports and statistics related to registration.

- Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s). - Perform other related duties as required.

Minimum Qualifications Education & Professional Work Experience Years of Experience / Degree Level G5 - 2 years relevant experience with High School Diploma; or 1 year relevant work experience with Bachelor or equivalent or higher

Field(s) of Education Not applicable

Certificates and/or Licenses Social Science Statistics Mathematics Information Technology (Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience Essential Good computer skills, particularly in data management.

Desirable Training in basic principles of international protection. Experience in working with UNHCR proGres software.

Functional Skills *DM-Data Management PG-Programme Management (programme cycles and reporting standards) DM-Data Collection and Analysis RG-Registration SoPs Design/Implementation TR-Training - Virtual and face to face IT-IT Refugee Systems & Applications *IT-Computer Literacy (Functional Skills marked with an asterisk* are essential)

Language Requirements For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English. For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language. For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Desired Candidate Profile

Operational Context

UNHCR´s Sub-Office for the Caribbean Region of Colombia covers five departments: Atlántico, Bolívar, Cesar, La Guajira, and Magdalena. It operates in the region through offices located in Barranquilla, Riohacha and Maicao, with the Sub Office currently in Riohacha. The region hosts 549,000 Venezuelan refugees and migrants, approximately 22% of all Venezuelan refugees and migrants in the country, as well as a large percentage of the Colombian returnees. Most of them are located in La Guajira and Atlántico. Furthermore, 20% of the declared victims of armed conflict at national level are in the Caribbean region. The Region has a multidimensional poverty rate of 30% compared to an average of 16% in the rest of the country. The unemployment rate is 13% with 60% of labour informality. Several armed and criminal groups are present in the region due to its strategic geographic location, causing displacement. The office is currently going through a change in structure, where Barranquilla will become the Sub Office, and Riohacha the field office. The post in Barranquilla will cover all five departments, supporting the three offices.Functional Clearance

This position doesn't require a functional clearance****Required languages (expected Overall ability is at least B2 level)****



****Desired languages****



Additional Qualifications


DM-Data Collection and Analysis, DM-Data Management, IT-Computer Literacy, IT-IT Refugee Systems & Applications, PG-Programme Management (programme cycles and reporting standards), RG-Registration SoPs Design/Implementation, TR-Training - Virtual and face to faceEducation


Information Technology - Other, Mathematics - Other, Social Sciences - Other, Statistics - OtherWork Experience

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Added 5 months ago - Updated 5 months ago - Source: