Senior Protocol Officer - مسؤول المراسم رفيع المستوى

Contract

This is a RLG-18 contract. This kind of contract is known as Relocation Grant. More about RLG-18 contracts.

Org. Setting and Reporting The incumbent of this post is responsible to the Field Director and works closely in advisory and support roles with Deputy Directors, Department Heads, Programme Chiefs, Project Officers and other senior managers. The post will also support and advise other staff on issues relating to securing and maintaining the cooperation of Syrian authorities and UN and non-governmental partners, and to the establishment and maintenance of relations with these Ministries and authorities.

Responsibilities * Advisory functions

Advises DUA, D/DUAs and other senior staff on matters pertaining to protocol and relations with the Syrian Government, including GAPAR, the Ministry of Foreign Affairs and Expatriates (MFA), and other Ministries; by : i. Ensures that advice is informed by accurate analysis of relevant contextual developments and is consistent with UNRWA’s mandate and achievement of programme and operational goals; ii. Anticipates issues and problems in operations and governmental relations before they arise and bringing them to the attention of the DUA and D/DUAs, and proposing solutions; iii. Contributes to policy development and to solving operational problems as they arise, including by proposing and following up on courses of action to be taken by departments, programmes and staff. iv. Advises and supporting DUA, D/DUAs, Programmes Chiefs, Department Heads and other senior staff on the submission of applications for visas, permits and other authorizations required for the smooth functioning of SFO operations; coordinating, in cooperation with the Field Administration Office, SFO’s visa submission processes in relation to sensitive cases;

* Drafting, report writing and communications

i. In cooperation with the Special Assistant to the DUA, drafts, edits and keeps records of notes verbal and other formal communications and correspondence between UNRWA, Syrian authorities, and non-governmental partners; trains and coaches junior staff on drafting standards and ensures compliance with relevant United Nations standards and local government protocol; ii. Reviews and edits drafts of UNRWA and SFO reports, planning frameworks and strategies that are meant for public or media presentation, including the Commissioner-General’s Annual Report to the General Assembly and the Medium Term Strategy, to ensure consistency of messaging and appropriate crafting of language on sensitive matters; advises DUA and other senior staff on preparations to respond to reactions to public statements, reports and plans; iii. Drafts talking points for DUA, D/DUAs, the Commissioner-General and the Deputy Commissioner-General and provides advice in advance of high level meetings with Syrian authorities; iv. Prepares reports for DUA’s attention on protocol, operational and strategic matters as required; v. Translates, filters, monitors and keeps tracking sensitive correspondence. Representation i. On DUA’s behalf, serves as the primary SFO interlocutor with the MFA, Ministry of Social Affairs, and other Ministries, the Offices of the Presidency, First Lady, Prime Minister, GAPAR, the Diplomatic Corps and the Palestinian Liberation Organization; coordinates and directs the flow of information between SFO and Syrian government interlocutors, and cultivates and maintains productive working relationships with Syrian government interlocutors; ii. Supports DUA and D/DUAs in meetings with Syrian authorities, including at Ministerial and Director-General level; contributes to development of messages and provides relevant background briefings on interlocutors and issues to ensure that UNRWA’s positions are presented as effectively as possible; iii. Participates in and represents DUA and UNRWA at meetings with the UNCT working groups, non-governmental organizations, including local charities and other stakeholders; participates in and represents DUA at functions and meetings with the refugee community and local non-governmental partners; represents DUA in efforts to enhance cooperation with the refugee community and NGOs; iv. Organizes visits to UNRWA facilities for official (including high level) delegations; coordinates required activities internally and with government interlocutors, and accompanies these visits to ensure their success and briefs official delegations on UNRWA’s operations and the needs of Palestine refugees;

* Management support:

Assists the DUA, D/DUAs and senior managers in ensuring that standard protocols and procedures required to support the delivery of UNRWA’s services are followed in an accurate and timely manner; performs a range of administrative tasks including the gathering and sharing of information on complex problems or situations, close tracking of new legislation, decrees and trends in the evolution of the laws applicable to Palestine refugees and UNRWA, the analysis of these trends, and the proposal of solutions to resolve operational problems;

* Performs other duties as may be assigned by the supervisor.

Competencies UN Core Values of Integrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default.

* Analyzing, * Planning and Organizing, * Persuading and Influencing, * Creating and Maintaining Impact and Partnership, * Managing Complexity and Change.

Other competencies: - Demonstrated ability to handle sensitive matters in the strictest confidence; - Intimate knowledge of the Syrian political context, government and UN protocol, agency programmes and rules and instructions; - Excellent drafting and editing skills in English and Arabic;

Education Advanced university degree from an accredited educational institute in Social Science, Public Relations or other relevant field. ¿¿¿¿¿ ¿¿¿¿¿¿ ¿¿¿¿¿¿ ¿¿¿¿¿ ¿¿ ¿¿¿¿¿ ¿¿¿¿¿¿¿ ¿¿¿¿¿¿ ¿¿ ¿¿¿¿¿¿ ¿¿¿¿¿¿¿¿¿¿ ¿¿ ¿¿¿¿¿¿¿¿ ¿¿¿¿¿¿ ¿¿ ¿¿ ¿¿ ¿¿¿¿ ¿¿ ¿¿¿

Desirable Qualification: Experience in drafting / editing official United Nations correspondence. ¿¿¿¿ ¿¿ ¿¿¿¿¿ ¿¿¿¿¿¿ ¿¿¿¿¿¿¿¿¿ ¿¿¿¿¿¿¿ ¿¿¿¿¿ ¿¿¿¿¿¿¿, ¿¿¿¿¿ ¿¿¿

Work Experience At least eight years of progressively responsible relevant professional experience of which at least five should have been within an international organization is required. ¿¿¿¿ ¿¿¿¿¿¿¿¿ ¿¿¿ ¿¿¿ ¿¿ ¿¿¿ ¿¿ ¿¿¿¿¿ ¿¿¿¿¿ ¿¿¿¿¿¿¿ ¿¿¿¿¿¿¿ ¿¿¿ ¿¿¿¿¿ ¿¿¿ ¿¿¿¿¿ ¿¿ ¿¿¿¿¿ ¿¿¿ ¿¿¿¿¿ ¿¿¿¿¿

Languages Fluency in written and spoken English and Arabic. ¿¿¿¿¿¿¿ ¿¿¿¿¿¿¿ ¿¿¿¿¿¿¿¿¿¿ ¿¿¿¿¿¿¿¿ ¿¿¿¿¿¿ ¿¿¿¿¿¿¿ ¿¿¿¿¿¿

Assessment Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

Special Notice * Conditions of service: Contract Status: - Fixed term Appointment for 3 years; including 1 year of probation period, with the possibility of further extension, subject to the availability of funds, satisfactory performance and continuing need. - Monthly basic salary: 1047. 20 USD - Grade: 18 Other benefits include: •Provident Fund contribution (15.2% of basic salary paid by the Agency). •Dependency allowances (if applicable). •30 days of annual leave in addition to maternity, paternity and sick leaves. -Candidates who are invited to a written test should submit their academic qualifications, employment certificates and other required documents, either before the date of the test, or on the day of the test. Failure to do so may entail disqualification from the recruitment process. ¿¿¿ ¿¿¿¿¿¿¿¿¿ ¿¿¿¿¿¿¿¿ ¿¿¿¿¿¿¿¿ ¿¿¿¿¿ ¿¿¿¿¿¿¿¿ ¿¿¿¿¿¿¿¿¿¿ ¿¿¿¿¿¿¿ ¿¿¿¿¿¿ ¿¿¿ ¿¿¿¿¿¿¿ ¿¿¿¿- ¿¿¿¿¿¿ ¿¿¿ ¿¿¿ ¿¿¿¿¿ ¿¿¿¿¿¿¿¿ ¿¿ ¿¿¿ ¿¿¿¿¿¿¿¿ ¿¿¿ ¿¿¿¿ ¿¿¿¿¿ ¿¿ ¿¿¿¿¿ ¿¿¿ ¿¿¿ ¿¿¿¿¿¿¿¿¿ ¿¿ ¿¿¿¿¿¿ ¿¿¿¿¿¿¿¿ -Candidates should also submit a statement of non-employment (3 copies) given that governmental, or joint sector employees cannot be appointed to UNRWA posts even if they have leave without pay permit. ¿¿¿¿¿ ¿¿¿¿¿ ¿¿¿ ¿¿¿¿ ¿¿¿ 3 ¿¿¿ ¿¿¿ ¿¿¿¿¿¿ ¿¿¿¿¿¿ ¿¿¿¿¿ ¿¿ ¿¿¿¿¿¿¿ ¿¿¿¿¿¿¿ ¿¿¿ ¿¿¿¿¿ ¿¿¿¿¿¿¿¿ ¿¿¿- .¿¿¿ ¿¿¿ ¿¿¿ ¿¿¿¿¿ ¿¿¿ ¿¿¿ -Candidates who succeed in the recruitment process and receive an offer of appointment to the respective post must submit a notification issued by GAPAR to the effect that they have reported to GAPAR and have filled the required forms for obtaining approval of competent government authorities. ¿¿¿ ¿¿¿¿¿¿¿¿¿ ¿¿¿¿¿¿¿¿ ¿¿ ¿¿¿¿¿ ¿¿¿¿¿¿¿ ¿¿¿¿¿¿¿¿¿ ¿¿¿ ¿¿¿¿¿¿ ¿¿¿ ¿¿¿¿ ¿¿¿¿¿¿¿ ¿¿¿¿¿¿¿ ¿¿¿¿¿- ¿¿¿¿¿ ¿¿¿¿¿ ¿¿¿¿ ¿¿ ¿¿¿¿¿¿ ¿¿¿¿¿¿ ¿¿¿¿¿¿¿ ¿¿¿¿¿¿¿¿¿¿¿ ¿¿¿¿¿ ¿¿¿ ¿¿¿¿ ¿¿¿¿¿¿¿ ¿¿¿¿¿¿¿ ¿¿ ¿¿¿¿¿¿¿¿ ¿¿¿¿ ¿¿¿ ¿¿ ¿¿¿ ¿¿¿¿¿¿ ¿¿¿¿ ¿¿¿¿¿¿¿¿¿¿ ¿¿¿¿¿¿¿¿ ¿¿¿¿¿¿ ¿¿¿ ¿¿¿¿¿¿ ¿¿¿¿¿¿¿ ¿¿¿¿¿¿¿¿ ¿¿¿¿¿¿¿ ¿¿¿¿¿ ¿¿¿ :¿¿¿¿¿¿¿ ¿¿¿¿¿¿¿ -They should also submit the following: •Statement of non-conviction (3 copies). ¿¿¿¿¿ ¿¿¿ ¿¿¿¿¿ ¿¿¿ 3 •Copy of personal ID. ¿¿¿¿ ¿¿ ¿¿¿¿¿¿

* Equivalency: Equivalency may apply for this post. NB: Work experience alone or formal qualifications with no relevant work experience are not considered an acceptable combination.

* General information 1. This vacancy notice is open to internal and external candidates. As an Area post, only candidates who reside in Syria at the time of applications are eligible to apply. The Agency does not assume responsibilities nor support the issuance of work permits for those who has no legal documents to live in Syria; 2. Preference will be given to registered Palestine refugees and candidates assisting the Agency to meet its commitment to gender parity. 3. UNRWA is committed to achieving gender parity at all levels of staffing under the current UN-wide gender agenda and strongly encourages applications from qualified women; 4. A roster may be created from the selection exercise, and successful candidates may become eligible for appointment to the same post or a similar post; 5. Only applications that have been fully completed in UNRWA's online e-recruitment system inspira will be considered and no late applications will be accepted. The PHP should be completed with full relevant work experience under the experience tabs as per the requirements in the Job Opening. All acquired university degrees must also be stated, if applicable. Applicants applying to positions for Grades 12 to 20 must submit a cover letter/motivational statement in order to be considered. Additionally, providing incorrect or misleading information on an application will result in the immediate disqualification of a candidate; 6. For UNRWA internal staff, they are required to specify and include their current UNRWA grade level. To do so applicants should select under "Category" RLG, scroll down to see all categories, then select their local grade. 7. Advertisements published only in English will only accept applications in English, and Arabic submissions will not be considered. 8. The Agency may disqualify applicants whose name appears on the UN Sanctions List or a UN database of staff separated for reason of misconduct or of staff who separated whilst misconduct processes were pending. 9. UNRWA shares investigation and misconduct information with other UN Agencies, and past and prospective employers, about staff members who have been separated for misconduct, or who have separated whilst an investigation and/or disciplinary process for misconduct is underway; and such persons may be prohibited from employment with the United Nations. 10. The Agency will immediately disqualify applicants who are ineligible for any reason in accordance with the Agency regulatory framework. 11. UNRWA is funded almost entirely by voluntary contributions from UN member states, regional bodies, business foundations and individual contributions. The mission of UNRWA is to help Palestine refugees achieve their full potential in human development under the difficult circumstances in which they live; 12. Please ensure that the e-mail address and mobile phone number that you have written in your Personal History Form are accurate and active. Your status in relation to the vacancy will be communicated to you only via the email listed on your Personal History Form; 13. UNRWA welcomes applications from qualified candidates with disabilities; 14. Qualified female candidates are strongly encouraged to apply; 15. For more information please visit the website, http//: inspira.un.org.

United Nations Considerations Staff members are subject to the authority of the Commissioner-General of UNRWA and to assignment by him or her.

UNRWA is committed to achieving gender parity at all levels of staffing under the current UN-wide gender agenda and strongly encourages applications from qualified applicants from under-represented groups.

At UNRWA, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. UNRWA is committed to creating a diverse and inclusive environment of mutual respect. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application.

UNRWA Considerations UNRWA staff are expected to uphold the highest standards of efficiency, competence, neutrality, impartiality and integrity. This includes respect for and commitment to human rights, diversity and non-violent means of dealing with all kinds of conflict. Only persons who fully and unconditionally commit to these values should consider applying for UNRWA jobs. Candidates will not be considered for employment with UNRWA if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. The Agency may disqualify applicants who have separated for reason of misconduct, who left a UN Agency while misconduct processes were pending, or who appear on the UN Sanctions List. UNRWA is a non-smoking work environment.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.