Senior Protection Assistant
Support UNHCR case management for refugees and asylum seekers
Overview
Support UNHCR case management for refugees and asylum seekers
You have:
- 2 years relevant experience with High School Diploma; or 1 year relevant work experience with Bachelor or equivalent or higher.
- Arabic and French are required while working knowledge of English is desirable.
- Previous experience working with refugees and asylum seekers is a strong advantage for this position.
Hardship Level (not applicable for home-based)
A (least hardship)Family Type (not applicable for home-based)
FamilyStaff Member / Affiliate Type
UNOPS LICA5Target Start Date
2025-01-02Deadline for Applications
December 9, 2024Terms of Reference
The Protection Assistant is a key member of the UNHCR Protection Unit, reporting to the Assistant Protection Officer or other designated protection staff. This role involves supporting the UNHCR case management unit. The position requires significant fieldwork to assess and address the needs of refugees and asylum seekers at individual level.
* Duties and Responsibilities
Provide counseling to refugees and asylum seekers on their rights and available services.
Conduct individual protection assessments to identify the needs of refugees and asylum seekers at an individual level.
Make necessary referrals to specialized protection services based on assessment outcomes and ensure follow up and accompaniment if necessary.
Assist in case management for the most vulnerable refugees and asylum seekers, including development of a case plan, follow-up, and documentation of cases.
Maintain accurate records of assessments and referrals.
Participate in field visits to conduct assessments and provide support to refugees.
Assist in resolving issues and challenges related to protection assessments and referrals.
Assist in drafting reports, routine correspondence and updating relevant databases.
Observe and respect protection related Standard Operating Procedures (SOPs).
Perform other related duties as required.
* Minimum qualifications required
Work experience:
Mandatory: For G5 - 2 years relevant experience with High School Diploma; or 1-year relevant work experience with Bachelor or equivalent or higher
Desirable: Previous experience working with refugees and asylum seekers is a strong advantage for this position. Language Requirements Arabic and French are required while working knowledge of English is desirable.
* Accountability
All UNHCR staff members are accountable for performing their duties as reflected in their job descriptions and in line with UNHCR's regulatory framework, including the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions, and relevant accountability frameworks. Staff members must discharge their responsibilities consistent with UNHCR’s core values of professionalism, integrity, and respect for diversity.Standard Job Description
Required Languages
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,
Desired Languages
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Additional Qualifications
Skills
Education
Certifications
Work Experience
Other information
This position doesn't require a functional clearance Home-Based
No
Potential interview questions
| Can you describe a situation where you had to counsel someone on their rights? | This assesses your counseling abilities and your understanding of rights related to protection. | Share a specific moment highlighting your approach and the outcome. |
| How do you assess the needs of refugees and asylum seekers on an individual level? | This question focuses on your assessment and analysis skills in high-pressure situations. | Pro members can see the explanation. |
| Give an example of a referral you made and the outcome of that action. | Pro members can see the explanation. | Pro members can see the explanation. |
| What do you consider when drafting a report on your assessments? | Pro members can see the explanation. | Pro members can see the explanation. |
| Describe a challenging fieldwork experience and how you handled it. | Pro members can see the explanation. | Pro members can see the explanation. |