Senior Protection Assistant
Assist refugees with protection and case management needs
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Overview
Assist refugees with protection and case management needs
You have:
- 2 years relevant experience with High School Diploma; or 1-year relevant work experience with Bachelor or equivalent or higher.
- Previous experience working with refugees and asylum seekers is a strong advantage for this position.
- Arabic and French are required while working knowledge of English is desirable.
Hardship Level (not applicable for home-based)
A (least hardship)Family Type (not applicable for home-based)
FamilyStaff Member / Affiliate Type
UNOPS LICA5Target Start Date
2024-08-15Job Posting End Date
August 9, 2024Terms of Reference
Hire Senior Protection Assistant (LICA 5) TORs to this position: Organizational Unit: UNHCR
Duty station: Tunisia - Zarzis
Grade: LICA 5
Expected start date August 15th Overview of Position The Protection Assistant is a key member of the UNHCR Protection Unit, reporting to the Assistant Protection Officer or other designated protection staff. This role involves supporting the UNHCR case management unit. The position requires significant fieldwork to assess and address the needs of refugees and asylum seekers at individual level.
Duties and Responsibilities - Provide counseling to refugees and asylum seekers on their rights and available services. - Conduct individual protection assessments to identify the needs of refugees and asylum seekers at an individual level. - Make necessary referrals to specialized protection services based on assessment outcomes and ensure follow up and accompaniment if necessary. - Assist in case management for the most vulnerable refugees and asylum seekers, including development of a case plan, follow-up, and documentation of cases. - Maintain accurate records of assessments and referrals. - Participate in field visits to conduct assessments and provide support to refugees. - Assist in resolving issues and challenges related to protection assessments and referrals. - Assist in drafting reports, routine correspondence and updating relevant databases. - Observe and respect protection related Standard Operating Procedures (SOPs). - Perform other related duties as required. Minimum qualifications required Work experience: - Mandatory: For G5 - 2 years relevant experience with High School Diploma; or 1-year relevant work experience with Bachelor or equivalent or higher - Desirable: Previous experience working with refugees and asylum seekers is a strong advantage for this position. Language Requirements Arabic and French are required while working knowledge of English is desirable.
Accountability
All UNHCR staff members are accountable for performing their duties as reflected in their job descriptions and in line with UNHCR's regulatory framework, including the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions, and relevant accountability frameworks. Staff members must discharge their responsibilities consistent with UNHCR’s core values of professionalism, integrity, and respect for diversity.Standard Job Description
Required Languages
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Desired Languages
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Additional Qualifications
Skills
Education
Certifications
Work Experience
Other information
This position doesn't require a functional clearance Home-Based
No
Potential interview questions
| Can you describe a time when you had to help someone facing a difficult situation? | This question assesses your ability to provide support and counsel. | Provide an example showcasing empathy and problem-solving. |
| How do you prioritize your tasks when dealing with multiple cases? | The interviewer is looking for your organizational skills in challenging situations. | Pro members can see the explanation. |
| What strategies do you use to remain aware of the legal rights of refugees? | Pro members can see the explanation. | Pro members can see the explanation. |
| Describe an experience where you had to collaborate with a team to solve a problem. What role did you play? | Pro members can see the explanation. | Pro members can see the explanation. |
| What challenges do you believe refugees face in accessing services, and how would you help them overcome these challenges? | Pro members can see the explanation. | Pro members can see the explanation. |
Added 1 year ago
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Updated 1 year ago
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Source:
unhcr.org
