Senior Operations Assistant
Provide operations support for finance sector projects
Overview
Provide operations support for finance sector projects
You have:
- Bachelor's degree in finance, business administration, public administration, or other fields
- At least 5 years of relevant professional experience
- Experience supporting processing operations is an advantage for this position
- Good computer skills with sound knowledge of common word-processing, spreadsheets and graphics software used in multilateral organizations
- Good knowledge of processing and project administration activities
- Good coordination and interpersonal skills
- Ability to work with individuals from different cultural/national backgrounds
- Ability to liaise, work effectively and interact in a professional manner with staff within own work location, and with other ADB stakeholders
- Ability to quickly understand the role and function of the Sector Office and the organization's purpose
- Good working knowledge of procedures, formats and standards relevant in the performance of work
- Ability to exercise judgment on matters of confidentiality and those requiring urgent attention, especially in the supervisor's absence
Join Our Mission to Foster Prosperity in Asia Are you ready to make a lasting impact on the future of Asia and be a catalyst for positive change? We are thrilled to offer a unique opportunity to become an important part of the prestigious Asian Development Bank (ADB). At ADB, our mission is simple yet powerful: to alleviate poverty and promote sustainable development in the Asia-Pacific region.
Organizational Setting and Reporting Relationship The position of Senior Operations Assistant is assigned to the Finance Sector within the Sectors Group. You will be based at our Headquarters in Manila, Philippines.
You will report to designated International Staff and senior National Staff.
Your Role As Senior Operations Assistant, you will provide operations support in various activities related to project processing and administration, analytical, statistical, and accounting aspects of the sector office’s portfolio/pipeline management, and other administrative functions.
You will: • Review and edit the project processing documents, updates eOperations (e-Ops) for loan and technical assistance (TA) projects under processing, including milestone events of firm and standby loan and TA projects under processing and programed. • Support monitoring of processing timeline (reverse clock) for the CWSA finance team operations. • Assist in the administration of loan and TA projects, from the TA consultant selection process and processing of claims, and preparation of TA completion report. • Prepare initial inputs of information and data of loan, grant and TA projects for e-Ops and other systems, including project description and scope, design and monitoring framework, and initial baseline projections of contract awards and disbursements. • Assist international staff in preparing annual project administration plans, including mission plans, identification of issues to be addressed and quarterly projections of contract awards and disbursements. • Provide back up support to project analysts in reviewing and updating e-Ops and SovOps for the division’s loan and TA projects under processing, including milestone events of firm and standby loans and TAs under processing and programmed. • Ensure that all correspondence and documents for supervisors are prepared with ADB's standards and styles based on Handbook of Style and Usage. Independently compose and send out routine letters. Carefully check all documents submitted for approval of the supervisors. • Ensure that there is effective coordination of work and workload among Operations Assistants and effective proactive planning to tackle the heavy processing and administration, and knowledge work workload in the division. • Provide efficient reception services by screening incoming telephone calls, taking accurate messages, dealing with queries from callers and visitors, establishing the nature and priority of requirements to ensure that they are routed in a timely manner to the concerned staff. • Ensure the effective coordination of supervisor's schedule by maintaining diaries and arranging appointments, meetings, travel and accommodation as specified by the supervisors and in accordance with ADB procedures. • Perform other duties as may be assigned and reflected in the incumbent’s workplan.
Qualifications
You will need: • Bachelor's degree in finance, business administration, public administration, or other fields • At least 5 years of relevant professional experience. • Experience supporting processing operations is an advantage for this position. • Good computer skills with sound knowledge of common word-processing, spreadsheets and graphics software used in multilateral organizations. • Good knowledge of processing and project administration activities. • Good coordination and interpersonal skills. • Ability to work with individuals from different cultural/national backgrounds. • Ability to liaise, work effectively and interact in a professional manner with staff within own work location, and with other ADB stakeholders. • Ability to quickly understand the role and function of the Sector Office and the organization's purpose. • Good working knowledge of procedures, formats and standards relevant in the performance of work. • Ability to exercise judgment on matters of confidentiality and those requiring urgent attention, especially in the supervisor's absence. • Please refer to the link for ADB Competency Framework for Administrative Staff level 5.
Benefits ADB offers competitive compensation and a comprehensive benefits package. The salary will be based on ADB’s standards and comparator markets, taking into account your qualifications and experience.
● Paid leave (including parental) ● Medical and health benefits ● Life and other insurance plans ● Staff development ● Retirement plan ● Housing and education allowance (if applicable)
Additional Information This is a fixed term appointment with option to renew for an initial period of three (3) years following Section 3.1 (b) of Administrative Order No. 2.01 (“Recruitment and Appointment’). This appointment is not convertible to a regular appointment. At the end of the initial period, this appointment may be renewed for a period of up to three years, or not renewed. There is no limit on the number of renewals. This appointment is open to internal and external applicants.
About Us Asian Development Bank (ADB) is an international development finance institution headquartered in Manila, Philippines and is composed of 68 members, 49 of which are from the Asia and Pacific region. ADB is committed to achieving a prosperous, inclusive, resilient, and sustainable Asia and the Pacific, while sustaining its efforts to eradicate extreme poverty. ADB combines finance, knowledge, and partnerships to fulfill its expanded vision under its Strategy 2030.
ADB only hires nationals of its 68 members.
To view ADB Organizational Chart, please click here.
ADB seeks to ensure that everyone is treated with respect and given equal opportunities to work in an inclusive environment. ADB encourages all qualified candidates to apply regardless of their racial, ethnic, religious and cultural background, gender, sexual orientation or disabilities. Women are highly encouraged to apply.
Visit ADB Careers FAQ for more information.
Potential interview questions
| Describe a time when you had to manage multiple priorities. How did you ensure that all tasks were completed on time? | The interviewer wants to assess your time management and prioritization skills. | Provide specific examples of how you identified priorities and managed your time effectively. |
| Can you give an example of how you effectively collaborated with coworkers from diverse backgrounds? | The interviewer is looking for your experience with teamwork and cultural sensitivity. | Pro members can see the explanation. |
| What steps do you take to ensure your communication is clear and effective, especially in written format? | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you handle confidential information, and can you provide an example from your past experience? | Pro members can see the explanation. | Pro members can see the explanation. |
| Discuss an experience where you improved a process within your team or organization. What was the impact? | Pro members can see the explanation. | Pro members can see the explanation. |