Senior Operational Information Management & Performance Reports Associate SC7

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WFP - World Food Programme

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Application deadline 3 years ago: Sunday 28 Feb 2021 at 20:59 UTC

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WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles.

Selection of staff is made on a competitive basis, and we are committed to promoting diversity and gender balance.

ABOUT WFP

The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

The WFP Information Technology Emergency Preparedness & Response Branch is responsible for coordinating and managing the IT response to emergencies for WFP and - as the Emergency Telecommunications Cluster (ETC) lead agency - the wider humanitarian response community. As the operational branch of WFP Information Technology, this branch leads global coordination, advocacy and partnerships for the ETC providing vital communications services in humanitarian emergencies to governments, humanitarian organizations and disaster affected people.

WHY WORK AT WFP?

SAVING & CHANGING LIVES ❤ Make a difference the world will notice. We are driven by our mission to fight world hunger and feed people’s dreams of a brighter future.

GLOBAL COMMUNITY 🌍 Build bridges that unite people across the world. Being part of a global, diverse and multicultural community like WFP, will continuously expose you to new ideas and perspectives. How we deliver our mission in deep respect for personal and cultural differences and close collaboration between every member of our global team, will certainly enrich your experience and knowledge on so many levels.

UNLIMITED POSSIBILITIES 💡 Unlock possibilities you never thought you'd find. WFP goes anywhere it is needed and does whatever it takes to get the job done.

LIFE-CHANGING EXPERIENCE ⭐ Reach beyond yourself and discover your true potential. WFP offers the kind of life-changing experiences you’re unlikely find in many other organizations.

Join us to make a difference Watch this video to know more about us!! Link: https://www.youtube.com/watch?v=3mzGbaRAhz8&feature=youtu.be

ORGANIZATIONAL CONTEXT

These jobs are found in Headquarters (HQ), Regional Bureaux (RB) and Country Offices (CO), and report to a Communications Officer or the designate. Job holders at this level have independent responsibility for technical, specialized work including planning, organization and coordination, and setting objectives. They deal with issues that are often undefined and involve areas of uncertainty and complex inter-relationships. The instructions received are broad and the job holders consistently demonstrate a high degree of responsibility and initiative, and respond independently to queries. Job holders have the technical expertise and knowledge required to adapt and develop communication processes in order to continually improve the level of support provided.

JOB PURPOSE

Under the supervision of the Head of ETC Information Management, IT Emergency Preparedness and Response Branch (TECF) the candidate will be expected to carry out Information Management, Analytics and Reporting activities in support of emergency operations and IT Emergency Preparedness and Response (EPR) activities.

Job Title: Senior Operational Information Management & Performance Reports Associate

Level: SC 7

Salary: Starting from AED 22,424.31 per month (inclusive of pension), plus medical insurance and other entitlements.

Duration of Employment: 12 months with possibility of extension

KEY ACCOUNTABILITIES (not all-inclusive)

• Collate, analyse and communicate needs assessments, key operational information on activities (as per defined indicators) as well as challenges and available resources in order to facilitate access to timely and accurate information used at country, regional and corporate level and support decision-making. • Gather operational information about the IT/ETC response in a specific emergency to produce up-to-date maps, dashboards and situation reports. • Identify operational data sets and data sources to produce reports and visual dashboards efficiently. • Provide regular inputs about IT EPR/ETC activities in the field to OCHA and WFP internal and external situation reports and other inter-agency documents, such as 3W/4Ws and humanitarian dashboards. • Design and develop needs assessment and user satisfaction surveys; analyse the results and produce comprehensive reports to be shared with IT/ETC Coordinators, management and partners. • Contribute to enhancing processes to collect, store, analyse and visualize ETC data using digital tools and platforms. • Engage with the WFP Technology Data Unit to map ETC data environment and identify most effective platforms, data workflow and opportunities to maximise the use of data collected in a productive and secure way. • Build and maintain compelling dashboards for ETC operations and global activities using data visualization tools and platforms. • Support the IT/ETC Coordinator by providing inputs to IT response plans, Humanitarian Response Plans (HRP), the Humanitarian Needs Overview (HNO), appeals, CERF requests and materials required for donor conferences and fundraising. • Prepare, organise and provide support to IT Operational Task Forces, Global ETC teleconferences, compiling minutes and disseminating them through the appropriate channels and platforms. • Provide inputs to the annual reports in collaboration with country offices, monitoring & evaluation and resource management functions to ensure coherence and quality of performance information. • Draft and publish stories, articles, blog post and social media posts for publication on relevant WFP and IT/ETC platforms. • Collaborate with counterparts internally and externally to ensure consistency in humanitarian information and to complement WFP TECF & ETC analysis and information. • Deploy to emergency operations to take on Operational Information Management and Communications activities as required. • Maintain internal information sharing mechanisms, e-mailing lists, documentation formats and templates, central file store, according to ETC guidance. • Ensure IT/ETC operational information is up to date on relevant platforms and products and monitor relevant ETC email accounts and direct requests for information as appropriate. • Ensure that standard Information Management and Reporting procedures and templates are followed to drive the quality, consistency and standardisation of information management and performance reporting across WFP and within the ETC. • Provide training and support to Information Management staff deployed/ recruited for IT EPR/ETC humanitarian operations. • Assist in the procurement of visibility materials (banners, t-shirts, stickers) for emergency operations and events. • Other duties as required.

STANDARD MINIMUM QUALIFICATIONS

Education: Completion of secondary school education. A post-secondary certificate in the related functional area: University degree Political Science, Economics, Statistics, Information Management or Journalism, Business Management, Social Sciences or other relevant field, desirable.

Experience: Minimum of three years of professional experience, including some experience in Operational Information Management, Humanitarian Affairs, Monitoring and Evaluation, Technology, Communication, or Journalism, required. Experience in using data collection and visualization platforms (i.e. Tableau) and / or graphic design tools is required.

Language: Fluency in English language. Intermediate knowledge of a second official UN language desirable. Official languages are: Arabic, Chinese, French, Russian, Spanish, and/or WFP’s working language Portuguese.

4Ps CORE ORGANISATIONAL CAPABILITIES

Purpose

  • Understand and communicate the Strategic Objectives: Coaches team in the most effective ways to communicate WFP’s Strategic Objectives to WFP team and partners in the field.
  • Be a force for positive change: Implements new methods or tools to improve team’s work processes and productivity.
  • Make the mission inspiring to our team: Maps team’s activities and tasks to specific successes in beneficiary communities to showcase positive impact.
  • Make our mission visible in everyday actions: Explains to teammates how each unit contributes to the overall WFP mission.

People

  • Look for ways to strengthen people's skills: Identifies skill development opportunities such as training modules or on-the-job experiences for self, colleagues and direct reports.
  • Create an inclusive culture: Facilitates team building activities to build rapport in own unit.
  • Be a coach & provide constructive feedback: Facilitates the pairing of junior colleagues with coaches within own team.
  • Create an “I will”/”We will” spirit: Proactively anticipates potential challenges and develops mitigation plans to ensure that team meets goals and targets.

Performance

  • Encourage innovation & creative solutions: Identifies opportunities to be creative in own work and to help team be more innovative and accurate in their respective tasks and areas of work.
  • Focus on getting results: Monitors team’s deliverables and provides feedback to ensure outcomes are delivered consistently and accurately.
  • Make commitments and make good on commitments: Provides accurate guidance to team on expected responsibilities and tasks, whilst also upholding own commitment to the team.
  • Be Decisive: Sets an example and provides guidance to junior team members on when to escalate issues when faced with challenging issues in the workplace or in the field.

Partnership

  • Connect and share across WFP units: Facilitates partnerships with other WFP units to accomplish missions in the field.
  • Build strong external partnerships: Sets an example and provides guidance to team on how to build relationships with external partners.
  • Be politically agile & adaptable: Articulates to colleagues or direct reports the value of contributing to other WFP teams and agency partnerships in fulfilling WFP’s goals and objectives.
  • Be clear about the value WFP brings to partnerships: Organizes, monitors, and prioritizes own and team’s efforts to ensure that they will fulfill the needs of internal and external partners.

OTHER SPECIFIC JOB REQUIREMENTS

This section is optional to describe additional responsibilities & knowledge required for the specific job

EXPERIENCES FOR ENTRY INTO THE ROLE

• Ability to plan and organise work programme and to work with minimum supervision under own initiative; Tact and ability to work harmoniously with people of different national and cultural backgrounds; demonstrated problem-solving skills; ability to conceptualise issues, think in abstract terms and analyse numerical concise and analytical reports under time constraints. • Ability to organise, assess data; strong oral and written communication skills. • Ability to turn operational information, data and statistics into compelling, easy to read infographics, charts and other visualizations to support monitoring and tracking efforts. • Ability to identify, research, analyse and synthesise complex development issues; • Ability to recognize and assess the sensitivity of information obtained; respect the confidential nature of sources of information where relevant. • Ability to write and coordinate the work of others; Excellent knowledge of English (spoken and written).

TERMS AND CONDITIONS

  • The United Nations World Food Programme is an equal opportunity employer. Qualified female candidates and UAE Nationals are strongly encouraged to apply.
  • Only those candidates shortlisted will be notified.

DEADLINE FOR APPLICATIONS

28 February 2021.

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Female applicants and qualified applicants from developing countries are especially encouraged to apply

WFP has zero tolerance for discrimination and does not discriminate on the basis of HIV/AIDS status.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.

Added 3 years ago - Updated 3 years ago - Source: wfp.org