Senior Ombuds Programs Officer
Provide ombuds services and support workplace conflict resolution
This opening expired 1 year ago.
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Overview
Provide ombuds services and support workplace conflict resolution
You have:
- Experience in ombuds services and workplace conflict resolution.
- Experience in training development and implementation.
- Knowledge of the Standards of Practice and Code of Ethics of the International Ombuds Association.
- Strong analytical skills for data compilation and trend analysis.
- Excellent communication and interpersonal skills.
Join Our Mission to Foster Prosperity in Asia
Are you looking to have a lasting impact on the future of Asia and be a catalyst for positive change? We are thrilled to offer a unique opportunity to become an important part of the prestigious Asian Development Bank (ADB). At ADB, our mission is simple yet powerful: to alleviate poverty and promote sustainable development in the Asia-Pacific region.
Organizational Setting and Reporting Relationship
The position of Senior Ombuds Programs Officer is assigned to the Office of the Ombudsperson. You will be based at our Headquarters in Manila, Philippines.
You will report to the Ombudsperson and will oversee administrative staff.
Your Role
As a Senior Ombuds Programs Officer, you will help provide ombuds services to all members of the ADB community and support the prevention and resolution of workplace concerns following the Standards of Practice and Code of Ethics of the International Ombuds Association. You will assist with the curriculum development and implementation of specialized training, awareness raising, and educational program informed by the office's compiled data and its analysis of problematic trends and patterns of areas of concern. Lastly, you will provide support to the outreach, reporting functions, and strategic planning for the Office of the Ombudsperson.
You will:
Qualifications
You will need:
Benefits
ADB offers a great compensation package and a comprehensive benefits package. The salary will be based on ADB's standards and comparator markets, taking into account your qualifications and experience.
Important Information
ADB will be rolling-out a new job grading structure on 1 January 2025, which may result in a change of the position grade and title with no change in the terms of reference. By proceeding with your application, you acknowledge and accept the possibility of such changes resulting from the new job grading structure.
This is a re-advertisement. Previous applicants need not apply. Applications received in response to the previous posting will be considered together with applications received in response to this advertisement.
About Us
Asian Development Bank (ADB) is an international development finance institution headquartered in Manila, Philippines and is composed of 69 members, 49 of which are from the Asia and Pacific region. ADB is committed to achieving a prosperous, inclusive, resilient, and sustainable Asia and the Pacific, while sustaining its efforts to eradicate extreme poverty. ADB combines finance, knowledge, and partnerships to fulfill its expanded vision under our Strategy 2030.
ADB only hires nationals of its 69 members.
To view ADB Organizational Chart, please click here.
ADB wants to ensure that everyone is treated with respect and given equal opportunities to work in an inclusive environment. ADB encourages all qualified candidates to apply regardless of their racial, ethnic, religious and cultural background, gender, sexual orientation or disabilities. Women are highly encouraged to apply.
Visit ADB Careers FAQ for more information.
Potential interview questions
| Can you describe a time when you helped resolve a workplace conflict? | This question assesses your conflict resolution experience and approach. | Share a specific example that highlights your role in the resolution process. |
| How do you ensure confidentiality and trust in your interactions with employees? | This question evaluates your understanding of the importance of confidentiality in ombudsperson roles. | Pro members can see the explanation. |
| Describe your experience in developing training programs. What approach do you take? | Pro members can see the explanation. | Pro members can see the explanation. |
| What techniques do you use for analyzing workplace trends and issues? | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you promote awareness about the ombuds services in an organization? | Pro members can see the explanation. | Pro members can see the explanation. |
Added 1 year ago
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Updated 1 year ago
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Source:
adb.org
