Senior Knowledge Management Consultant

Support GWOPA's knowledge management initiatives.

This opening expired 1 year ago. Do not try to apply for this job.

UN-HABITAT - United Nations Human Settlements Programme

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Application deadline 1 year ago: Tuesday 30 Jul 2024 at 03:59 UTC

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Overview

Support GWOPA's knowledge management initiatives.

You have:

  • An advanced university degree (Master’s degree or equivalent degree) in Water Services or a related field is required.
  • At least 7 years of experience working in the field of urban water and sanitation services, international cooperation, environmental project management or similar is required.
  • Experience as a lecturer is required.
  • Experience in developing water-related online webinars and coordinating them, including the development of content, and facilitating online webinars is required.
  • Previous experience working with the UN or other international/multilateral organizations and UN-led congresses and events is an asset.
  • Strong recent experience in working with water utilities and capacity development projects is desirable.
  • Excellent writing skills - drafting reports, proposals, concepts or guidance material is desirable.
  • Experience with peer partnership, knowledge management, partnerships, utilities is desirable.
  • Fluency in spoken and written English is required; knowledge of other UN languages will be considered a distinct asset.

Contract

This is a Consultancy contract. More about Consultancy contracts.

Result of Service

The objective of this consultancy is to support GWOPA in various knowledge management in support of its strategic objectives.

Work Location

HOME BASED

Expected duration

3 months

Duties and Responsibilities

BACKGROUND The United Nations Human Settlements Programme (UN-Habitat) is the agency for human settlements mandated by the UN General Assembly to promote socially and environmentally sustainable towns and cities. Together with governments, the agency is responsible for promoting and consolidating collaboration with all partners, including local authorities, private and non-governmental organizations in the implementation of the Sustainable Development Goals (SDGs). The Global Water Operators’ Partnerships Alliance (GWOPA) helps water and sanitation operators help one another. Led by UN-Habitat, it is an international network created in 2009 to support operators through Water Operator’s Partnerships (WOPs) – not-for-profit peer support partnerships between water and sanitation operators aimed at enhancing their capacity and performance to provide a better service to more people in support of the SDGs. The GWOPA Secretariat translates GWOPA’s mandate into strategies and programs. It implements, through collaboration with a range of partners, annual alliance work plans to help ensure WOPs are scaled up and are contributing to water and sanitation service providers’ improved capacity and performance. The GWOPA Secretariat is currently hosted by the Government of Germany. Since 2013, GWOPA has been collaborating with IHE-Delft of the Boosting Effectiveness in WOPs (BEWOP) Project to offer knowledge guidance and practical tools that make it easier for utilities to lead successful WOPs. Since its inception, BEWOP has undergone four phases: In its current fourth phase, BEWOP complements the ongoing EU-WOP Programme and its 22 WOP projects with a knowledge management initiative. It aims at optimizing the value of the knowledge capital around the EU-WOPs through creating and exchanging knowledge within, between and about these WOPs. The Consultant reports to the Head of GWOPA, within the Urban Basic Services Section/Urban Practices Branch/Global Division. OBJECTIVES AND ACTIVITIES The objective of this consultancy is to support GWOPA in various knowledge management in support of its strategic objectives. MAIN ACTIVITIES A. Develop, Coordinate, and Implement two online Knowledge Series (BEWOP) 1. Collaborate with respective technical teams within UN-Habitat and relevant thematic Communities of Practice within the Global WOPs Community to design the content for two knowledge series on i) Utilities, WOPs, and the Human Rights to Water and Sanitation and ii) Water and sanitation utilities and digitalisation. 2. Develop a detailed plan for the knowledge series, including session objectives, agendas, speakers, and materials. 3. Implement the sessions, ensuring smooth execution and active participation. 4. Prepare a joint session outcome slide deck summarizing key points and takeaways for further use by GWOPA members. B. Support the Fourth Session of the European WOP Enablers Meeting (BEWOP) 1. Assist in the preparation of meeting agendas, materials, and presentations for the event in December 2024 in Bonn, Germany. 2. Provide substantive support during the meeting, including notetaking and facilitation as needed. 3. Develop a comprehensive outcome report summarizing the meeting's discussions, decisions, and action points. C. Develop a Substantive Framework for the 6th Global WOPs Congress (BMZ) 1. Engage with GWOPA stakeholders to gather input and insights for the congress framework. 2. Develop a comprehensive framework document outlining the themes, objectives, session formats, and potential speakers for the congress. 3. Ensure alignment with UN-Habitat’s strategic goals and the needs of the Global WOPs Community. 4. Present the framework to key stakeholders and incorporate feedback.

Qualifications/special skills

  • An advanced university degree (Master’s degree or equivalent degree) in Water Services or a related field, is required - At least 7 years of experience working in the field of urban water and sanitation services, international cooperation, environmental project management or similar is required. - Experience as a lecturer is required. - Experience in developing water-related online webinars and coordinating them, including the development of content, coordination of contributors and facilitating online webinars is required. - Previous experience working with the UN or other international/multilateral organizations and UN-led congresses and events is an asset. - Strong recent experience in working with water utilities and capacity development projects is desirable. - Excellent writing skills - drafting reports, proposals, concepts or guidance material is desirable. - Experience with peer partnership, knowledge management, partnerships, utilities is desirable.

Languages

Fluency in spoken and written English is required; knowledge of other UN languages will be considered a distinct asset.

Additional Information

Not available.

No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.

Potential interview questions

Can you describe a project where you successfully implemented a knowledge management strategy? This question assesses your ability to design and execute effective knowledge management initiatives. Discuss a specific project, outlining your approach, the challenges faced, and the results.
How do you ensure active participation during online webinars? The interviewer wants to understand your facilitation skills and techniques for engaging participants. Pro members can see the explanation.
What approaches do you use to develop content for stakeholders with varying levels of understanding? Pro members can see the explanation. Pro members can see the explanation.
Describe a time you had to coordinate multiple stakeholders for an event. What challenges did you face? Pro members can see the explanation. Pro members can see the explanation.
What experience do you have with water utilities and capacity development projects? Pro members can see the explanation. Pro members can see the explanation.
Added 1 year ago - Updated 1 year ago - Source: careers.un.org