SENIOR JOINT OPERATIONS OFFICER

Contract

This is a P-5 contract. This kind of contract is known as Professional and Director staff. It is normally internationally recruited only. It's a staff contract. It usually requires 10 years of experience, depending on education.

Salary

The salary for this job should be between 176,503 USD and 221,199 USD.

Please keep in mind that the salary displayed here is an estimation by UN Talent based on the location and the type of contract. It may vary depending on the organization. The recruiter should be able to inform you about the exact salary range. In case the job description contains another salary information, please refer to this one.

Org. Setting and Reporting This position is located within the Senior Joint Operations Officer of the United Nations Multidimensional Integrated Stabilization Mission in the Central African Republic (MINUSCA). The Senior Joint Operations Officer reports directly to the Deputy Chief of Staff, Principal Coordination Officer. Within limits of delegated authority, and under the supervision of the Deputy Chief of Staff, Principal Coordination Officer or other designated senior official, the Senior Joint Operations Officer serves as Section Chief for Joint Operations Center. S/he is responsible for the coordination, and supervision of the responsibilities and services provided by the JOC, including the management of an integrated team comprising staff from across the mission, including military, police, and security components.

Responsibilities Under the authority of the Deputy Chief of Staff, Principal Coordination Officer or other designated senior official, the Senior Joint Operations Officer, will be responsible for the following duties:

1. Manages the JOC, including: (a) Overseeing management (including performance management), running, recruitment and training of the JOC. (b) Responsible for mission-level standard operating procedures, tools and templates (for reporting, crisis management, communications, etc., reflecting DPKO policy and guidance) and ensuring their implementation (including through training and evaluation). (c) Briefing the SRSG and senior leadership, as well as high level delegations and diplomatic corps. (d) Sharing information and maintaining relations with the mission's components, sectors, regional offices, and the United Nations Headquarters (in particular, the UN Operations and Crisis Centre/Peacekeeping Situation Centre). (e) Providing input to management meetings and processes, including for budgets, reviews, SG's reports, etc.

2. Monitoring and reporting while manning a 24/7 operations Center: (a) Overseeing that the JOC receives information from and maintains relations with stakeholders. (b) Accountable for JOC products and reviewing the final versions of integrated reports (including daily and weekly situation reports). (c) Responsible for ensuring incident ("flash") reports about important, urgent events and new developments are sent. (d) Overseeing the preparing of special report and drafting of code cables and official e-mails, in response to information requests. (e) Responsible for ensuring the JOC maintains databases and SAGE maps, accessible by, and for the use of, integrated mission components; and (g) Approving the exchange of operational information with external partners, including members of the diplomatic community, humanitarian and civil society partners.

3. Crisis management support: (a) Managing the crisis management Centre for the SRSG and other members of the Mission's core Crisis Management Team, providing them with an effective and uninterrupted channel of communication, reporting and information management. (b) Organizing crisis management meetings within the mission and with New York headquarters. (c) Ensuring that the mission and key actors (CMT members, JOC staff, etc.) are prepared for crises and familiar and that SOPs and other guidance are up to date; and (d) Liaising regularly with mission and UNCT leadership to ensure a timely flow of information during a crisis

4. Coordination of operations: (a) Chairing operational coordination meetings, as required, liaising with mission components, mission support, and the UNCT. (b) Overseeing JOC support to regular operational coordination mechanisms (e.g. flight and special flights requests). (c) Liaising with mission sections, mission support, and the UNCT regularly. (d) Ensuring close collaboration with the Joint Mission Analysis Center, Security Operations Cell/Centre and Joint Logistics Operation Centre; and (e) Working with the protection-of-civilians unit to deliver a regularly updated Incidents Matrix based on the JOC database.

5. Communications hub: (a) Making sure that the JOC facilitates contact between mission leadership and headquarters and other actors. and (b) Responsible for the JOC maintaining an up-to-date contact database.

6. Perform other tasks as required by the Deputy Chief of Staff, Principal Coordination Officer, the Chief of Staff or the Special Representative to the SG.

Competencies Professionalism :Ability to identify political and operationally significant issues. Expertise in crisis management, particularly in an operations room context at the Mission (theatre) level. Comprehensive understanding of UN peace operations and good knowledge of the United Nations System. Shows pride in work and in achievements. Demonstrates professional competence and mastery of subject matter. Is conscientious and efficient in meeting commitments, observing deadlines and achieving results. Is motivated by professional rather than personal concerns. Shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Provides leadership and takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work; demonstrates knowledge of strategies and commitment to the goal of gender balance in staffing.

Communication: Speaks and writes clearly and effectively. Listens to others, correctly interprets messages from others and responds appropriately. Asks questions to clarify, and exhibits interest in having two-way communication. Tailors language, tone, style and format to match the audience. Demonstrates openness in sharing information and keeping people informed.

Client orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view. Establishes and maintains productive partnerships with clients by gaining their trust and respect. Identifies clients’ needs and matches them to appropriate solutions. Monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems. Keeps clients informed of progress or setbacks in projects. Meets timeline for delivery of products or services to client.

Judgement/decision making: Identifies the key issues in a complex situation, and comes to the heart of the problem quickly. Gathers relevant information before making a decision. Considers positive and negative impacts of decisions prior to making them. Takes decisions with an eye to the impact on others and on the Organization. Proposes a course of action or makes a recommendation based on all available information. Checks assumptions against facts. Determines that the actions proposed will satisfy the expressed and underlying needs for the decision. Makes tough decisions when necessary.

Leadership: Serves as a role model that other people want to follow. Empowers others to translate vision into results. Is proactive in developing strategies to accomplish objectives. Establishes and maintains relationships with a broad range of people to understand needs and gain support. Anticipates and resolves conflicts by pursuing mutually agreeable solutions. Drives for change and improvement; does not accept the status quo. Shows the courage to take unpopular stands.

Education Advanced university degree (Master's degree or equivalent) in social sciences, political science, international relations, law or related area. A first-level university degree in combination with an additional 2 years of qualifying experience may be accepted in lieu of an advanced university degree.

Work Experience A minimum of ten (10 ) years with a master's degree or twelve (12) years with Bachelor's degree of progressively responsible experience in political or international affairs, military, police, security, civil affairs, humanitarian affairs, human rights, crisis operations and management, or related field is required. At least two years of direct experience working in a UN peacekeeping or other field operation in a conflict or post-conflict country is required. Extensive experience drafting political documents and briefing senior official is required. Relevant professional experience managing a team, or an office is required. Experience working in an integrated civilian-military-police environment is desirable. Experience working on political, security or mandate-related issues within the Mission’s geographical region of operations is desirable. Experience working in a Situation Center, Joint Operations Center, or a similar 24/7 operational environment is desirable. Previous experience in the Central Africa region is desirable.

Languages English and French are the working languages of the United Nations Secretariat. For the position advertised, fluency (in oral and written) English is required. Working knowledge of French is desirable.

Assessment Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

Special Notice The United Nations Secretariat is committed to achieving 50/50 gender balance and geographical diversity in its staff. Female candidates are strongly encouraged to apply for this position.

United Nations Considerations According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

The paramount consideration in the appointment, transfer, or promotion of staff shall be the necessity of securing the highest standards of efficiency, competence, and integrity. By accepting an offer of appointment, United Nations staff members are subject to the authority of the Secretary-General and assignment by him or her to any activities or offices of the United Nations in accordance with staff regulation 1.2 (c). In this context, all internationally recruited staff members shall be required to move periodically to discharge new functions within or across duty stations under conditions established by the Secretary-General.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.