Senior IT Programme Manager (Remote)

IT & Telecom

Overview

Drive IT programmes and projects to enhance service delivery.

You have:

• Education: Advanced University Degree or equivalent in IT or related field.
• Experience: 8+ years of experience in Programme and Project Management in IT related environments.
• Languages: Fluency in oral and written English is mandatory. An intermediate knowledge of another official UN language is desirable.

WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles

Selection of staff is made on a competitive basis, and we are committed to promoting diversity and gender balance

Do you have experience in the execution of IT programmes and projects in coordination with stakeholders, adopting internationally recognized programme and project Management standards and methodologies?

Join our team and work in an exciting, collaborative, and fast-paced environment, surrounded by talented people of different cultures and nationalities.

What we offer: A Consultancy Contract of up to 11 months will be offered to the selected candidate.

About us

The World Food Programme (WFP) is the world’s largest humanitarian organization, saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity for people recovering from conflict, disasters, and the impact of climate change. Powered by the passion, dedication, and professionalism of our 20,000 staff worldwide, the World Food Programme (WFP) works in over 80 countries to bring life-saving food to people displaced by conflict and made destitute by disasters, and help individuals and communities find life-changing solutions to the multiple challenges they face in building better futures.

We work to enhance nutrition in women and children, support smallholder farmers in improving productivity and reducing losses, help countries and communities prepare for and cope with climate-related shocks, and boost human capital through school feeding programmes.

In conflict situations, we bring relief to exhausted populations and use food assistance to build pathways to peace and stability – work for which WFP was awarded the Nobel Peace Prize in 2020.

The WFP TEC Division is undergoing radical changes as a result of the corporate strategy that promotes innovation and digital transformation as the main pillars to reach the organizational objectives and concur to the SDGs. To support this transformation TEC Service Management has an important role to foster a culture of Continuous Service Improvement to deliver business value to the stakeholders. In addition, contribution to create a Cost Recovery Model will be instrumental to fulfil business demand

Your role

Reporting directly to the Chief, Service Management, the consultant will support the execution of IT programmes and projects in coordination with the Heads of Unit, adopting internationally recognized programme and project Management standards and methodologies. The incumbent will drive continuous service improvement across the Branch and develop relationships with key internal and external partners responsible for the delivery of process innovation process improvement across multi-jurisdictions. Also, be a focal point for TEC Resource in building alignment, understanding and consistent execution of a cost recovery modelling within TEC division.

Your responsibilities

• Represent TEC Service Management in meetings, workshops, fora, both internal to IT and external to IT, including non-WFP parties. Act as an interface with other TEC branches for service improvement related matters.

• Support the delivery of better value and greater efficiency through the identification and elimination of unnecessary complexity within TEC processes and identification of better ways of working.

• Industrialize IT processes and enable digital transformation while attaining disciplined execution.

• Coordinate and harmonize TECM programmes and projects, fostering innovation, automation and leveraging best practices and controls.
• Contribute to the annual Work Plan cycle by writing and submission of business cases and applications for additional funding as necessary; track budget expenditures for said investment cases.
• Ensure that any operational agreement with implementing parties is prepared, negotiated and agreed upon according to the indications/guidelines provided by the management.
• Contribute to define cost recovery processes and procedure according cost recovery strategies and obtain cross functional alignment with key stakeholders within TEC division.
• Develop and sustain long-standing relationships with company-approved vendors.
• Meeting with suitable vendors to assess their products, inquire about their services and communicate any product or service-related concerns; Conduct research on available vendors to determine which vendors offer the best pricing and product quality.
• Ensure the quality of outputs and results with optimal performance monitoring mechanisms.
• Establish effective coordination, monitoring, information sharing and reporting systems.
• Harmonize operational activities with emerging trends: Business Continuity, Cybersecurity, Continuous Service Improvement, Common Services.
• Maintain relationships with SCOPE stakeholders and relevant supporting vendors, as required by work function.
• Perform other related duties, as required.

QUALIFICATIONS & EXPERIENCE REQUIRED:

Education:

Advanced University Degree or equivalent in IT or related field

Experience:

8+ years of experience in Programme and Project Management in IT related environments.

Knowledge & Skills:

• Strong drive for results and history of driving high performance teams

  • Negotiation skills
  • Excellent interpersonal skills to lead teams
  • Understanding of many aspects of the business including Purchasing, Quality and Finance
  • Excellent understanding of continuous improvement concepts and ability to set-up, facilitate and lead service improvement/’WorkOut’ sessions with a range of stakeholders.
  • Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of Partners, senior managers, and subject matter experts
  • Strong analytical, project and product management skills, including a thorough understanding of how to interpret business needs and translate them into operational requirements
  • Ability to work with precision under pressure on multiple activity streams. Ability to work autonomously with minimal supervision as well as to cooperate within a team with pre-defined reporting lines.
  • Proven ability to plan, manage and report on budget and resource consumption for large programme and projects with multiple streams or multiple projects.
  • Previous experience in international contexts with coordination of multiple workgroups will be considered a plus.

  Languages:

  Fluency in oral and written English is mandatory. An intermediate knowledge of another official UN language (Arabic, Chinese, French, Russian and Spanish) or Portuguese (one of WFP’s working languages) is desirable.

  TERMS AND CONDITIONS:

WFP offers a competitive compensation package, which will be determined by the contract type and selected candidate’s qualifications and experience.

Please visit the following websites for detailed information on working with WFP.

http://www.wfp.org Click on: “Our work” and “Countries” to learn more about WFP’s operations.

Deadline for applications: 16 February 2022 at 11:59pm Rome time (CET/CEST)

REF: 157024

Qualified female applicants and qualified applicants from developing countries are especially encouraged to apply.

WFP has zero tolerance for discrimination and does not discriminate on the basis of HIV/AIDS status.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.

Saving lives, changing lives

Apply now

Potential interview questions

Added 4 years ago - Updated 1 year ago - Source: wfp.org